Planning a fabulous staycation in the UK? This stylish and inspiring book contains all the information campers need to make the most of the wonderful waterside locations throughout the UK and Ireland. Covering all kinds of camping (caravan, campsite and wild), the book starts by showing how to plan your trip, what gear to take and how to get stuck into all the fantastic water-based activities on offer, such as sailing, kayaking, angling, surfing and wild swimming. Tip boxes, top 10 features and gorgeous photos combine to give readers all the knowledge and inspiration they need to get out there, whether they're on their own, part of a family or with a group of friends. The main part of the guide is organised by region, but also searchable by activity. Each region has an overview, and within it the best sites to visit, with useful information (best times of year to go, activities on offer, facilities, cost), advice on most attractive pitches, contact details and photos. There is a huge variety of sites here, all with something unique to offer, and helpful maps plot each one clearly. With a Foreword by One Man and his Campervan's Martin Dorey, this is the essential guidebook for all campers, showing how it really is possible to pitch up in paradise. This 2nd edition is thoroughly updated throughout, featuring new campsites and photography.

The world-famous Grand Canyon is only one of Arizona's spectacular natural features. Arizona encompasses over 90 wilderness areas, more than 15 national parks and monuments, and the largest national forest in the country. Expansive mesas, high peaks, and snaking canyons create a dynamic landscape and reflect a rich geologic and human history. Backpacking Arizona is the only guide devoted to overnight trips in the state. You'll discover the maze of side canyons and hidden grottos in the Grand Canyon's untrammeled backcountry, historic pioneer trails on the Mogollon Rim, the little-traveled Blue Range, and the legendary Superstition Mountains in the Sonoran Desert.

The classic guide to Montana's gorgeous campgrounds, now completely updated and revised! Camping Montana details nearly 300 public campgrounds accessible by vehicle--from Kalispell to Miles City and everywhere in between. Outdoor enthusiasts are sure to find the perfect spot in which to kick back and enjoy the sights, smells, and sounds of Montana.

Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.
Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed.


eBook available with sample pages: 0203020863

With Rick Steves, Naples and the Amalfi Coast are yours to discover! This slim guide excerpted from Rick Steves Italy includes: *Rick's firsthand, up-to-date advice on the Amalfi Coast's best sights, restaurants, hotels, and more, plus tips to beat the crowds, skip the lines, and avoid tourist traps *Top sights and local experiences: See ancient art at Naples' Archaeological Museum or travel back in time at the Pompeii Forum. Relax on the beach in Positano, go for a cliffside stroll along the coast, or feast on pizza where the dish was first created *Helpful maps and self-guided walking tours to keep you on trackWith selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Naples & the Amalfi Coast is truly a tour guide in your pocket.Exploring beyond the Amalfi Coast? Pick up Rick Steves Italy for comprehensive coverage, detailed itineraries, and essential information for planning a countrywide trip.

This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.

The Best in Tent Camping: New England is a guidebook for tent campers who like quiet, scenic, and serene campsites. It's the perfect resource if you blanch at the thought of pitching a tent on a concrete slab, trying to sleep through the blare of another camper's boombox, or waking to find your tent surrounded by a convoy of RVs. Painstakingly selected from hundreds of campgrounds, this book guides you to the quietest, most beautiful, most secure, and best-managed campgrounds in Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island. Each campground profile provides essential details on facilities, reservations, fees, and restrictions, as well as an accurate, easy-to-read map making the campground a snap to locate. Rich with history, natural beauty, and environmental diversity, New England offers campers a new experience at every turn. From the tidal marsh of Long Island Sound, to Vermont's world-famous forests, to the rocky shores of Maine, New England camping has never been better.

Nothing is more rewarding than taking the family on a camping trip, spending quality time together and enjoying the wonders of mother nature. This handy guide will assist you in choosing your destination, be it a star-rated beach resort or a remote bush camp. Sites are listed by province, with colour-coding for easy reference. Each entry contains a brief description of the site, the type of resort, the price range, and symbols showing the facilities available, as well as the tourism grading council rating, where applicable. Full contact details and GPS co-ordinates are supplied. Quickfinder listing over 600 caravan and camping sites; Icons indicating price range, facilities and amenities; Toll road and distance information; Detailed provincial and area maps; Useful camping checklist and emergency numbers.

