A practical 'how to' book for managers and employee representatives. The book identifies a range of skills and techniques and uses 16 short case studies to illustrate the points made based on the author's 30 year experience of employment relations. It gives a step-by-step guide to a negotiation using traditional collective bargaining. Areas covered include preparation for the negotiation, questioning techniques, dealing with aggression, how to identify and respond to 'dirty tricks' used by negotiators, how to negotiate when faced with a collective dispute, and a review of new methods of Alternative Dispute Resolution (ADR). In addition, an appendix contains a simple self-assessment tool for negotiators.

In 1938, the Congress of Industrial Organizations (CIO) sent communist union organizer Arthur "Slim" Evans to the smelter city of Trail, British Columbia, to establish Local 480 of the International Union of Mine, Mill and Smelter Workers. Six years later the local was recognized as the legal representative of more than 5,000 workers at a smelter owned by the powerful Consolidated Mining and Smelting Company of Canada. But the union's fight for survival had only just begun. Smelter Wars unfolds that historic struggle, offering glimpses into the political, social, and cultural life of the semi-rural, single-industry community. Hindered by economic depression, two World Wars, and Cold War intolerance, Local 480 faced fierce corporate, media, and religious opposition at home. Ron Verzuh draws upon archival and periodical sources, including the mainstream and labour press, secret police records, and oral histories, to explore the CIO's complicated legacy in Trail as it battled a wide range of antagonists: a powerful employer, a company union, local conservative citizens, and Cooperative Commonwealth Federation (CCF) leadership. More than the history of a union, Smelter Wars is a cultural study of a community shaped by the dominance of a world-leading industrial juggernaut set on keeping the union drive at bay.

Today, 95 percent of all labor contracts in the United States provide for arbitration. Indispensable to sound contract management, arbitration orchestrates the resolution of disputes by a neutral third party. Since parties who reach the process of arbitration are no longer interested in compromise or mutual accommodation, arbitrators, unlike mediators, do not have to work out arguments or propose possible solutions. They simply hear evidence and make a decision based on the facts as presented - without being bound by rules of evidence or precedents. For both sides, the key to a successful outcome lies in their advocates' ability to present and document their case. Providing guidance for labor and management advocates, this resource guide contains a practical analysis of arbitration from the participant side with a view to avoiding the problems and pitfalls of the process. Written for those who do not deal with the intricacies of arbitration on a day-to-day basis yet have a responsibility to their company should such situations arise, it begins with the very basics of the arbitration concept, including discipline and discharge procedures. It then provides detailed guidelines for presenting an organization's position effectively, and it discusses important principles and practices every advocate should know. Additional topics include grievance procedure time limits; methods for researching and selecting the arbitrator; and recommendations regarding witness conduct. Practices of the actual arbitration such as objections, admissible evidence and credibility of evidence are also discussed. Extensive references to pertinent statutes and case law round out this informative guide.

Daring to Struggle, Daring to Win tells the fascinating true story of an individual radical organizer turned independent Chicago city council member, and her forty year struggle for justice in Chicago. Helen Shiller went from radical anti-war activist in Wisconsin, to a member of a collective of white allies of the Black Panther Party in Chicago, to an elected city council person who helped break the back of the racialized opposition to Harold Washington, Chicago's first Black mayor. Shiller participated, when few others did, in the historic fight against the gentrification of a unique economically and racially mixed Chicago community on the Northside. With insight into historic community organizing and political battles in Chicago from the 1970s through 2010, this book details numerous policy fights and conflicts in Chicago during this time, illuminating recurrent political themes and battles that remain relevant to this day. Daring to Struggle, Daring to Win is a compelling, insightful, must-read for all those struggling for a better world today.

