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Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works > General
Entrepreneur and Customer Service Guru Redman Folgate is
mysteriously found dead in his mountain retreat. Has been
journalist Rock Hardstuff is coincidentally on the scene and
decides to solve the murder to redeem his career. Rock must weave
his way through a myriad of bizarre characters before he can solve
the Who Dunnit with a How Dunnit and so much more. Who Killed
Customer Care? uses a comedy murder mystery allegory to explain the
secrets of Customer and Client Communication.
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