The foodservice industry is a fundamental part of the hospitality and tourism industries, and contributes to essential guest experiences and the meeting of guests' expectations of service excellence. It encompasses all operations involved in preparing and serving food and beverages to customers away from their homes. Understanding the fundamental components of foodservice management will enhance capabilities and ensure business success. Foodservice management: an African perspective offers an in-depth analysis of the integrated complexities of various types of food and beverage service organisation. Foodservice management: an African perspective provides an overview of the foodservice industry before addressing the organising and control functions, then progresses to the more strategic aspects. Foodservice management: an African perspective is aimed at students studying towards a qualification in the fields of hospitality, culinary, food and beverage or consumer sciences at either higher certificate, diploma or bachelor's level. This textbook is also suitable for courses in foodservice management at TVET colleges. Susina Jooste has over 20 years of experience in higher education and programme development for culinary and hospitality specialisation. She has previously been the owner and director of a private higher education institution which offered qualifications in hospitality and events management, and in hospitality education. She currently serves as research and development specialist at the NID Training NPC and is a director of the South African Culinary and Hospitality Educators Forum.

Offering critical insights to the state-of-the-art in Building Information Modeling (BIM) research and development, this book outlines the prospects and challenges for the field in this era of digital revolution. Analysing the contributions of BIM across the construction industry, it provides a comprehensive survey of global BIM practices. Accessible and thorough, the chapters explore the theory behind and facilitators of BIM, covering knowledge management around BIM, the development of ontologies and language in the area, holistic implementations, and BIM ecosystems. The book further discusses the technological developments of BIM, including scan-to-BIM, 3D digital reconstruction and AI and robotics techniques. Critical analysis of BIM-enabled construction and engineering management innovations are also examined, highlighting prospects and challenges in the area. This will be a critical read for engineering, construction management and architecture students looking for a comprehensive study of BIM. It will also be beneficial to practitioners working in the Architecture, Engineering, Construction, Owner & Operation (AECOO) industry wanting a better understanding of the benefits and future developments of BIM.

With the development of the integrative supply chain management approach, traditional thinking about concepts such as purchasing, materials management, distribution and logistics management has become outdated. Speculation on the reasons for dynamic growth of supply chain management in South African businesses ranges from the opening up of the domestic economy to the pressure of global competitors, and technology advancements. The astonishing success of progressive organisations such as SA Breweries (now part of the international group AB-InBev), Sasol, Iscor (now called ArcelorMittal SA), Sappi and a number of retail groups (e.g. Truworths) in the international marketplace, however, is in no small part a result of their early adoption of the supply chain philosophy (customer value creation, total cost of ownership, integration of processes and the reduction of cycle time) and they have contributed significantly to the unprecedented growth of supply chain management in South Africa. Supply chain management identifies the strategic impact and evolutionary direction of the field in a global market environment and emphasises the changes in processes and management thinking required to introduce supply chain management in South African organisations. It covers topics such as supply chain strategies, supply chain integration, performance improvement, customer service, quality and inventory management, total cost of ownership, green supply chain management, e-commerce and information technology, negotiations, transport and distribution management, the retail supply chain, global supply chain management and SCM in the public sector. Supply chain management is aimed at all supply chain, logistics and transport management students.

Today, supply chain management has increased in relevance and importance among organisations wanting to create a sustainable competitive advantage in an ever-changing and unique market environment. Irrespective of the size, nature and placement of an organisation in a market, when understood and managed correctly, supply chain management practices and fundamentals have the propensity to shape and determine an organisation's success. Strategic supply chain management provides an understanding of how supply chain management activities influence strategic decision making in a contemporary organisation. Strategic supply chain management is aimed at students studying toward a commerce programme at both diploma and bachelor's level.

Rich people know a secret. In this book, former Wall Street investor Codie Sanchez pulls back the curtain.

Most people look for wealth in all the wrong places. From dropshipping and startups to grinding for promotions, you might believe you have to trade your life to be one of the few who win. But the truly rich know these paths are paved with delusion and false promises.

In Main Street Millionaire, Codie Sanchez teaches you the path the wealthy really walk. Instead of risking it all with little chance of success, she shows you how to acquire cash-flowing businesses that are winning right now.

