Operational risk management is fast becoming an independent management discipline in its own right. As such, it is crucial for risk managers to understand the concept and make use of available management methods to ensure a streamlined management process. It is therefore imperative to implement a framework for the development of a risk management culture, the introduction of a strategic risk management process and an effective risk management governance structure. Operational risk management effectively identifies and evaluates operational risk exposures, as well as the development and implementation of control measures, the costs of risks and the continuous monitoring of processes within the business environment from a risk management perspective - communicating the relevant concepts and the implementation of a practical approach to operational risk management. Contents include the following: Recognising operational risk exposures; Formulating mitigating action plans; Allocating responsibilities for the management of action plans; Improving control measures on a proactive basis; Reducing operating losses; Improving insurance management; Ensuring accurate risk reporting and disclosure; Improving shareholder value; Becoming a risk stable organisation; Ensuring a realistic risk appetite. Operational risk management is aimed at banking, financial management and economics students, as well as organisations interested in the management of operational risk.

Learn to blend theory with practice in group work with Marianne, Gerald, and Cindy Corey's GROUPS: PROCESS AND PRACTICE.

Focusing on the "what is" and the "how to" of group counseling, the authors use up-to-date examples, guidelines, insights, and an enhanced diversity perspective to show you how group leaders can apply the key concepts of the group process to a variety of groups. You'll receive practical guidance on working with groups of children, adolescents, and adults in both school settings and community settings. Many new activities encourage active learning, enabling you to see clinical applications come to life in the content that is covered. Also available: the MindTap online learning experience, which includes videos of group counseling sessions that further help to prepare you for professional practice.

Never have seven people been so hunted. By assassins. By journalists and lawyers in search of the truth and then TRC investigators wanting justice for the victims’ families.

In 1986, seven young men were shot and killed by police in Gugulethu in Cape Town. The nation was told they were a ‘terrorist’ MK cell. An inquest followed, then a dramatic trial in 1987 and another inquest in 1989. Finally, the fact that Eugene de Kock’s Vlakplaas unit plotted and drove the operation was revealed at the Truth and Reconciliation ten years after the murders but Vlakplaas’s real agenda remained shrouded in mystery.

Hunting the Seven tells the story of the hunt for the truth of the Gugulethu Seven in cinematic style. It took a decade to get to the bottom of the killings.

Sifting through the evidence and original interviews with those involved, Roos-Muller reveals that it was Vlakplaas’s only operation in the Western Cape and an elaborate state-sanctioned snuff movie designed to keep the money rolling into the death squad’s slush fund.

Personality Psychology is a locally developed textbook for students taking an introductory course in personality psychology either at undergraduate level as part of a Bachelor of Arts, a Bachelor of Social Sciences or a Bachelor of Psychology (B.Psych) degree, or as a Psychology Honours module.

Theory is presented with application to research and therapy, and with specific relevance to the South African context.

Pedagogical features such as case studies, 'in your own experience' activities, 'research issue' boxes, 'controversy' boxes, 'end-of-chapter review' questions, and an end-book glossary support student learning.

No business exists in a vacuum – it is impacted on by a constantly evolving world, which presents new challenges and opportunities every day. To cope with these, a business should be proactive and adaptive, not just at an operational level, but at a functional and strategic level as well. There are 12 chapters in Business Management: A Contemporary Approach focuses specifically on the functions of the business organisation and how to respond to changes in the micro-, and macro-environment, and in the market.

An introduction to the field of business management orients the reader, followed by general management principles applicable to any business manager. The book goes on to cover the various functions of the business organisation: financial management; credit management; information management; public relations; operations management; marketing management; human resource management; and purchasing management in supply chain management. It also covers contemporary issues like corporate citizenship and trends and changes in internationalisation.

The fourth edition of Business Management: A Contemporary Approach includes new features and updated content, such as:

• New case studies applying theory to practical situations
• Experiential exercises and multiple-choice questions
• Up-to-date theory on the functions of the business organization
• In-depth analysis of the relevant issues of corporate citizenship, globalisation and international trade

This book will equip readers with a general understanding of the divergent internal functions of the business organisation and the interrelationships between and among these functions. The readers will also be equipped with the necessary competencies (knowledge, skills and values) to perform the tasks and roles of a manager in any functional area of a business. At the end of each chapter, there are questions for self-assessment. By answering these questions, you will get an idea of whether you have mastered the chapters.

