Colorado's Rocky Mountain National Park welcomes more than 4 million visitors every year, but this jewel of America's parks has seen more than its fair share of deaths among its tourists. More than 70 people have perished attempting to climb Longs Peak, the park's tallest mountain-some of whom vanished into the wilderness, never to be found. Thousand-foot falls from high rock ledges, hypothermia, avalanches that bury climbers, lightning strikes, a historic flood, and even plane crashes are among the ways that park visitors have met a bad end. Author Randi Minetor also provides tips for staying alive and safe in the Rocky Mountains.

Inside you'll find: - Easy itineraries for one to three days in Grand Canyon National Park, from a morning bike ride along the South Rim, to a day hike in the inner canyon, to a full weekend exploring the park - The top hikes in Grand Canyon: Whether you're looking to stretch your legs for a couple hours or challenge yourself to an epic trek, you'll find trailheads, detailed trail descriptions, individual maps, mileage, and elevation gains - Can't-miss experiences: Make it the perfect getaway for you with the best views, scenic drives, picnic spots, and more. Trek into Havasu Canyon to see stunning waterfalls or drive to viewpoints along Hermit Road. Go on a rafting adventure on the Colorado River and spot wildlife like elk and bighorn sheep - Stunning full-color photos and maps throughout, plus a full-color foldout map - Essential planning tips: Find out when to go, where to stay, and what to pack, plus up-to-date information on entrance fees, reservations, and safety advice - Helpful resources on Covid-19 and visiting the Grand Canyon - Know-how from Arizona local and Grand Canyon expert Tim Hull Make the most of your adventure with Moon Best of Grand Canyon. Visiting more of North America's incredible national parks? Try Moon USA National Parks.

The Best in Tent Camping: New England is a guidebook for tent campers who like quiet, scenic, and serene campsites. It's the perfect resource if you blanch at the thought of pitching a tent on a concrete slab, trying to sleep through the blare of another camper's boombox, or waking to find your tent surrounded by a convoy of RVs. Painstakingly selected from hundreds of campgrounds, this book guides you to the quietest, most beautiful, most secure, and best-managed campgrounds in Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island. Each campground profile provides essential details on facilities, reservations, fees, and restrictions, as well as an accurate, easy-to-read map making the campground a snap to locate. Rich with history, natural beauty, and environmental diversity, New England offers campers a new experience at every turn. From the tidal marsh of Long Island Sound, to Vermont's world-famous forests, to the rocky shores of Maine, New England camping has never been better.

Perfect Camping for You in Michigan! The Great Lakes State provides a spectacular backdrop for some of the most scenic campgrounds in the country. But do you know which campgrounds offer the most privacy? Which are the best for first-time campers? Matt Forster traversed the entire state-from the grassy dunes overlooking Lake Michigan to a quiet lake that serves as a portal to the Sylvania Wilderness-and compiled the most up-to-date research to steer you to the perfect spot! Best Tent Camping: Michigan presents 50 national park, state park, national forest, and state forest campgrounds, organized into five distinct regions. Selections are based on location, topography, size, and overall appeal, and every site is rated for beauty, privacy, spaciousness, safety and security, and cleanliness-so you'll always know what to expect. The new full-color edition of this proven guidebook provides everything you need to know, with detailed maps of each campground and key information such as fees, restrictions, dates of operation, and facilities, as well as driving directions and GPS coordinates. Whether you seek a quiet campground near a fish-filled stream or a family campground with all the amenities, grab Best Tent Camping: Michigan. It's an escape for all who wish to find those special locales that recharge the mind, body, and spirit. This guide is a keeper.

