The combination of global financial, health and climate crises in the 21st century brought both threats and opportunities for the international research community. Today, scientists are being actively encouraged to collaborate on an unprecedented scale across cultural and disciplinary boundaries to find and deliver solutions to these societal challenges. This insightful How to Guide is expertly crafted to assist mid-career academic and non-academic researchers in preparing for new and innovative ways of working in international multidisciplinary environments. Drawing on illustrative case studies by experienced researchers, the guide aims to improve understanding of, and responses to, the multifaceted challenges involved in managing an ever more complex research process, from applications for funding, team building, research design and methods, to engagement with diverse stakeholders, internal and external communications and dissemination. The book offers project managers, coordinators and team members specialised advice on developing strategies to bridge what are often deep-seated disciplinary and cultural divides. By demonstrating how to implement effective integrated approaches to the design and delivery of high-quality, high-value research across disciplines, sectors, and societies, this engaging How to Guide will be an essential resource for career researchers seeking lessons from experienced managers of international multidisciplinary research projects.

This book aims to develop innovation theory by focusing on innovation in a consumer society. In an advanced consumer society, services dominate and are provided through digital as well as physical channels by local, national and global firms. This book aims to identify the ways in which value can be increased for all stakeholders through both incremental and disruptive innovation. When interacting with leading businesses, there is a common acceptance that we need a better understanding of how to innovate in a service economy. Today, most advanced economies are service and knowledge based, accounting for about 70 percent of GDP. OECD reports document a considerable knowledge gap related to service innovation. It is a challenge for both business and society that future economic growth will increasingly be based on services rather than manufacturing and products. Failing to understand innovation issues in this context as an engine for growth is somewhat alarming. This raises the question: do we know how to innovate successfully in a consumer driven society? In this book, the authors develop the concept of Value Driven Service Innovation, alongside a methodology for applying this approach in practice: the Service Innovation Triangle. They develop a better understanding of innovation, based on the uniqueness of services in order to develop the theory of service innovation suitable for a consumer society.

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters.

This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. With contributions from global leading scholars, this Research Agenda offers an interdisciplinary collection of ideas investigating gender and leadership; where we are today and where we are going. Using critical perspectives, chapters challenge the way we think about gender and leadership by questioning the status quo. Providing cutting edge discussion from authors of diverse genders, races, ages, ethnicities, and religions, this book provides analysis of the key issues and methodologies in modern leadership research. Forward thinking, it examines current guidelines and provides insight towards an equitable and positive change in leadership. Leadership scholars and graduate students interested in business leadership as well as gender and management more broadly will find this not only an informative but an illuminating read.

Computer simulations, serious digital games, and gamification add fun and engagement to business courses, while also improving students' learning outcomes. Computer Simulations and Gaming provides business educators with the theoretical background, selection foundations, and implementation advice they need to successfully select and implement computer simulations, serious digital games, and/or gamification elements. The book opens by defining computer simulations, serious digital games, and gamification, then highlights the learning theories that contribute to their effectiveness at improving learning outcomes. From there the authors provide information that helps educators select computer simulations, serious digital games, and/or gamification elements, by reviewing their benefits and drawbacks, identifying contextual considerations, and providing a heuristic. The authors then offer advice to prepare educators to implement computer simulations, serious digital games, and/or gamification elements in their classrooms. In addition, they have included a list of tools and resources as well as an annotated bibliography that point readers towards helpful additional information. In an ever-changing world of tech, business educators at all levels will come to rely on the helpful guidance in Computer Simulations and Gaming to engage students.

Recounting the life and times of one of the most respected men in the world, The Snowball is the most fascinating financial success story of our time.

Warren Buffett, the legendary Omaha investor has never written a memoir, but finally has given Alice Schroeder unprecedented access to him and all those closest to his work, opinions, struggles, triumphs, follies and wisdom. The result is this personally revealing and complete biography of 'The Oracle of Omaha'.

Fully revised and updated with two new chapters on Buffett and the credit crunch, The Snowball is indispensable reading for those who wish to know the man behind the outstanding achievements.

It's time to do things differently.

Trust your team. Be radically honest. And never, ever try to please your boss.

These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail order service into a streaming superpower - with 190 million fervent subscribers and a market capitalisation that rivals the likes of Disney.

Finally Reed Hastings, Netflix Chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school professor Erin Meyer, he will explore his leadership philosophy - which begins by rejecting the accepted beliefs under which most companies operate - and how it plays out in practice at Netflix.