Discover a place where the rugged and the cosmopolitan blend seamlessly. Inside Moon Victoria & Vancouver Island you'll find: * Flexible, strategic itineraries, from a long weekend camping with the family to two weeks exploring the best of Vancouver Island * Unique outdoor experiences: Hike along the rocky coast, stand-up paddleboard through protected fjords, and experience the thrill of hooking a giant salmon * The best local flavor: Feast on seafood fresh from the ocean in downtown Victoria and admire the city's timeless architecture. Wander the colorful Butchart Gardens or learn about the region's natural history at the Royal BC Museum * Honest advice on when to go, where to stay, and how to get around from expert writer Andrew Hempstead * Full-color photos and detailed maps throughout * Thorough background on the culture and history, wildlife, and geography Find your adventure with Moon Victoria & Vancouver Island. Hitting the road? Check out Moon U.S. & Canadian Rocky Mountains Road Trip. Craving more of Canada's wilderness? Try Moon Canadian Rockies. About Moon Travel Guides: Moon was founded in 1973 to empower independent, active, and conscious travel. We prioritize local businesses, outdoor recreation, and traveling strategically and sustainably. Moon Travel Guides are written by local, expert authors with great stories to tell-and they can't wait to share their favorite places with you. For more inspiration, follow @moonguides on social media.

Afternoon tea is more than a meal--it's a moment, an aesthetic, a pose. Afternoon Tea Is the New Happy Hour features more than 75 recipes to make your tea time memorable. Inside you'll find easy-to-follow recipes to create tea sandwiches, scones, breads, cakes, dips, and, of course--tea. Whether you're throwing a vintage tea party or looking for high tea food ideas, there's something for everyone. Bestselling author Gail Greco also shares cooking and serving tea tips, tea etiquette, insight on the differences between using tea bags, a tea kettle, and loose leaves, and the lingo used by tea connoisseurs. Gail includes her own food photography which showcases the happy hour crowd pleasers. In this cookbook, you'll find: Plenty of tea time favorites, like Apple Hibiscus Tea, Tea Toddy One-Shot, Alice's Sorbet Float Tea, and Basic Barista Tea Latte with Rooibos. For appetizers Gail shares Cheddar Ranch Crab Dip, Spicey Baked Artichoke Bruschetta, Pizza Cupcakes, and Mini Soft Baked Pretzels. If you're craving sandwiches, you'll find Pimento Pita Pocket Poufs and Food Truck Zone Shrimp/Corn ' Wiches. And to keep everyone excited, you'll find Tea-Thyme Ginger Bars, Glazed Lemon Loaf Cake, Teasicles, Potato Chip Walnut Tartlets, and Puddle-of-Chocolate and Chai Pots de Creme. There's something for everyone! This beautiful cookbook will provide you with the high tea food ideas you can't find anywhere else. Afternoon Tea Is the New Happy Hour is a wildly creative mix of vintage and modern. Pinkies up, it's tea time!

Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality marketers are encouraged to build a customer base by constantly improving the customer's experiences at the point of sale. Hospitality Marketing aims to help you direct your decisions concerning marketing strategies towards what happens to and for the customers.

This fully updated and revised guide to over 450 public campgrounds in Southern California is perfect for tent and RV campers alike. Within each campground listing is vital information on location, road conditions, fees, reservations, available facilities, and recreational activities. The listings are organized by geographic area, and thorough site maps will simplify the search for the perfect campground. Southern California offers a surprising array of quiet, out-of-the-way parks replete with lakes, rivers, rugged hills, and even rocky cliffs. Camping Southern California provides useful tips on camping etiquette and enjoying-or avoiding-the region's diverse and abundant wildlife. Look inside for: * Campground locations * Facilities and hookups * Fees and reservations * GPS coordinates for each campground * Recreational activities * What equipment and clothing to bring

From the Allegheny Highlands to the Feudin' Country of the Hatfields and McCoys, camping in West Virginia has never been better. Best Tent Camping: West Virginia, now in its third edition, is a guidebook for tent campers who like quiet, scenic, and serene campsites. It's the perfect resource if you blanch at the thought of pitching a tent on a concrete slab, trying to sleep through the blare of another camper's boombox, or waking up to find your tent surrounded by a convoy of RVs. In Best Tent Camping: West Virginia, outdoor adventurer Johnny Molloy guides readers to the quietest, most beautiful, most secure, and best-managed campgrounds in the Mountain State. Painstakingly selected from hundreds of campgrounds, each campsite is rated for beauty, noise, privacy, security, spaciousness, and cleanliness. Each campground profile gives unbiased and thorough evaluations, taking the guess work out of finding the perfect site.

Based on the UK accommodation website Cool Places, this guide features the very best places to stay in Britain with your dog - everything from boutique hotels and cosy gastropubs to seaside B&Bs, country cottages and the latest glamping sites. Compiled by Rough Guides founder Martin Dunford and the Cool Places team of regional experts, each featured place has an incisive first-hand review and all the information you need; uniquely also includes all the best dog-friendly stuff to do nearby: local pubs, great walks, fun activities. It's also illustrated with hundreds of colour pictures that not only showcase the best of the British countryside and its accommodation, but the best of Britain's dogs too! So whether you're after a country cottage, a luxury hotel or just a cosy pub with rooms, put yourself in the trusted hands of Cool Places and find your perfect UK dog-friendly place to stay.