Go beyond the ordinary with this remarkable travelogue and guidebook filled with spectacular color photography that showcases Venice's magical beauty and hidden gems, from the Piazzo San Marco to the island of Giudecca, the banks of the Grand Canal to the Arsenal district-the second entry in the Hedonist's Guide travel series. Combining essential insider details, cultural information, must-see attractions, and detailed maps with glorious custom photography, Magical Venice is the ultimate handbook for modern nomads, including both savvy travelers and novice tourists. Designed for twenty-first century globetrotters, Magical Venice features stylish graphics and an elegant visual design, as well as a breakdown of must-visit places, thematic double-page photographic spreads to help you discover and understand the city, and walking routes to explore each district away from the crowds. Every fascinating detail of Venice is revealed, from the splendor of its palaces, the beauty of its piazzettas, the romanticism of its bridges and canals, the delights of its gastronomy, the charm of its sestieri-the districts that make up the city of the Doges-and the wealth of its museums and its arts and crafts. Whether you prefer a more traditional visit or want to chart your own unique course, this user-friendly reference and coffee table book includes everything you need-and more: Discover the spirit of Venice as seen through the eyes of Philippe Starck Visit Carlo Scarpa's Olivetti showroom, Piazza San Marco Taste cicchetti in the city's bacari Drink a bellini at Harry's Bar Admire the gems of modern art in the baroque palace of Ca 'Pesaro Visit the latest contemporary constructions on the island of La Giudecca Learn about the phenomenon of aqua alta Take a walk in the hidden gardens of Venice Magical Venice offers inspiration and insight for armchair travelers and dreamers alike. Best of all, the gorgeous photography transforms the book into a keepsake that will transport you back to your favorite places and sights long after returning home. Experience Venice as never before with the Hedonist's Guide!

Afternoon tea is more than a meal--it's a moment, an aesthetic, a pose. Afternoon Tea Is the New Happy Hour features more than 75 recipes to make your tea time memorable. Inside you'll find easy-to-follow recipes to create tea sandwiches, scones, breads, cakes, dips, and, of course--tea. Whether you're throwing a vintage tea party or looking for high tea food ideas, there's something for everyone. Bestselling author Gail Greco also shares cooking and serving tea tips, tea etiquette, insight on the differences between using tea bags, a tea kettle, and loose leaves, and the lingo used by tea connoisseurs. Gail includes her own food photography which showcases the happy hour crowd pleasers. In this cookbook, you'll find: Plenty of tea time favorites, like Apple Hibiscus Tea, Tea Toddy One-Shot, Alice's Sorbet Float Tea, and Basic Barista Tea Latte with Rooibos. For appetizers Gail shares Cheddar Ranch Crab Dip, Spicey Baked Artichoke Bruschetta, Pizza Cupcakes, and Mini Soft Baked Pretzels. If you're craving sandwiches, you'll find Pimento Pita Pocket Poufs and Food Truck Zone Shrimp/Corn ' Wiches. And to keep everyone excited, you'll find Tea-Thyme Ginger Bars, Glazed Lemon Loaf Cake, Teasicles, Potato Chip Walnut Tartlets, and Puddle-of-Chocolate and Chai Pots de Creme. There's something for everyone! This beautiful cookbook will provide you with the high tea food ideas you can't find anywhere else. Afternoon Tea Is the New Happy Hour is a wildly creative mix of vintage and modern. Pinkies up, it's tea time!

Perfect Camping for You in New Mexico! The Land of Enchantment provides a spectacular backdrop for some of the most scenic campgrounds in the country. But do you know which campgrounds offer the most privacy? Which are the best for first-time campers? Amaris Feland Ketcham traversed the entire state-from the rugged beauty of the Sangre de Cristo Mountains to the arid and peaceful Chihuahuan Desert-and compiled the most up-to-date research to steer you to the perfect spot! Best Tent Camping: New Mexico presents 50 national park, state park, national forest, and state recreation area campgrounds, organized into three distinct regions. Selections are based on location, topography, size, and overall appeal, and every site is rated for beauty, privacy, spaciousness, safety and security, and cleanliness-so you'll always know what to expect. The new full-color edition of this proven guidebook provides everything you need to know, with detailed maps of each campground and key information such as fees, restrictions, dates of operation, and facilities, as well as driving directions and GPS coordinates. Whether you seek a quiet campground near a fish-filled stream or a family campground with all the amenities, grab Best Tent Camping: New Mexico. It's an escape for all who wish to find those special locales that recharge the mind, body, and spirit. This guide is a keeper.

Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.
Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed.