From unlimited holidays to abolishing approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with an ever-changing fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it, and its creator, fully accessible for the first time.

Team building is a vital tool for any manager. Everyone you work with will get more out of their role, and your projects will be more successful if everyone is pulling in the same direction. This book shows you how to do that. Get the essentials in one quick and comprehensive guide. *Ensuring your team understands its purpose and goals. *Agreeing behavioural rules and setting the right tone. *Playing to different team members' interests and strengths. *Generating confidence and trust within groups.

Book of Branding is a creative guide for new businesses, start-ups and individuals, which puts visual identity at the heart of brand strategy. The conversational, jargon free, tone of the book helps the reader to understand essential elements of the brand identity process. Offering first hand experience, insights and tips throughout, the book uses real life case studies to show how great collaborative work can be achieved. Book of Branding is an essential addition to the start-up toolkit, designed for entrepreneurs, founders, graphic designers, brand creators and anyone seeking to decode the complicated world of brand identity.

This timely Research Handbook brings together 24 chapters with a wide range of different theoretical perspectives, empirical research, and innovative thought provoking ideas relating to an area of organisation and management that has been neglected for many decades - line managers. With a resurgence of interest in the topic in recent decades, this Research Handbook argues that line managers are a critical element of both employee experiences and organisational performance and worthy of close attention. Split into three sections, chapters present various ways in which line managers can implement HRM practices in the organisation, considering the implementation of a variety of HRM policies and practices (content), a variety of implementation processes (process), and a variety of line management actors. It also develops future directions for research on line managers, such as the future of work, digitalisation, robotisation and AI and the gig economy. Integrating theoretical and empirical research, the Research Handbook on Line Managers will be a key resource for scholars in the fields of business leadership, human resource management and organisation studies. It also provides managerial practices for organisations and line managers who are looking to improve the effectiveness and the efficiency of their work.

This ground-breaking Handbook uniquely focuses on the business of sustainability, offering a fresh insight and practical solutions to the challenges that businesses face in making human activity sustainable. It is organized into four distinctive themes that cut across levels of analysis and illustrate a rich set of solution contexts that will guide future research. The Handbook on the Business of Sustainability offers a comprehensive review of research and empirical evidence on sustainable business, exploring the importance of private sector engagement and implementation. World leading scholars cover the key areas such as organization, execution and the measurement of outcomes and social impact. The insightful case studies also provide critical context and complement the chapters highlighting emerging practices and solutions for the successful application of sustainability initiatives in business. The Handbook will be an invaluable resource for academics, practitioners, and policymakers to reflect on the 'concept and practice' of articulating and strategizing in order to achieve sustainability targets.

Entrepreneurship and Economic Development addresses the importance of business creation, which is endemic in subsistence indigenous cultures, widespread in developing economies, and a critical feature of adaptation in the most advanced economies. The author offers systematic comparisons of six stages of economic development which provide information about the adjustments in the economic and social context affecting participation in business creation, the sectors where activities occur, and the nature of the contributions to economic growth and adaptation. Implications for public policy varies for countries at different stages of development. The book includes an introduction to harmonized data developed over the past two decades while avoiding technical complexity. Descriptions are based on representative samples of business creation with an emphasis on grassroots business creation in countries during all stages of economic development. Entrepreneurship, economic development and public policy scholars and faculty as well as policy analysts focusing on economic development will benefit from the breadth of knowledge included in this exploration of business creation.

"READ THIS BOOK AND USE IT." TIM FERRISS Millions of highly effective people have become more successful by understanding the simple fact that 80% of your results come from 20% of your efforts. All you have to do is identify the 20 percent that leads to 80 percent. The 80/20 Principle shows you how. Richard Koch's million-copy-selling global bestseller is now completely revised and updated, and more powerful and essential than ever. He reveals how the principle works and shows how to use it in a systematic and practical way to vastly increase your effectiveness, and improve your career. The unspoken corollary to the 80/20 principle is that little of what you spend your time on actually counts. But by concentrating on those things that do, you can unlock the enormous potential of the magic 20 percent. Discover how to identify the few methods that will lead to great results, and use them alone. Avoid hard work. Don't push water uphill. Be very selective in what you do. Have a great life. 80/20 is the essential tool for anyone who wants to succeed. Be more effective with less effort by learning how to leverage the 80/20 principle.