Sanchez, one of the world’s leading small business experts, reveals the dealmaking framework she’s taught to tens of thousands, and that she’s used to build her own 9-figure holding company. Her secret? She acquires overlooked “Main Street” businesses. We’re talking about the unsexy but reliably profitable industries — like plumbing, construction, cleaning, electrical — that white collar workers have overlooked.
In this book, you’ll see practical strategies and step by step processes to acquire cash flow and freedom. You’ll meet humans just like you who have changed their life through ownership.

You will learn:

• Why today’s market is ripe for generational wealth creation
• How to identify and close amazing business deals, without being wealthy
• How to 10x your growth after acquiring a small business
• The 7 businesses you should never buy, and why
• How to own multiple businesses at once (without losing your mind)

This crucial book guides academics and researchers through the process of peer reviewing manuscript articles, outlining the methods and proficiencies required to write a high-quality review. Gloria Barczak and Abbie Griffin specifically highlight the importance of becoming a first-rate reviewer to early-career scholars. Beginning with a working definition of a high-quality review, subsequent chapters detail the financial, career and personal benefits of peer reviewing for researchers, outline editors' and authors' expectations of reviewers, and offer a template for reviewing manuscripts effectively. Next, the book explicates sets of questions to consider in reviewing each section of a manuscript and features examples of reviews for actual journal submissions by the authors. Comprehensive in its approach, this book will be crucial for any early-career social scientist hoping to effectively join the peer review process and write high-quality, meaningful reviews, as well as seasoned academics wishing to refine their skills.

This edited collection presents fascinating new insights on gender and innovation with a central focus on the experiences of women innovators, exploring different geographic and institutional contexts through a series of in-depth case studies. It investigates how intersecting characteristics such as age, race and ethnicity as well as broader contextual and institutional factors enable and constrain the innovation activities and ambitions of women. Drawing on different theoretical perspectives, expert contributors interrogate questions of gender and innovation to examine the multiple factors influencing women innovators in the contemporary world. The book also engages with how policies can support diversity and inclusion within innovation, an area that has historically been highly gendered. Further to this, it recommends actions to take to support the development of inclusive practices, and identifies directions for future research. Exploring the diversity of gender and innovation as a concept as well as in practice, this book will be a stimulating resource for scholars, educators and students who wish to gain an overview of the topic. Policy makers and practitioners will find the insights on how policies and initiatives can achieve great equality and diversity informative and illuminating.

FAMILY BUSINESS provides the next generation of family business owners with the knowledge and skills needed for the successful management and leadership of the family enterprise. The author, Ernesto Poza, uses both text and cases to explore a diverse set of family firms, examining the interrelationships between the owners, the family, and the management team. FAMILY BUSINESS, at its core, is a practical book that presents management and family practices to model success as well as an honest look at the advantages and challenges facing family enterprises. With an emphasis on leadership and positioning for the future, FAMILY BUSINESS illustrates how the family enterprise can achieve sustained growth and continuity through generations. Available with InfoTrac (R) Student Collections http://gocengage.com/infotrac.

From the bestselling author of The Everything Store, an unvarnished picture of Amazon’s unprecedented growth and its billionaire founder, Jeff Bezos, revealing the most important business story of our time.

With the publication of The Everything Store in 2013, Bloomberg journalist Brad Stone revealed how the unlikely Seattle start-up Amazon became an unexpected king of ecommerce. Since then, its founder has led Amazon to explosive growth in both size and wealth. In less than ten years, Amazon has quintupled the size of its workforce and increased its valuation to well over a trillion dollars. Whereas Amazon used to sell only books, there is now little they don’t sell, becoming the world’s largest online retailer and pushing into other markets at warp speed. Between Amazon’s forty subsidiaries - like Whole Foods Market, Amazon Studios in Hollywood, websites like Goodreads and IMDb, and Amazon Web Services cloud software unit, plus Bezos’s purchase of the Washington Post - it’s almost impossible to go a day without encountering their goods. Amazon provides us opportunities to shop, entertain, inform, communicate, store and, one day, maybe even travel to the moon. We live in a world run, supplied and controlled by Amazon.

In Amazon Unbound, Stone offers the must-read follow-up to his bestseller The Everything Store, detailing the seismic changes that have taken place at Amazon over the past decade as it became one of the most powerful and feared companies in the global economy, led by one of the most powerful and feared leaders in business. He shows the acquisitions and innovations that have propelled Amazon’s unprecedented growth, and the turn in public sentiment that criticises Amazon’s monopolistic practices. As he charts the company’s meteoric rise, Stone probes the evolution of Jeff Bezos - who started as a geeky entrepreneur but who transformed to become a fit, famed, disciplined billionaire, a man who runs Amazon with an iron fist but finds his personal life splashed over the tabloids.

