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Books > Computing & IT > General theory of computing

Music and the Personal Computer - An Annotated Bibliography (Hardcover, Annotated edition): William J. Waters Music and the Personal Computer - An Annotated Bibliography (Hardcover, Annotated edition)
William J. Waters
R1,210 Discovery Miles 12 100 Ships in 10 - 15 working days

Over the past six years personal computers have carved a deep niche in the music world. This widespread popularity is largely due to the establishment of the MIDI (Musical Instrument Digital Interface) standard in 1983. This communications protocol allows computers to send, receive, and store digital information generated by various electronic musical instruments. In addition to numerous writings exploring the possibilities of present and future technology, this annotated bibliography offers educators many introductory sources, articles on how to evaluate and purchase equipment, and directories of available software. Specifically, it provides a collection of source material, an overview of significant publications in the field, and serves as a point of departure for further inquiry. Part I of the bibliography is divided into seven sections, each devoted to information regarding a specific computer. Articles written about two or more popular computers or models not covered elsewhere are detailed in part II. Music education is the subject of Part III and Part IV lists and annotates significant books. The appendix contains information on associations involved with the musical applications of personal computers and brief descriptions of several popular online services. Author and subject indexes are also included. Music and the Personal Computer covers a variety of topics that will be of interest to practicing musicians, music educators, and computer enthusiasts with interests in music.

High Efficiency Video Coding (HEVC) - Algorithms and Architectures (Hardcover, 2014 ed.): Vivienne Sze, Madhukar Budagavi, Gary... High Efficiency Video Coding (HEVC) - Algorithms and Architectures (Hardcover, 2014 ed.)
Vivienne Sze, Madhukar Budagavi, Gary J. Sullivan
R4,331 Discovery Miles 43 310 Ships in 10 - 15 working days

This book provides developers, engineers, researchers and students with detailed knowledge about the High Efficiency Video Coding (HEVC) standard. HEVC is the successor to the widely successful H.264/AVC video compression standard, and it provides around twice as much compression as H.264/AVC for the same level of quality. The applications for HEVC will not only cover the space of the well-known current uses and capabilities of digital video they will also include the deployment of new services and the delivery of enhanced video quality, such as ultra-high-definition television (UHDTV) and video with higher dynamic range, wider range of representable color, and greater representation precision than what is typically found today. HEVC is the next major generation of video coding design a flexible, reliable and robust solution that will support the next decade of video applications and ease the burden of video on world-wide network traffic. This book provides a detailed explanation of the various parts of the standard, insight into how it was developed, and in-depth discussion of algorithms and architectures for its implementation."

Python Programming - The Easiest Python Crash Course to go Deep Through the Main Application as Web Development, Data Analysis... Python Programming - The Easiest Python Crash Course to go Deep Through the Main Application as Web Development, Data Analysis and Data Science Including Machine Learning (Hardcover)
Alan Grid
R707 Discovery Miles 7 070 Ships in 10 - 15 working days
Modal Logic (Hardcover): Alexander Chagrov, Michael Zakharyaschev Modal Logic (Hardcover)
Alexander Chagrov, Michael Zakharyaschev
R7,053 Discovery Miles 70 530 Ships in 10 - 15 working days

This is a mathematically-oriented advanced text in modal logic, a discipline conceived in philosophy and having found applications in mathematics, artificial intelligence, linguistics, and computer science. It presents in a systematic and comprehensive way a wide range of classical and novel methods and results and can be used by a specialist as a reference book.

Emerging Trends, Techniques, and Applications in Geospatial Data Science (Hardcover): Loveleen Gaur, P.K. Garg Emerging Trends, Techniques, and Applications in Geospatial Data Science (Hardcover)
Loveleen Gaur, P.K. Garg
R6,522 Discovery Miles 65 220 Ships in 18 - 22 working days

With the emergence of smart technology and automated systems in today's world, big data is being incorporated into many applications. Trends in data can be detected and objects can be tracked based on the real-time data that is utilized in everyday life. These connected sensor devices and objects will provide a large amount of data that is to be analyzed quickly, as it can accelerate the transformation of smart technology. The accuracy of prediction of artificial intelligence (AI) systems is drastically increasing by using machine learning and other probability and statistical approaches. Big data and geospatial data help to solve complex issues and play a vital role in future applications. Emerging Trends, Techniques, and Applications in Geospatial Data Science provides an overview of the basic concepts of data science, related tools and technologies, and algorithms for managing the relevant challenges in real-time application domains. The book covers a detailed description for readers with practical ideas using AI, the internet of things (IoT), and machine learning to deal with the analysis, modeling, and predictions from big data. Covering topics such as field spectra, high-resolution sensing imagery, and spatiotemporal data engineering, this premier reference source is an excellent resource for data scientists, computer and IT professionals, managers, mathematicians and statisticians, health professionals, technology developers, students and educators of higher education, librarians, researchers, and academicians.