MaZwane has become a legend in South Africa as a pioneering entrepreneur – and an inspiration for those who ask questions about opportunities in the informal township economy. Her answer to those who doubt whether they can make it, is that you do it through perseverance, sacrifice, seizing opportunities, and offering superior products and service.

In 1989 Phumlaphi (‘Rita’) Zwane left KwaZulu-Natal to find work in Johannesburg after becoming a teenage mother. She could count on the love of her family, a matric certificate and her faith, but had no job prospects, and no knowledge of the business world or life in the big cities. Her memoir takes the reader from the tough times of finding her feet in Johannesburg, through a variety of jobs and life experiences, to finally fighting her way to success as a respected member of the township economy and starting the successful Imbizo Shisanyama business. MaZwane tells how she progressed from having virtually no income or permanent home to becoming the first person to formalise and commercialise shisanyama in the townships – and provide a comfortable home and legacy for her children.

Along the way, she befriended many people who contributed accommodation, job opportunities, advice, and companionship. With them cheering her on, she learned how to navigate the different and difficult aspects of the hospitality industry – and slowly reach her desired place of independent security. Conquering the Poverty of the Mind shows the true grit of a Zulu girl who believed in herself – and did it against all odds.

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

This new edition addresses issues that have arisen in recent years. You’ll learn how to:

• Respond when someone initiates a crucial conversation with you
• Identify and address the lag time between identifying a problem and discussing it
• Communicate more effectively across digital mediums

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.

Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Written by a plethora of expert contributors from a range of institutions, the Handbook of Technology Transfer provides an engaging deep-dive review of technology transfer as a complex and dynamic process, applying different mechanisms characterising activities in a variety of countries. The Handbook takes a fresh look at how technology transfer comprises at least four dimensions: the underlying mechanism of transferring knowledge; the role of individuals that trigger the transfer; the role of institutions where the transfer takes place, and lastly the role of governments and politics. Split into four distinct parts, this insightful Handbook fully examines each of these dimensions and the roles that each of them play in technology transfer, highlighting university institutions in Europe and North America in particular. Forward-thinking, it also delves into future innovation implementation in emerging economies where resources are limited, and the challenges faced as a result. This enlightening Handbook will be an excellent resource for scholars of business management, economics and information technology. It will also be of great interest to policy-makers of innovation and entrepreneurship given its in-depth look at technology transfer and innovation.

This timely book argues that the overcrowding of national parks in the United States represents a social problem in need of public sector action and a policy solution, as no systematic means to address this problem has been implemented either nationally or on a park-by-park basis. Throughout the book, Albert N. Link provides an innovative pricing solution to the overcrowding of the parks which will help to change the existing status quo. Utilizing a methodology grounded in economics, and expanding the use and policy relevance of the concept of public sector entrepreneurship, the author illustrates how individuals respond to prices and offers a method to estimate the impact of a seasonal entrance fee based on calculated price elasticities of demand. Chapters also provide recommendations for increases in seasonal entrance fees individually for each of the national parks that currently have an entrance fee. Public Sector Entrepreneurship will be a key resource for academics and students in the fields of entrepreneurship, public management and resource management who are looking to use economics as a framework for analyzing tourism topics, as well as environmental researchers and public policy officials responsible for national parks.

Ian Marcouse's accessible and engaging textbooks brought together in one updated volume covering everything your students need to know for the Pearson Edexcel A level Business specification. - Breaks content down into short, clear chapters - covering all topics in the depth students need - Updated business examples throughout the text and in end of unit case studies bring the subject to life - A range of questions and activities provide students with the opportunity to apply what they know and practise questions - Builds students' confidence with key terms used in context and compiled in an accessible glossary - Supported by an Answer Guide to assist teaching and save time This Student Book has been endorsed for use with the Pearson Edexcel A Level Business qualification.