Definitive, timely and revelatory, Stone has provided an unvarnished portrait of a man and company that we couldn’t imagine modern life without.

This innovative Handbook explores the complexity of cultural, conceptual and definitional issues surrounding research into organisational culture, outlining the varied frameworks and theories that underpin the field. International contributors present a broad range of qualitative and quantitative research methods that can be used in organisational culture measurement. They explore topics of special contemporary interest, such as high performance cultures, corporate entrepreneurship, organisational culture in nonprofits and safety culture, unpacking the textured relationships between leadership style, organisational culture and organisational outcomes. Highlighting key implications for organisational values and ethical climate, the Handbook provides practical guidance on how to move from culture assessment to action and improvement. Offering a critical outline for measurement approaches and tools, this Handbook is crucial reading for researchers and students of organisation studies, particularly those focusing on culture and leadership of organisations. It also provides practical insights for business consultants and senior management teams, proposing methods and frameworks for developing positive organisational cultures to improve the productivity, performance and quality of businesses.

Management Consulting: A Guide for Students bridges the gap between the latest academic research and practical skills to provide a comprehensive new introduction to modern consulting. David Biggs' important new textbook walks students through the key dimensions of management consulting from the contexts, through the processes, and into skills and implementation using a wide range of examples to provide a refreshing and modern guide for students. Every chapter deploys a consistent pedagogical framework including clear learning objectives that correspond with the latest standard course outlines, mini case studies, and industry snapshots. Full-length case studies appear at the end of every chapter, either prepared specifically for the text by international academics and consultants or supplied from premium vendors such as Harvard Business Review. A full set of online supporting resources for students and lectures make this the complete resource for management consulting courses at all levels.

Learn how to take risks, thrive and build your dream career. Each one of us dreams of possibility - in our careers and in our personal lives. But our pursuit of possibility is hamstrung by a single myth that looms large over us time and time again. The Myth of the Single Choice has led us to believe that one large choice stands between us and success, and that a single failure may topple us should we choose 'wrongly'. Influenced by this myth, we let fear trump possibility: we become paralyzed. But Sukhinder's journey tells a different story. When people thrive, it's because their fear of missing out on an opportunity (FOMO) overtakes their fear of failure (FOF) and compels them to take action. Better yet, they keep acting, building a fundamental risk-taking muscle that under weighs the importance of any single choice in favour of continually 'choosing'. These 'Choosers' accumulate outsized impact and success over time, while also being more likely to make a number of 'failing' choices along the way. In this book, she will show you how to be a Chooser, presenting strategies that increase your risk-taking abilities, lower your fear of failure and expand your own possibilities.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Fully revised and updated, this Advanced Introduction provides a comprehensive understanding of entrepreneurial finance of new and growing ventures. With a unique research-based focus, Hans Landstroem synthesizes contemporary knowledge and presents diverse theoretical approaches to explain financial decision-making in entrepreneurial ventures. New features include: An updated synthesis of knowledge on entrepreneurial finance, which highlights accumulated knowledge as well as new contributions in entrepreneurial finance research Emphasis on entrepreneurial finance from the perspective of both entrepreneurs as well as capital providers An elaboration of financial issues not only in high-tech and high growth ventures, but also in the financing of more 'everyday' ventures A consideration of the ways the financial landscape has changed, featuring analysis of the FinTech revolution, crowdfunding and initial coin offerings (ICOs). This second edition will serve as an excellent up-to-date resource for advanced students and scholars in entrepreneurship, innovation, finance, and business. Policy-makers interested in financial issues in young and growing ventures will also find this Advanced Introduction a useful tool for exploring financial decision-making from an entrepreneur's perspective.