With Rick Steves, the Scottish Highlands are yours to discover! This slim guide excerpted from Rick Steves Scotland includes: - Rick's firsthand, up-to-date advice on the Highlands' best sights, restaurants, hotels, and more, plus tips for how to beat the crowds, skip the lines, and avoid tourist traps - Top sights and local experiences: Follow the Speyside Whisky Trail, cut through the Cairngorms, and kayak across Loch Lomond. Hike the craggy landscapes, hop a ferry to the Isle of Skye, or watched kilted athletes test their strength in the Highland Games - Helpful maps and self-guided walking tours to keep you on track - Full coverage of Oban & the Inner Hebrides, Glencoe & Fort William, Inverness & Loch Ness, the Isle of Skye, and more With selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Scottish Highlands is truly a tour guide in your pocket. Exploring beyond the Highlands? Pick up Rick Steves Scotland for comprehensive coverage, detailed itineraries, and essential information for planning a countrywide trip.

Best Tent Camping: Florida will guide you to the quietest, most beautiful, most secure, and best managed campgrounds in Florida. Painstakingly selected from more than 1,000 campgrounds in the forest, in the swamps, and on the coast, each campsite is rated for beauty, noise, privacy, security, spaciousness, and cleanliness. Each campground profile provides essential details on facilities, reservations, fees, and restrictions, as well as an accurate, easy-to-read map, making the campground easily accessible. Well-traveled outdoors writer Johnny Molloy has used his wealth of experience and scoured the entirety of Florida for this updated edition -- choosing only the most pristine campgrounds that include great locales for tent campers and feature fun outdoors activities nearby, most as close as your tent door. Whether you are a native Floridian in search of new territory or an out-of-state vacationer, Best Tent Camping unlocks the secrets to finding and enjoying the best tent-camping experiences in Florida.

From the earliest resthouses serving travelers on the Overland Route between Britain and Bombay to the grand Edwardian palaces on the Nile that made Egypt the exotic alternative to wintering on the Riviera, the hotels of Alexandria, Cairo, Luxor, and Aswan were always about far more than just bed and board. As bridgeheads for African exploration, neutral territories for conducting diplomacy, headquarters for armies, providers of home comforts for writers, painters, scholars, and archaeologists in the field, and social hubs for an international elite, more of importance happened in Egypt's hotels than in any other setting. It was through the hotels that visitors from the west-the earliest adventurers, then the travelers and, finally, the tourists-experienced the Orient. This book tells the stories of Egypt's historic hotels (including the Cecil, Shepheard's, the Mena House, Gezira Palace, Semiramis, Winter Palace, and Cataract) and some of the people who stayed in them, from Amelia Edwards, Lucie Duff Gordon and Florence Nightingale to Agatha Christie, Conan Doyle, Winston Churchill, and TE Lawrence.

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment

Key features of this essential text:

· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook

· updated in the light of recent developments such as global distribution systems and the internet

· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment

· additional extended, practical exercise material.

Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:

· Procedural aspects

· Dealing with people

· Increasing yield

· Management aspects

Front Office is ideal for GNVQ

BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Table of Contents

Introduction; Procedural aspects - Advance bookings; Check-in and related issues; Guest accounting; Dealing with people - Security - Hospitality; Social skills; Increasing Yield - sales; Marketing aspects; Yield management; Groups; management aspects - Tariffs, Control; Staffing; Equipment; Index.

Uniquely combining the joys of camping with the delights of walking with your dog, within the pages of this book can be found a variety of campsites, all of which welcome dogs, with some providing special facilities for your canine companion. All of the campsites are located very close to footpaths and walking trails, and, in addition to identifying the distinctive characteristics of the area, there are detailed instructions for two walks of varying lengths from each campsite, providing the opportunity to explore the area in the immediate vicinity of the campsite, and appreciate the diverse environments to be found in Britain. So, if you like camping and love taking along your dog, but aren't sure where to go, this book will help you find the perfect location for a weekend jaunt; the facilities you need to explore a region - or even to tour Great Britain!