Handbook of Research on AI and Knowledge Engineering for Real-Time Business Intelligence (Hardcover): Kamal Kant Hiran, K... Handbook of Research on AI and Knowledge Engineering for Real-Time Business Intelligence (Hardcover)
Kamal Kant Hiran, K Hemachandran, Anil Pise, B. Justus Rabi
R10,167 Discovery Miles 101 670 Ships in 18 - 22 working days

Artificial intelligence (AI) is influencing the future of almost every sector and human being. AI has been the primary driving force behind emerging technologies such as big data, blockchain, robots, and the internet of things (IoT), and it will continue to be a technological innovator for the foreseeable future. New algorithms in AI are changing business processes and deploying AI-based applications in various sectors. The Handbook of Research on AI and Knowledge Engineering for Real-Time Business Intelligence is a comprehensive reference that presents cases and best practices of AI and knowledge engineering applications on business intelligence. Covering topics such as deep learning methods, face recognition, and sentiment analysis, this major reference work is a dynamic resource for business leaders and executives, IT managers, AI scientists, students and educators of higher education, librarians, researchers, and academicians.

Social Interactive Television - Immersive Shared Experiences and Perspectives (Hardcover): Pablo Cesar, David Geerts,... Social Interactive Television - Immersive Shared Experiences and Perspectives (Hardcover)
Pablo Cesar, David Geerts, Konstantinos Chorianopoulos
R4,945 Discovery Miles 49 450 Ships in 18 - 22 working days

Television, since its invention, has been considered to be a social link between people. Continually enhanced by innovation, the next frontier for this technological phenomenon will focus on the actual natural capabilities of the medium. Social Interactive Television: Immersive Shared Experiences and Perspectives combines academic and industry research to provide the first publication of its kind to discuss the future emergence of experiences and services through interactive television. Concentrating on system and interaction design, as well as evaluation methods that focus on social experiences around interactive television, this book provides practitioners, academicians, researchers, and developers with the most relevant, current, and interesting findings on the topic.

Immersed in Media - Telepresence Theory, Measurement & Technology (Hardcover): Matthew Lombard, Frank Biocca, Jonathan Freeman,... Immersed in Media - Telepresence Theory, Measurement & Technology (Hardcover)
Matthew Lombard, Frank Biocca, Jonathan Freeman, Wijnand IJsselsteijn, Rachel J. Schaevitz
R3,714 R3,453 Discovery Miles 34 530 Save R261 (7%) Ships in 10 - 15 working days

Highlights key research currently being undertaken within the field of telepresence, providing the most detailed account of the field to date, advancing our understanding of a fundamental property of all media - the illusion of presence; the sense of "being there" inside a virtual environment, with actual or virtual others. This collection has been put together by leading international scholars from America, Europe, and Asia. Together, they describe the state-of-the-art in presence theory, research and technology design for an advanced academic audience. Immersed in Media provides research that can help designers optimize presence for users of advanced media technologies such as virtual and augmented reality, collaborative social media, robotics, and artificial intelligence and lead us to better understand human cognition, emotion and behaviour.

Blockchain 3.0 for Sustainable Development (Hardcover): Deepak Khazanchi, Ajay Kumar Vyas, Kamal Kant Hiran, Sanjeevikumar... Blockchain 3.0 for Sustainable Development (Hardcover)
Deepak Khazanchi, Ajay Kumar Vyas, Kamal Kant Hiran, Sanjeevikumar Padmanaban
R3,934 Discovery Miles 39 340 Ships in 10 - 15 working days

This book will focus on the use of Blockchain 3.0 for sustainable development. This tool is invaluable for achieving transparency and trust, but possibilities to benefit society more broadly are emerging that will bring a bright future for sustainable development, too. The adoption of blockchain in agriculture, healthcare, infrastructure, education, environment, energy, communication will provide revolutionary changes in the digital era.