Develop your strategic thinking, tackle real-world challenges and develop the skills to think and behave like a manager. With over a million copies sold worldwide, Exploring Strategy by Whittington, Angwin, Regner, Johnson, and Scholes is the essential introduction to strategy for managers of today and tomorrow, tackling the hottest and most up-to-date issues regarding the operation of organisations. The latest 13th edition is renewed and revised according to the latest developments in the field, continuing the exploration surrounding the big questions about organisations: How does an organisation prosper today? How do organisations grow? How do they innovate and change? From entrepreneurial start-ups to multinationals and charities to government agencies, this industry-leading text includes extensive case studies and features to help you get a deeper understanding of the concepts and topics from theory to practice. New to this edition: Think strategically and carry out case analyses and strategy assignments with the new chapter, 'Working with Strategy' Gain better insight into the three highlighted core themes: sustainability, non-profits, and digital strategy Learn from case studies of well-known global organisations, including Alibaba, Airbnb, Amazon, Alphabet, IKEA, and Uber.

DISCOVER THE WORK THAT LAUNCHED REVOLUTIONS AROUND THE WORLD Although it was published in 1848, The Communist Manifesto is as controversial and provocative as ever. Its stirring and poetic language helped spread Marx and Engels' socialist message far and wide, unleashing a century of political revolution. In an age of great inequality, the Manifesto's message of an exploited and suffering working class that must rise up and claim the means of production and wealth continues to resonate. This deluxe edition features an insightful introduction from Tom Butler-Bowdon which explains how the text came to be written, and why it remains popular.

This timely Research Handbook provides a broad analysis and discussion on how academics are managed. It addresses key issues, including the changing nature of academic work and academic labour markets, issues of power, leadership, ageing, human resource management practices, and mobility. As academia is increasingly questioned as an elite profession, a narrative of casualisation, precarity, inequality, long hours, surveillance, austerity, erosion of pay, exacerbated competition, and harmful power relations has come to dominate. Expert contributors provide multiple perspectives on how academics are managed and how the management of academics influences their roles and careers. Chapters consider how academics' characteristics, such as gender, age, and position in their academic career, influence or are influenced by the way in which academics are managed. Drawing together a range of theoretical approaches as well as a broad geographical coverage, this Research Handbook offers an important contribution to the debates surrounding the shifting frontiers of managing academics and the questions raised for individuals, higher education institutions, and higher education systems. This Research Handbook will be a useful resource for academics and advanced students with an interest in human resource management, management and universities, and management education. Higher education professionals and policy makers will also find it to be a helpful guide.

Many organizations operate in an environment that is increasingly dynamic, turbulent, and unpredictable. This volume makes the case that they need to embrace improvisation as a core organizational capability, not to replace but to complement planning and forecasting. Research on organizational improvisation has evolved from a jazz and theater metaphor to a distinct body of empirical and conceptual work that tackles how improvisation unfolds in the full range of organizational contexts. These contexts often have very different goals, constraints and possibilities than improvisation in the arts. This makes it crucial to develop understanding of improvisation at all levels and in all types of organizations including but not limited to day-to-day operations of large firms and government agencies, strategic change, emergency management, product development, and start-ups. This book pulls together in one place major advances in understanding organizational improvisation. It describes major theoretical- and evidence-based advances in models of organizational improvisation, which the authors define as the deliberate and substantive convergence of the design and execution of a novel activity, that can be created at the individual, team, or organizational level. The authors provide, integrate and consolidate the existing literature on organizational improvisation and offer a comprehensive analysis of key processes. They go beyond a mechanical literature review to include illustrative mini-cases, novel concepts in contemporary work and short personal comments from researchers in the field. Grounded in rigorous academic work to date, this book speaks both to scholars interested in developing research on organizational improvisation and to managers. It discusses both promising paths for academic research and practical recommendations, especially those who deal with unpredictable environments that force them to either improvise or to face harmful or even fatal outcomes for organizational members and/or the entire organization.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Providing a comprehensive overview of the current and future uses of Artificial Intelligence (AI) in healthcare, this Advanced Introduction discusses the issues surrounding the implementation, governance, impacts and risks of utilising AI in health organizations Key Features: Advises healthcare executives on how to effectively leverage AI to advance their strategies and plans and support digital transformation Discusses AI governance, change management, workforce management and the organization of AI experimentation and implementation Analyzes AI technologies in healthcare and their impacts on patient care, medical devices, pharmaceuticals, population health, and healthcare operations Provides risk mitigation approaches to address potential AI algorithm problems, liability and regulation Essential reading for policymakers, clinical executives and consultants in healthcare, this Advanced Introduction explores how to successfully integrate AI into healthcare organizations and will also prove invaluable to students and scholars interested in technological innovations in healthcare.