Entrepreneurship is the engine that drives any successful industry or economy. In the rapidly evolving hospitality, tourism and leisure sector worldwide this is particularly true. This new text is designed to develop a greater understanding of the process and context for entrepreneurship as well as to provide key concepts which will enable the reader to become more entrepreneurial themselves. The text unites appropriate theory with copious real world examples giving the student, manager or trainer a powerful framework for understanding every aspect of this vital business function. Rigorously developed by authors with wide teaching and industry experience it contains: *Clear learning objectives and teaching structure *Up-to-date cases throughout *The widest possible coverage of the latest research and literature *A clear focus on the dynamic hospitality, tourism and leisure sector. Entrepreneurship in the Hospitality, Tourism and Leisure Industries is an essential teaching tool and reference on all serious academic and professional courses and gives a uniquely powerful overview of the subject for students and trainees.

From strolling the National Mall to hobnobbing at happy hour, get to know the nation's capital with Moon Washington DC. *Navigate the Neighbourhoods: Follow one of our guided neighbourhood walks through the National Mall, Dupont Circle, U Street, and more *Explore the City: Snap the perfect photo of the Washington Monument, stand where MLK delivered his "I Have a Dream" speech, and visit the Tomb of the Unknown Soldier in Arlington National Cemetery. Walk the halls of Frederick Douglass's home, journey through the incredible Smithsonian museums, or tour the U.S. Capitol from dome to crypt. Paddleboat along the Potomac during cherry blossom season and shop the boutiques in Georgetown *Get a Taste of DC: Chow down on a late-night half-smoke at Ben's Chili Bowl or grab brunch and a new book from Busboys and Poets. Dig into diverse, authentic fare from Ethiopia, Afghanistan, the Philippines, and more, savour Michelin-starred seafood at a waterfront restaurant, or order up a Chesapeake crab cake at a neighbourhood joint *Bars and Nightlife: Watch a groundbreaking performance at the Woolly Mammoth Theatre Company, catch a live band at the 9:30 Club, or dance to a DJ set at the Black Cat. Sip scotch where former presidents once did, try a five-course cocktail tasting menu, or kick back with a beer and chips at a quintessential DC dive bar * Local Advice: DC journalist Samantha Sault shares her love of the nation's capital *Strategic, Flexible Itineraries including the three-day best of DC, four days with kids, and day trips to Alexandria, Annapolis and Easton, and Shenandoah National Park *Tips for Travelers including where to stay and how to navigate the Metro, plus advice for international visitors, LGBTQ+ travellers, seniors, travellers with disabilities, and families *Maps and Tools like background information on the history and culture of DC, full-colour photos, colour-coded neighbourhood maps, and an easy-to-read foldout map to use on the go With Moon Washington DC's practical tips and local insight, you can experience the best of the city. Expanding your trip? Check out Moon Virginia & Maryland. Visiting more of America's cities? Try Moon Boston or Moon New York City.

With Rick Steves, central Italy is yours to discover! This slim guide excerpted from Rick Steves Italy includes: *Rick's firsthand, up-to-date advice on the best sights, restaurants, hotels, and more in central Italy's hill towns, plus tips to beat the crowds, skip the lines, and avoid tourist traps *Top sights and local experiences: Uncover Etruscan history in the beautifully preserved town of Voltera or relax while wine tasting in Montepulciano. Take a romantic stroll along Orvieto's ramparts, peruse medieval towers in San Gimignano, and indulge in delicious pici in Siena *Helpful maps and self-guided walking tours to keep you on trackWith selective coverage and Rick's trusted insight into the best things to do and see, Rick Steves Snapshot Hill Towns of Central Italy is truly a tour guide in your pocket.Expanding your trip? Pick up Rick Steves Italy for comprehensive coverage, detailed itineraries, and essential information for planning a countrywide trip.

Perfect Camping for You in Ohio! The Buckeye State provides a spectacular backdrop for some of the most scenic campgrounds in the country. But do you know which campgrounds offer the most privacy? Which are the best for first-time campers? Robert Loewendick traversed the entire state-from Lake Erie and its fantastic fishing to the rich Native American culture of southwestern Ohio-and compiled the most up-to-date research to steer you to the perfect spot! Best Tent Camping: Ohio presents 50 private, state park, and state forest campgrounds, organized into six distinct regions. Selections are based on location, topography, size, and overall appeal, and every site is rated for beauty, privacy, spaciousness, safety and security, and cleanliness-so you'll always know what to expect. The updated full-color edition of this proven guidebook provides everything you need to know, with detailed maps of each campground and key information such as fees, restrictions, dates of operation, and facilities, as well as driving directions and GPS coordinates. Whether you seek a quiet campground near a fish-filled stream or a family campground with all the amenities, grab Best Tent Camping: Ohio. It's an escape for all who wish to find those special locales that recharge the mind, body, and spirit. This guide is a keeper.