Hacking Europe - From Computer Cultures to Demoscenes (Hardcover, 2014 ed.): Gerard Alberts, Ruth Oldenziel Hacking Europe - From Computer Cultures to Demoscenes (Hardcover, 2014 ed.)
Gerard Alberts, Ruth Oldenziel
R4,009 Discovery Miles 40 090 Ships in 18 - 22 working days

"Hacking Europe" traces the user practices of chopping games in Warsaw, hacking software in Athens, creating chaos in Hamburg, producing demos in Turku, and partying with computing in Zagreb and Amsterdam. Focusing on several European countries at the end of the Cold War, the book shows the digital development was not an exclusively American affair. Local hacker communities appropriated the computer and forged new cultures around it like the hackers in Yugoslavia, Poland and Finland, who showed off their tricks and creating distinct demoscenes. Together the essays reflect a diverse palette of cultural practices by which European users domesticated computer technologies. Each chapter explores the mediating actors instrumental in introducing and spreading the cultures of computing around Europe. More generally, the ludological element--the role of mischief, humor, and play--discussed here as crucial for analysis of hacker culture, opens new vistas for the study of the history of technology."

Handbook of Radio Frequency Identification (Hardcover): Kevin Merriman Handbook of Radio Frequency Identification (Hardcover)
Kevin Merriman
R2,121 Discovery Miles 21 210 Ships in 10 - 15 working days
Electronic Nanodevices (Hardcover): Antonio Di Bartolomeo Electronic Nanodevices (Hardcover)
Antonio Di Bartolomeo
R1,713 R1,476 Discovery Miles 14 760 Save R237 (14%) Ships in 18 - 22 working days
Information and Technology Literacy - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover): Information Reso... Information and Technology Literacy - Concepts, Methodologies, Tools, and Applications, VOL 2 (Hardcover)
Information Reso Management Association
R8,960 Discovery Miles 89 600 Ships in 18 - 22 working days
Cambridge International A Level Information Technology (Paperback): Brian Gillinder, Brian Sargent Cambridge International A Level Information Technology (Paperback)
Brian Gillinder, Brian Sargent
R1,378 Discovery Miles 13 780 Ships in 10 - 15 working days

We are working with Cambridge Assessment International Education to gain endorsement for this title. Develop theoretical and practical IT skills with this comprehensive Student's Book written by experienced authors and examiners specially for the updated Cambridge International Education A Level Information Technology syllabus (9626). - Improve understanding of concepts and terminology with clear explanations, labelled illustrations, photographs, diagrams, plus a glossary of key terms - Develop theoretical and practical skills with a range of exercises (multi choice through to discussion type questions), exam-style questions, step-by-step instructions and example answers that all ensure skills are developed alongside knowledge - Follow a structured route through the course with in-depth coverage of the full syllabus Also available in the series: Cambridge International AS Level Information Technology Student's Book 9781510483057 Cambridge International AS Level Information Technology Student eTextbook 9781510484429 Cambridge International AS Level Information Technology Whiteboard eTextbook 9781510484436 Cambridge International AS Level Information Technology Skills Workbook 9781510483064 Cambridge International A Level Information Technology Student eTextbook 9781398307018 Cambridge International A Level Information Technology Whiteboard eTextbook 9781398307025 Cambridge International A Level Information Technology Skills Workbook 9781398309029 Cambridge International AS & A Level Information Technology Online Teacher's guide - coming soon

Design of Arithmetic Circuits in Quantum Dot Cellular Automata Nanotechnology (Hardcover, 2015 ed.): K. Sridharan, Vikramkumar... Design of Arithmetic Circuits in Quantum Dot Cellular Automata Nanotechnology (Hardcover, 2015 ed.)
K. Sridharan, Vikramkumar Pudi
R3,161 Discovery Miles 31 610 Ships in 18 - 22 working days

This research monograph focuses on the design of arithmetic circuits in Quantum Dot Cellular Automata (QCA). Using the fact that the 3-input majority gate is a primitive in QCA, the book sets out to discover hitherto unknown properties of majority logic in the context of arithmetic circuit designs. The pursuit for efficient adders in QCA takes two forms. One involves application of the new results in majority logic to existing adders. The second involves development of a custom adder for QCA technology. A QCA adder named as hybrid adder is proposed and it is shown that it outperforms existing multi-bit adders with respect to area and delay. The work is extended to the design of a low-complexity multiplier for signed numbers in QCA. Furthermore the book explores two aspects unique to QCA technology, namely thermal robustness and the role of interconnects. In addition, the book introduces the reader to QCA layout design and simulation using QCADesigner. Features & Benefits: This research-based book: *Introduces the reader to Quantum Dot Cellular Automata, an emerging nanotechnology. *Explores properties of majority logic. *Demonstrates application of the properties to design efficient arithmetic circuits. *Guides the reader towards layout design and simulation in QCADesigner.