Journalist Lesley Mofokeng investigates the life of his remarkable grandfather, Mongangane Wilfred Mofokeng, a prominent Dutch Reformed Church evangelist, who built a thriving community out of the dust of the far Northwest.

The journey takes him from Joburg’s Marabi-soaked townships of the 1930s to his childhood home of Gelukspan near Lichtenburg and then to the rural Free State and the remote mountain kingdom of Lesotho. In what becomes a spiritual quest, he traces the inspirational footsteps of his ancestors and the legendary King Moshoeshoe.

In the process, Mofokeng proudly claims his heritage and also uncovers a long-lost chapter of South African history and the church of the apartheid regime.

A Dangerous Love is an exhilarating, true love story that plays out in the chaos and lawlessness of the political turmoil that was South Africa in the late 80s and early 90s. The mayhem and desperation of a country whose social fabric is unravelling is mirrored in Karen Daniels’s own life, and hers is an up-close-and-personal account of life as a young woman of colour in the anarchy of early post-apartheid South Africa.

Karen Daniels was only 21 when she met Martin, a mysterious, dangerous man who, at 22 years of age, had the world at his feet. Captivated by this man, she was soon caught up in a love affair that turned into obsession and violence. Gutsy and charming, Martin wasn’t born into a life of crime and drugs, but his greed and passion soon pulled him into the underworld and he was overcome by a darkness he could not escape.

Hold your breath as Karen takes you with her on a roller-coaster ride into an abyss of armed heists, crime, and violent abuse. Her story shows how having such intense and conflicting emotions for a man – loving him and being petrified of him – is only a few heartbeats away from hate.

Karen’s eventual escape from this life is a success story that has taken her to the heights of the corporate world, and encouraged her to become an advocate for human rights and women empowerment. Her story is one of human resilience, courage and determination. It offers hope to those struggling to break free from their circumstances, and will inspire anyone who wants to live their best life and go from surviving to thriving.

"A tightly coiled story of obsession and crime that plays out in an era of lawlessness" - Terry-Ann Adams, author of Those Who Live in Cages.

South Africa’s pre-eminent historian explains the spectacular rise – and probable demise – of the numerical minority that dominated 20th-century South Africa.

The Afrikaners are unique in the world in that they successfully mobilised ethnic entrepreneurship without state assistance, controlled the entire country, and then yielded power without military defeat. Award-winning author Hermann Giliomee takes a hard analytical look at this group’s dramatic ascent and possible disappearance as a nation in a series of well-argued thematic chapters. Topics range from ethnic entrepreneurship, the ‘coloured vote’ and ‘Bantu’ education to Nelson Mandela’s relationship with the last Afrikaner leaders.

It ends with a final chapter on the most likely future for this sometimes admired, often reviled group, which undoubtedly left the largest imprint on South African history in the 20th century.

Sectional Titles and Other Fragmented Property Schemes aims to describe the different forms of urban fragmented property schemes introduced by legislation. Therefore, the functioning of the management bodies of such schemes and the nature and effect of management and conduct rules are emphasised to indicate to what extent the idea of urban fragmented property holding has changed the property concept in the new constitutional dispensation in South Africa.

Relevant case law, new legislative developments, especially the amended Sectional Titles Act 95 of 1986, the Sectional Titles Schemes Management Act 8 of 2011, the Community Schemes Ombud Service Act 9 of 2011 and the Companies Act 71 of 2008, are discussed comprehensively to indicate how fragmented property schemes are governed and how disputes regarding use rights of individual sections and the common property of such schemes are solved.

Juta’s Property Law Library is aimed at revisiting and reassessing the whole of South African property law, which includes uncodified common law that is mostly embodied in case law, academic writing and legislation, to establish:

• how each aspect of property law was influenced by apartheid law;
• its response to the new constitutional dispensation (including land reform), and;
• whether it can make a contribution towards the transformation of South African law and society.

For this purpose, Juta’s Property Law Library will eventually consist of a number of monographs, each of which is focused on a specific aspect of property law.

Doctor, author and influencer (@DrAmyShah) Amy Shah, shares a nutritional, science-based protocol to minimise hormonal havoc, hot flashes, and night sweats and take on perimenopause and menopause with improved mood, energy, and health.

Hot flushes, mood swings, anxiety, weight gain, brain fog - the hormonal flux that comes with menopause and perimenopause may bring some notorious side effects, but that doesn't mean you have to feel miserable or settle for debilitating symptoms. This isn't your mother's menopause!