: Best Tent Camping: Florida will guide you to the quietest, most beautiful, most secure, and best managed campgrounds in Florida. Painstakingly selected from more than 1,000 campgrounds in the forest, in the swamps, and on the coast, each campsite is rated for beauty, noise, privacy, security, spaciousness, and cleanliness. Each campground profile provides essential details on facilities, reservations, fees, and restrictions, as well as an accurate, easy-to-read map, making the campground easily accessible. Well-traveled outdoors writer Johnny Molloy has used his wealth of experience and scoured the entirety of Florida for this updated edition -- choosing only the most pristine campgrounds that include great locales for tent campers and feature fun outdoors activities nearby, most as close as your tent door. Whether you are a native Floridian in search of new territory or an out-of-state vacationer, Best Tent Camping unlocks the secrets to finding and enjoying the best tent-camping experiences in Florida.

The hospitality sector is one of the largest growing industries in the world. This is reflected in the growing number of academic courses available on the subject. The key element of hospitality management is interaction between the people who work in the industry and the environment in which they work.

Yvonne Guerrier has compiled a state-of-the-art textbook which considers the core elements of organizational behaviour in the hospitality industry with an international perspective. By its very nature, hospitality management is becoming an international topic and as such needs to be studied in this context. The book draws on the available case studies and experiences from around the world in order to develop an understanding of working and living with people from different cultures.

Organizational Behaviour in Hotels and Restaurants will enable you to find the answers to such questions as:
"Why is it a pleasure to work in some organizations and torture to work in others?
"Why is it sometimes difficult to motivate people to work hard?"
"How can one person persuade people to work together as a team?"
What is the best way of designing an organization structure?"
"How can I persuade my boss to listen to my ideas?"

Students studying hospitality management, hotel management or hotel and catering management at degree level will find this book an invaluable guide to the subject. Students studying for degrees in tourism management, leisure management and retail management will also find much in this book which is of relevance and interest to them.

Perfect Camping for You in Tennessee, North Carolina, South Carolina, and Georgia The Southern Appalachian and Smoky Mountains provide spectacular backdrops for some of the most scenic campgrounds in the country. But do you know which campgrounds offer the most privacy? Which are the best for first-time campers? Johnny Molloy has traversed the entire region-tree-topped mountains, clear streams, and lush woodlands of East Tennessee, western North Carolina, northern Georgia, and western South Carolina-and compiled the most up-to-date research to steer you to the ideal spot! Best Tent Camping: Southern Appalachian and Smoky Mountains presents 50 of the region's best campgrounds, organized by state. Selections are based on location, topography, size, and overall appeal, and every site is rated for beauty, privacy, spaciousness, safety and security, and cleanliness-so you'll always know what to expect. The new full-color edition of this proven guidebook provides everything you need to know, with detailed maps of each campground and key information such as fees, restrictions, dates of operation, and facilities, as well as driving directions and GPS coordinates. Whether you seek a quiet campground near a remote highland stream or a family campground with all the amenities, grab Best Tent Camping: Southern Appalachian and Smoky Mountains. It's an escape for all who wish to find those special locales that recharge the mind, body, and spirit. This guide is a keeper.

After forming an intense bond with Natasha, a wolf cub she raised as part of her undergraduate research, Renee Askins was inspired to found the Wolf Fund. As head of this grassroots organization, she made it her goal to restore wolves to Yellowstone National Park, where they had been eradicated by man over seventy years before. Here, Askins" "recounts her courageous fifteen-year campaign, wrangling along the way with Western ranchers and their political allies in Washington, enduring death threats, and surviving the anguish of illegal wolf slayings to ensure that her dream of restoring Yellowstone's ecological balance would one day be realized. Told in powerful, first-person narrative, Shadow Mountain" "is the awe-inspiring story of her mission and her impassioned meditation on our connection to the wild.