For International Business courses. Successfully prepare students for the international marketplace. International Business illustrates how successful managers must function in a competitive world. Packed with current examples that reflect the vibrancy of the international business field, this student-friendly text offers a managerial approach that keeps an emphasis on skills development, emerging markets and geographical literacy. MyManagementLab for International Business is a total learning package. MyManagementLab is an online homework, tutorial, and assessment program that truly engages students in learning. It helps students better prepare for class, quizzes, and exams-resulting in better performance in the course-and provides educators a dynamic set of tools for gauging individual and class progress. Please note that the product you are purchasing does not include MyManagementLab. MyManagementLab Join over 11 million students benefiting from Pearson MyLabs. This title can be supported by MyManagementLab, an online homework and tutorial system designed to test and build your understanding. Would you like to use the power of MyManagementLab to accelerate your learning? You need both an access card and a course ID to access MyManagementLab. These are the steps you need to take: 1. Make sure that your lecturer is already using the system Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system. 2. Check whether an access card has been included with the book at a reduced cost If it has, it will be on the inside back cover of the book. 3. If you have a course ID but no access code, you can benefit from MyManagementLab at a reduced price by purchasing a pack containing a copy of the book and an access code for MyManagementLab (ISBN:9781292070148) 4. If your lecturer is using the MyLab and you would like to purchase the product... Go to www.mymanagementlab.com to buy access to this interactive study programme. For educator access, contact your Pearson representative. To find out who your Pearson representative is, visit www.pearsoned.co.uk/replocator

Charities in Britain contribute over GBP40 billion to the economy. More than a million people serve as trustees in a wide range of not-for-profit organisations. Yet there are almost no books to help them perform this important task. In this book, the author brings a fresh perspective to the role of trustee. He provides a range of practical advice to help and guide you to become a successful and confident trustee, including tips on developing strategy, handling governance issues, forming good communications and ensuring you are informed about what is happening within the charity. There are chapters on finance and on handling fraud. Written in a jargon-free style, it should become the go-to book for those who want to put their skills to use serving as a trustee in a not-for-profit organisation.

Introducing Human Resource Management is a lively and engaging introduction to the key topics and issues surrounding people management. Clearly linking HR theory to the work environment, this book explores core areas such as HR strategy and planning, employee engagement, diversity and equality, and talent management and development. The text combines solid academic underpinning with practical examples to allow you to consolidate your learning and apply it in practice. This 8th edition has been fully revised to include: * The latest developments in relation to Brexit. * A new section about the General Data Protection Regulation (GDPR). * Greater coverage of Talent Management in organisations. * More emphasis on employee voice. * A focus on developing your employability skills in areas such as: management of self, management of your learning, problem solving, thinking critically, working with others, data handling, communication and business awareness. This text will help you succeed in your studies through: * 'What would you do' and 'what do you think' boxes to get you actively involved in your own learning. * 'What next' features to encourage you to find out more about a topic. * 'Activities' to get you to apply knowledge to an issue or problem. * 'HR in the news' features articles from the Financial Times to promote discussion of real-life examples of HR in practice. * 'Review questions' (with answers) to help you check your understanding of a topic. * 'Improve your employability' exercises to help you develop your skills and employability. Introducing Human Resource Management is ideal for a first course in human resource management at undergraduate or professional level, including courses that lead to a Chartered Institute of Personnel and Development (CIPD) qualification. This new edition maps each chapter against the CIPD's standards.

Economics for Nonprofit Managers and Social Entrepreneurs updates the world's first textbook in nonprofit economics, and shows how economics contributes to better managerial decisions on social matters. A pioneering textbook for nonprofit and social managers, this second edition adds risk analysis, game theory, and behavioral economics to the managerial tool kit, along with analysis at the margin, opportunity cost, elasticity of demand and supply, market power, and cost-benefit analysis, with numerous timely examples. This text is essential for nonprofit managers and social entrepreneurs, and of interest to all economics students.

In the age of digital transformation, effective communication strategies and means in the workplace are essential. Great communicators are the ones who bring solutions, drive change, and motivate and inspire their colleagues. By improving communication skills, it is possible to enhance employee engagement, teamwork, decision-making and interdepartmental communication. People who are good and empowered communicators are also great ambassadors for their place of work. For these reasons, communication skills are the soft skills that employers seek the most in their employees.

Effective Communication N6 - empowering the workforce aims to help develop a solid strategy to keep employees informed and engaged; to avoid communication silos and overload; to build interpersonal relations, and to encourage a productive and conducive work environment. Tips are provided on how to promote an open organisational culture of trust and satisfaction, where knowledge sharing and healthy relations are prevalent and the use of various media is facilitated.

There are ample timely, concrete and real-life exercises and applications, and examples and illustrations of communication in action.

Effective Communication N6 - empowering the workforce is designed to take workplace communication to the next level and can be used by students, employees and those at executive management level.