Double-board certified medical doctor Amy Shah shows you the power of targeted nutrition to manage the chaos that perimenopause and menopause can bring. There's a growing awareness about perimenopause, the period of hormonal changes leading up to menopause that can begin as early as your late 30s. Starting in perimenopause and continuing through menopause, your immune system, gut and metabolism get out of balance as your hormones shift.

Dr Shah's protocol supports your hormones by increasing key nutrients-including protein, fibre, probiotics, and vitamins and minerals-to realign and nourish your body and heal your gut-brain connection, helping to reduce and relieve unpleasant menopause symptoms while dramatically decreasing the risk of serious diseases from heart disease to depression to osteoporosis. It's as easy as 30-30-3:

• 30 grams of protein in your first meal to curb cravings
• 30 grams of fibre to diversify and strengthen the gut
• 3 probiotic foods to balance the microbiome.

Pairing this optimal diet with circadian fasting and science-supported lifestyle strategies and 20 recipes to maximise benefits, Hormone Havoc is your all-in-one guide to taking control of your health when you and your hormones feel out of control. You don't have to settle for feeling awful during perimenopause and menopause-Dr Shah shows how you can not just feel like yourself again, but feel even better than before.

Drawing for Civil engineering Second Edition has been revised and now includes computer applications and free Internet-downloadable software that can be used by students. The core function of this book is to cover the fundamentals of civil engineering drawing, draughting practice and conventions. Aimed mainly at second-level students at universities of technology and other tertiary institutions, the book outlines reinforced concrete drawings, steel structure drawings and surveying drawings. With its improved design, Drawing for Civil Engineering Second Edition is more accessible and comprehensive.

This book provides law enforcement officials with the essential legal knowledge and practical acumen needed for the performance of their duties.

While many books focus on occupational health and safety in the international arena, few provide information pertinent to safety management in South Africa and in Africa as a whole. Safety Management in an Organisational Context aims to bridge this gap and to increase safety awareness at all levels of any organisation in Africa. The topics discussed in the book include safety in industry, functional safety, working in confined spaces, ergonomics and fire safety. The general provisions of the Occupational Health and Safety Act 85 of 1993 and its regulations are explained in detail as they relate to safety in the South African workplace today.

Cengage Learning's FUNDAMENTALS OF PHYSICAL GEOGRAPHY brings course concepts to life with interactive learning, study, and exam preparation tools along with market leading text content for introductory physical geography courses.

Whether you use a traditional printed text or all digital FUNDAMENTALS OF PHYSICAL GEOGRAPHY CourseMate alternative, it's never been easier to better understand the relationship between humans and physical geography, and how one impacts the other.

Voorwoord deur die outeur en reeksmoordenaar-ondersoeker, Gerard Labuschagne.

Die forensiese patoloog, Hestelle van Staden sien byna daagliks die skadukant van die mens. Sy het al meer as 7000 outopsies behartig waarvan die meerderheid mense aan onnatuurlike oorsake oorlede is. In hierdie boek werp sy lig op nege lykskouings.

Daar is die tragiese storie van baba Letitia Meyer wie se ma volgehou het sy het bloot uit 'n stootwaentjie geval . . . die moord op die bekende musikant Lucky Dube en die outopsie van 'n jong swanger vrou wie se dood medici laat kopkrap het.

Outopsie bied 'n blik op die lewe van 'n forensiese patoloog in SuidAfrika en die uitdagings wat daarmee gepaard gaan.

This book enables students to be in a better position to contribute to the development, transformation and sophistication of the South African tourism industry.

The student of tourism is introduced to the basic structure of the South African legal system, the principles upon which it is based and the role and impact of specific statutes on the provider of tourism services and the consumers of those services.

To make the information as accessible as possible, illustrative examples and explanations were included.

In a small tight-knit community, gossip and rumour spread like wildfire, inflaming personal grievances until no-one is safe from accusation and vengeance.

The Crucible is Arthur Miller's classic dramatisation of the witch-hunt and trials that besieged the Puritan community of Salem in 1692. Seen as a chilling parallel to the McCarthyism and repressive culture of fear that gripped America in the 1950s, the play's timeless relevance and appeal remains as strong as when the play opened on Broadway in 1953.

This new edition includes an introduction by Soyica Diggs Colbert, that explores the play's production history as well as the dramatic, thematic, and academic debates that surround it; a must-have resource for any student exploring The Crucible.

Where is South Africa going now? And where will South Africa be in five years’ time? Much has been written about the country’s past, but is enough thought being given to its future? Is South Africa in danger of again losing its way, given its pressing socio-economic challenges?