Social, Managerial, and Organizational Dimensions of Enterprise Information Systems (Hardcover): Maria Manuela Cruz Cunha Social, Managerial, and Organizational Dimensions of Enterprise Information Systems (Hardcover)
Maria Manuela Cruz Cunha
R4,685 Discovery Miles 46 850 Ships in 18 - 22 working days

Enterprise information systems touch every process of an organization as new functionalities in previously existing and upcoming solutions are created every day. ""Social, Managerial, and Organizational Dimensions of Enterprise Information Systems"" discusses the technological developments, main issues, challenges, opportunities, and trends impacting every part of small to medium sized enterprises. A leading resource for academicians, managers, and researchers, this advanced publication provides an integrated and progressive view into the benefits and applications of enterprise information systems.

Finitely Supported Mathematics - An Introduction (Hardcover, 1st ed. 2016): Andrei Alexandru, Gabriel Ciobanu Finitely Supported Mathematics - An Introduction (Hardcover, 1st ed. 2016)
Andrei Alexandru, Gabriel Ciobanu
R3,009 R1,838 Discovery Miles 18 380 Save R1,171 (39%) Ships in 10 - 15 working days

In this book the authors present an alternative set theory dealing with a more relaxed notion of infiniteness, called finitely supported mathematics (FSM). It has strong connections to the Fraenkel-Mostowski (FM) permutative model of Zermelo-Fraenkel (ZF) set theory with atoms and to the theory of (generalized) nominal sets. More exactly, FSM is ZF mathematics rephrased in terms of finitely supported structures, where the set of atoms is infinite (not necessarily countable as for nominal sets). In FSM, 'sets' are replaced either by `invariant sets' (sets endowed with some group actions satisfying a finite support requirement) or by `finitely supported sets' (finitely supported elements in the powerset of an invariant set). It is a theory of `invariant algebraic structures' in which infinite algebraic structures are characterized by using their finite supports. After explaining the motivation for using invariant sets in the experimental sciences as well as the connections with the nominal approach, admissible sets and Gandy machines (Chapter 1), the authors present in Chapter 2 the basics of invariant sets and show that the principles of constructing FSM have historical roots both in the definition of Tarski `logical notions' and in the Erlangen Program of Klein for the classification of various geometries according to invariants under suitable groups of transformations. Furthermore, the consistency of various choice principles is analyzed in FSM. Chapter 3 examines whether it is possible to obtain valid results by replacing the notion of infinite sets with the notion of invariant sets in the classical ZF results. The authors present techniques for reformulating ZF properties of algebraic structures in FSM. In Chapter 4 they generalize FM set theory by providing a new set of axioms inspired by the theory of amorphous sets, and so defining the extended Fraenkel-Mostowski (EFM) set theory. In Chapter 5 they define FSM semantics for certain process calculi (e.g., fusion calculus), and emphasize the links to the nominal techniques used in computer science. They demonstrate a complete equivalence between the new FSM semantics (defined by using binding operators instead of side conditions for presenting the transition rules) and the known semantics of these process calculi. The book is useful for researchers and graduate students in computer science and mathematics, particularly those engaged with logic and set theory.

Technologies for Migration and Population Analysis - Spatial Interaction Data Applications (Hardcover): Technologies for Migration and Population Analysis - Spatial Interaction Data Applications (Hardcover)
R4,594 Discovery Miles 45 940 Ships in 18 - 22 working days

Internal migration serves as one of the key contributing factors to population change involving not only change in the numbers of people, but also a change in composition and structure of local populations. Technologies for Migration and Population Analysis: Spatial Interaction Data Applications addresses the technical and data-related side of studying population flows and provides a selection of substantive case studies and applications to exemplify research currently being carried out. With expert international contributors currently working in the field, this authoritative book allows readers to better understand interaction data and ways knowledge of population flows can be put to use.