Best Tent Camping: Virginia by Randy Porter takes outdoor enthusiasts to the most beautiful, yet lesser known, of the state's campsites, guaranteeing a peaceful retreat. Each entry provides the latest maps of the grounds and alerts readers to the best sites within the facility to ensure a rewarding and relaxing visit. Campsite ratings for beauty, privacy, spaciousness, quietness, security, and cleanliness help campers pick the perfect campground for any trip. In addition, each site entry has complete contact and registration information, operating hours, and a list of restrictions. Directions to the site come complete with GPS coordinates to put travelers right at the main gate. For beginning adventurers and seasoned veterans alike, Best Tent Camping: Virginia makes any trip more gratifying and is the key to enjoying the great natural beauty of the Virginia landscape.

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment

Key features of this essential text:

· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook

· updated in the light of recent developments such as global distribution systems and the internet

· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment

· additional extended, practical exercise material.

Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:

· Procedural aspects

· Dealing with people

· Increasing yield

· Management aspects

Front Office is ideal for GNVQ

BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Table of Contents

Introduction; Procedural aspects - Advance bookings; Check-in and related issues; Guest accounting; Dealing with people - Security - Hospitality; Social skills; Increasing Yield - sales; Marketing aspects; Yield management; Groups; management aspects - Tariffs, Control; Staffing; Equipment; Index.

Beyond the bright lights of one of the city's fastest growing metropolitan areas is some of the most rugged, beautiful, and remote country around. Popular destinations such as Red Rock Canyon, Valley of Fire, Death Valley, and Mt. Charles are covered, plus lesser-known areas such as Anniversary Narrows, Arrow Canyon, Bowl of Fire, and the Wee Thump Joshua Tree Wilderness. Each trip showcases the diversity of this region, from the geological wonders and rare life forms surviving in Mojave National Preserve to ancient petroglyphs. The hikes range from easy strolls to challenging treks and include distance, time, elevation change, difficulty, and trail-use notes. A custom map accompanies every description, and GPS waypoints are given for key locations.

Hotels continue to appeal to the imagination. The sector re-invents itself time and time again and sets the limits for the ultimate overnight stay. But which hotels offer you a once in a lifetime experience? This book lists the ultimate top 150 hotels, compiled by travel and lifestyle journalist Debbie Pappyn. All hotels guarantee a unique experience: a unique view or location, the incredible luxury or inimitable charm, the sophisticated design, the service or simply manta rays and sea turtles swimming under your bed... Debbie Pappyn visited more than 1000 hotels. She draws from her own experience, adds her ultimate wish list and gives you the reason why you have to stay there. This is the ultimate 'bucket list hotel guide' and the sequel to the successful 150 Bars You Need to Visit before You Die, ISBN 9789401449120, and 150 Restaurants You Need to Visit Before You Die, ISBN 9789401454421.

Descriptions for nearly 500 routes, selected from the more than 5,000 established climbs in the Southern California area.

Best Easy Day Hikes Hawaii: Kauai includes detailed maps and concise descriptions for nineteen easy-to-follow hikes on the Garden Island of Kauai. These easy hikes will please all skill levels, from children to mountaineers. Discover a stunning landscape of deep valleys dripping with mist, pools fed by waterfalls, and views of some of the world's most beautiful canyons and shorelines. Look inside for: * Twenty-minute strolls to four-hour adventures * Hikes for everyone, including families * Mile-by-mile directions and clear trail maps * Hawaiian language essentials * GPS coordinates

Go beyond the ordinary with this remarkable travelogue, guidebook, and coffee table keepsake filled with spectacular color photography that showcases Iceland's stunning beauty and hidden gems, from its fjords and highlands to the Western Islands and the capital Reykjavik-the first entry in the Hedonist's Guide travel series. Combining essential insider details, cultural information, must-see attractions, and detailed maps with glorious custom photography, Stunning Iceland is the ultimate handbook for modern nomads, including both savvy travelers and novice tourists. Designed for twenty-first century globetrotters, Stunning Iceland features stylish graphics and an elegant visual design, as well as a breakdown of must-visit places, thematic double-page photographic spreads to help you discover and understand the city, and walking routes to explore each district away from the crowds. Whether you prefer a more traditional visit or want to chart your own unique course, this user-friendly handbook includes everything you need-and more: Discover the charm of a luxury ecolodge surrounded by nature Meet the surfers of the Arctic Taste the new Nordic gastronomy Follow in the footsteps of the heroes of the Icelandic sagas Meet the polar fox and the blue whale Bathe in the natural hot springs Admire the Icelandic flora Learn about the battle between the tectonic plates beneath Iceland and its active volcanoes Experience Reykjavik, the nation's beating heart Stunning Iceland offers inspiration and insight for armchair travelers and dreamers alike. Best of all, the gorgeous photography transforms the book into a keepsake that will transport you back to your favorite places and sights long after returning home. Experience Iceland as never before with the Hedonist's Guide!