Prominent economist Raymond Parsons has drawn together a powerful collection of expert thinkers, economists and analysts who tackle these issues head on as well as offering timely solutions to several of South Africa’s most pressing problems, drawing key lessons from the past in crystallising what South Africa needs to do to create a better future.

After the so-called ‘lost decade’ under the Zuma administration, South Africans had high hopes that President Ramaphosa would deliver on his promise of a ‘new dawn’. Yet despite high expectations that the country would finally turn the corner and settle onto a path of stronger inclusive growth and better governance, socioeconomic conditions have deterioriated. Growth remains negligible, unemployment has worsened and the fiscus is under considerable strain. Will SA be able to break out of its present ‘growth trap’ without falling into a ‘debt trap’?

The country is also facing global headwinds in the form of volatile market conditions, shifting geopolitics, and a fast-changing and disruptive technological landscape which threatens to leave all but the most well-prepared behind. So how must the different strands of policy – ranging from purely economic issues to broader questions around education and the rule of law – now knit together to create a bigger, stronger and better SA economy in future?

If the vision of a well-functioning society is to be realised, policy uncertainty about the road ahead must be generally tackled at the highest level to facilitate job-rich growth. And business and civil society, in its turn, must take a long-term view of South Africa’s future and commit energy and resources to bringing about change which is both productive and transformational.

Recession, Recovery & Reform will offer compelling new insights into how South Africa can unlock its potential in the years ahead. The publication of this title a month ahead of the ANC policy conference in June 2020, at which President Ramaphosa’s political and economic ‘track record’ will be widely assessed, ensures it will be a must-read for all who are concerned about South Africa’s well-being and who are willing to believe that a ‘new dawn’ is indeed possible.

A book that requires no introduction, Caney’s The Law of Suretyship has, for over 70 years, been an authoritative reference work for the law of suretyship in South Africa. The 6th edition incorporates significant developments since the last edition in 2002, a period in which South African courts have been very busy in this area of the law.

This latest edition once again ensures that the treatment of its subject matter is most comprehensive, whilst remaining accessible to non-specialists.

The Law of Suretyship contains three parts, each dealing with different stages in the life of a contract of surety, namely: the nature, formation and operation of the contract; the rights of the surety; and the release of the surety. Each part contains a detailed discussion of their respective topic.

The authors’ treatment of each topic is well researched and supported by a host of authority, and the main text is enhanced by additional information and further discussions in the footnotes.

Most of the research into what constitutes effective leadership emanates from the United States and is not very useful in an African context. Africa is a continent of extraordinary cultural, geographic, economic and political diversity, featuring largely emerging economies and rapid political economic and social development. This book seeks to set leadership theory in the African context.

It takes into account typical African circumstances, values and beliefs, designed for the development of leaders' skills and provides practical, real-life examples, exercises and case studies. As well as an overview of the extensive research literature about leadership, the book provides practical, real-life examples, exercises and case studies, so it can be used in a range of management development courses and/or leadership course or workshops.

The detailed insights into, and information about, how leadership can be effectively applied in the contemporary African context should help to enhance readers' leadership skills.

Modern day organisations are more dependent on communication to achieve success than ever before. Rapid development and greater complexity of communication technologies, and the growing importance and popularity of social media, means that organisations can no longer rely on traditional methods alone to engage in effective business communication.

Social media and new communication forms, however, come with their own challenges and pitfalls. Organisations need to carefully and strategically consider the use of these new media as part of their effective communication plan.

Effective Business Communication In Organisations, 4th edition, builds on traditional communication forms with up-to-date theory. It discusses new communication trends and the changing nature of communication in businesses.

The Kumon Math Boosters series is designed to help children who either need to improve their basic math skills, or who are slightly ahead of the curve. They accomplish this by combining multiple years of curriculum in one book and following the famous step-by-step Kumon approach, which reduces anxiety and frustration. So whether your child needs a little extra review and reinforcement, or is ready to jump ahead to the next level, Kumon Math Boosters are the right choice.

Hierdie boek is ideaal vir onderwysers en ouers! Onderwysers sal die tekste in die klaskamer kan gebruik omdat daar meer as 50 tekste in ’n verskeidenheid afdelings is, soos begripstoetse, visuele tekste, luistertoetse en opsommings. Ouers kan ook die boek vir kinders aankoop – dit is uitstekend vir addisionele materiaal en vir gebruik in tuisskool.