Evolution of Cyber Technologies and Operations to 2035 (Hardcover, 1st ed. 2015): Misty Blowers Evolution of Cyber Technologies and Operations to 2035 (Hardcover, 1st ed. 2015)
Misty Blowers
R2,738 R2,212 Discovery Miles 22 120 Save R526 (19%) Ships in 10 - 15 working days

This book explores the future of cyber technologies and cyber operations which will influence advances in social media, cyber security, cyber physical systems, ethics, law, media, economics, infrastructure, military operations and other elements of societal interaction in the upcoming decades. It provides a review of future disruptive technologies and innovations in cyber security. It also serves as a resource for wargame planning and provides a strategic vision of the future direction of cyber operations. It informs military strategist about the future of cyber warfare. Written by leading experts in the field, chapters explore how future technical innovations vastly increase the interconnectivity of our physical and social systems and the growing need for resiliency in this vast and dynamic cyber infrastructure. The future of social media, autonomy, stateless finance, quantum information systems, the internet of things, the dark web, space satellite operations, and global network connectivity is explored along with the transformation of the legal and ethical considerations which surround them. The international challenges of cyber alliances, capabilities, and interoperability is challenged with the growing need for new laws, international oversight, and regulation which informs cybersecurity studies. The authors have a multi-disciplinary scope arranged in a big-picture framework, allowing both deep exploration of important topics and high level understanding of the topic. Evolution of Cyber Technologies and Operations to 2035 is as an excellent reference for professionals and researchers working in the security field, or as government and military workers, economics, law and more. Students will also find this book useful as a reference guide or secondary text book.

E-learning Methodologies and Computer Applications in Archaeology (Hardcover, New): Dionysios Politis E-learning Methodologies and Computer Applications in Archaeology (Hardcover, New)
Dionysios Politis
R4,638 Discovery Miles 46 380 Ships in 18 - 22 working days

Tools of data comparison and analysis are critical in the field of archaeology, and the integration of technological advancements such as geographic information systems, intelligent systems, and virtual reality reconstructions with the teaching of archaeology is crucial to the effective utilization of resources in the field. ""E-Learning Methodologies and Computer Applications in Archaeology"" presents innovative instructional approaches for archaeological e-learning based on networked technologies, providing researchers, scholars, and professionals a comprehensive global perspective on the resources, development, application, and implications of information communication technology in multimedia-based educational products and services in archaeology.

Python for Beginners - Learn It as Easy as Pie (Hardcover): Yatin Bayya Python for Beginners - Learn It as Easy as Pie (Hardcover)
Yatin Bayya
R524 Discovery Miles 5 240 Ships in 10 - 15 working days
Mobile Agent-Based Anomaly Detection and Verification System for Smart Home Sensor Networks (Hardcover, 1st ed. 2018): Muhammad... Mobile Agent-Based Anomaly Detection and Verification System for Smart Home Sensor Networks (Hardcover, 1st ed. 2018)
Muhammad Usman, Vallipuram Muthukkumarasamy, Xin-Wen Wu, Surraya Khanum
R1,410 Discovery Miles 14 100 Ships in 18 - 22 working days

This book presents the latest developments regarding a detailed mobile agent-enabled anomaly detection and verification system for resource constrained sensor networks; a number of algorithms on multi-aspect anomaly detection in sensor networks; several algorithms on mobile agent transmission optimization in resource constrained sensor networks; an algorithm on mobile agent-enabled in situ verification of anomalous sensor nodes; a detailed Petri Net-based formal modeling and analysis of the proposed system, and an algorithm on fuzzy logic-based cross-layer anomaly detection and mobile agent transmission optimization. As such, it offers a comprehensive text for interested readers from academia and industry alike.

Parallelism in Matrix Computations (Hardcover, 1st ed. 2016): Efstratios Gallopoulos, Bernard Philippe, Ahmed H Sameh Parallelism in Matrix Computations (Hardcover, 1st ed. 2016)
Efstratios Gallopoulos, Bernard Philippe, Ahmed H Sameh
R3,621 Discovery Miles 36 210 Ships in 10 - 15 working days

This book is primarily intended as a research monograph that could also be used in graduate courses for the design of parallel algorithms in matrix computations. It assumes general but not extensive knowledge of numerical linear algebra, parallel architectures, and parallel programming paradigms. The book consists of four parts: (I) Basics; (II) Dense and Special Matrix Computations; (III) Sparse Matrix Computations; and (IV) Matrix functions and characteristics. Part I deals with parallel programming paradigms and fundamental kernels, including reordering schemes for sparse matrices. Part II is devoted to dense matrix computations such as parallel algorithms for solving linear systems, linear least squares, the symmetric algebraic eigenvalue problem, and the singular-value decomposition. It also deals with the development of parallel algorithms for special linear systems such as banded ,Vandermonde ,Toeplitz ,and block Toeplitz systems. Part III addresses sparse matrix computations: (a) the development of parallel iterative linear system solvers with emphasis on scalable preconditioners, (b) parallel schemes for obtaining a few of the extreme eigenpairs or those contained in a given interval in the spectrum of a standard or generalized symmetric eigenvalue problem, and (c) parallel methods for computing a few of the extreme singular triplets. Part IV focuses on the development of parallel algorithms for matrix functions and special characteristics such as the matrix pseudospectrum and the determinant. The book also reviews the theoretical and practical background necessary when designing these algorithms and includes an extensive bibliography that will be useful to researchers and students alike. The book brings together many existing algorithms for the fundamental matrix computations that have a proven track record of efficient implementation in terms of data locality and data transfer on state-of-the-art systems, as well as several algorithms that are presented for the first time, focusing on the opportunities for parallelism and algorithm robustness.

Designing the Mobile User Experience (Hardcover): B. Ballard Designing the Mobile User Experience (Hardcover)
B. Ballard
R1,792 Discovery Miles 17 920 Ships in 18 - 22 working days

Gain the knowledge and tools to deliver compelling mobile phone applications.

Mobile and wireless application design is complex and challenging. Selecting an application technology and designing a mobile application require an understanding of the benefits, costs, context, and restrictions of the development company, end user, target device, and industry structure.

"Designing the Mobile User Experience" provides the experienced product development professional with an understanding of the users, technologies, devices, design principles, techniques and industry players unique to the mobile and wireless space. Barbara Ballard describes the different components affecting the user experience and principles applicable to the mobile environment, enabling the reader to choose effective technologies, platforms, and devices, plan appropriate application features, apply pervasive design patterns, and choose and apply appropriate research techniques.

"Designing the Mobile User Experience: "

Provides a comprehensive guide to the mobile user experience, offering guidance to help make appropriate product development and design decisions. Gives product development professionals the tools necessary to understand development in the mobile environment. Clarifies the components affecting the user experience and principles uniquely applicable to the mobile application field. Explores industry structure and power dynamics, providing insight into how mobile technologies and platforms become available on current and future phones. Provides user interface design patterns, design resources, and user research methods for mobile user interface design. Illustrates concepts with example photographs, explanatory tables and charts, and an example application.

"Designing the Mobile User Experience" is an invaluable resource for information architects, user experience planners and designers, interaction designers, human factors specialists, ergonomists, product marketing specialists, and brand managers. Managers and directors within organizations entering the mobile space, advanced students, partnership managers, software architects, solution architects, development managers, graphic designers, visual designers, and interface designers will also find this to be an excellent guide to the topic.

Align Client and Provider Perspectives - Best Practices in IT Outsourcing (Hardcover, 1st ed. 2018): Lionel Haas Align Client and Provider Perspectives - Best Practices in IT Outsourcing (Hardcover, 1st ed. 2018)
Lionel Haas
R2,002 R1,777 Discovery Miles 17 770 Save R225 (11%) Ships in 10 - 15 working days

This book develops a common understanding between the client and the provider in each of the four stages of strategic outsourcing. These stages range from discovery, where the parties envision their future collaboration; planning, where they lay the ground work for the contract and the project; building, where they effectively carry out the work; and lastly to running, where they orchestrate the relationship on a daily basis to ensure that the new, enlarged company achieves the results sought. In a simple yet direct style, it highlights the dos and don'ts the parties should bear in mind at each stage of the process and combines both the client's and the provider's perspectives by comparing their respective involvement at each stage of the process and considering, equally, their obligations in establishing a balanced relationship. The book is primarily intended for those in the private sector with experience of dealing with complex outsourcing situations and who are looking for the small or bigger differentiators that will support their decisions and actions. The target audiences include, on the client side: CCOs, CIOs, lawyers, procurement managers, outsourcing consultants and IT Service managers and, on the provider side: account managers, bid managers, outsourcing project managers, operation managers and service managers. However, it is also useful for anybody involved in outsourcing who is seeking to develop a global understanding of the main processes and roles upstream and downstream in the chain.

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