The definitive 2,500-year history of sugar and its human costs, from its little-known origins as a luxury good in Asia to worldwide environmental devastation and the obesity pandemic. For most of history, humans did without refined sugar. After all, it serves no necessary purpose in our diets, and extracting it from plants takes hard work and ingenuity. Granulated sugar was first produced in India around the sixth century BC, yet for almost 2,500 years afterward sugar remained marginal in the diets of most people. Then, suddenly, it was everywhere. How did sugar find its way into almost all the food we eat, fostering illness and ecological crisis along the way? The World of Sugar begins with the earliest evidence of sugar production. Through the Middle Ages, traders brought small quantities of the precious white crystals to rajahs, emperors, and caliphs. But after sugar crossed the Mediterranean to Europe, where cane could not be cultivated, demand spawned a brutal quest for supply. European cravings were satisfied by enslaved labor; two-thirds of the 12.5 million Africans taken across the Atlantic were destined for sugar plantations. By the twentieth century, sugar was a major source of calories in diets across Europe and North America. Sugar transformed life on every continent, creating and destroying whole cultures through industrialization, labor migration, and changes in diet. Sugar made fortunes, corrupted governments, and shaped the policies of technocrats. And it provoked freedom cries that rang with world-changing consequences. In Ulbe Bosma’s definitive telling, to understand sugar’s past is to glimpse the origins of our own world of corn syrup and ethanol and begin to see the threat that a not-so-simple commodity poses to our bodies, our environment, and our communities.

While negotiation has long been recognised as an activity that affects world peace it has also become a central aspect of professional life. The last two decades have witnessed the emergence of negotiation and conflict resolution as an important area of research and as an area of intense importance in professional areas such as law, government and business. This authoritative and comprehensive collection presents outstanding research on negotiation and conflict resolution that views negotiation as a multi-party decision making process. Negotiation and conflict resolution are conceptualised as a decision making activity, where the individual perceptions of each party and the interactive dynamics of multiple parties are critical elements. This collection provides an invaluable selection of the most important writing of perhaps the most dominant view of negotiation and conflict resolution, and creates an intellectual history in the process.

The Yellow Vest (Gilets Jaunes) protests that started in November 2018 have rocked French political culture and led critics to denounce the movement as being a threat to democracy, or worse. Among other things the protestors were accused of being barbarians, philistines, racists, anti-Semites and reactionaries who would destroy both France and European civilization. In fact, this book argues that the protests must be understood as part of a wave of protests against the extension of the market into all areas of social life that have been taking place around the world since the 1980s. While the Yellow Vest protests embrace a range of actors that cut across the French political spectrum the agenda that rapidly emerged from the movement in the shape of the 'People's Directive' shows that it is a broadly progressive protest that has articulated radical ideas and practices with a view to transforming French political culture by means of direct democracy. The end goal is to be a new social order which is environmentally sustainable and built around principles of social justice. In this respect its ideas and actions are a challenge to mainstream French political culture.

In a dramatic change of role, the noted television and film star has written a vivid and incisive account of the House Committee on Un-American Activities' probe of the entertainment industry from 1938 to 1958. Formed to investigate alleged subversives, by the late fifties the committee had succeeded in ruining the careers and sometimes the lives of many of Hollywood and Broadway's top writers and performers. Quoting generously from transcripts of its hearings, Vaughn shows how the committee's primary purpose was punitive rather than legislative, and concludes that its most serious damage to American theatre and film is not easily documented: the loss of all the words never written or spoken because of the impact - and the fear - of the committee's misdeeds.

This book analyzes consumer organizing tactics and the decline of the Seattle labor movement in the 1920s, as a case study of the U.S. labor movement in the 1920s. The book examines the transformation of the movement after the famous Seattle General Strike of 1919 by showing that workers organized not only at the point of production, but through politicized consumption as well, employing boycotts, cooperatives, labor-owned businesses, and union label promotion. It pays special attention to the gender dynamics of labor's consumer campaigns, as trade union men sought to persuade their wives to "shop union," and to the racial dynamics of campaigns organized by white workers against Seattle's Japanese-American businesses.

Since it came into force on 31 January 1997 the Arbitration Act 1996 has generally been welcomed by users and practitioners in the construction industry. It has fulfilled expectations that it would provide a user-friendly and practical basis of resolving disputes arising from construction contracts in a fair, expeditious and economical way. In doing so it has generated a modest volume of case law that has demonstrated the excellence of the Act's provisions and its drafting.

Since the Fourth Edition of this book appeared in 1997 the Housing Grants, Construction and regeneration Act 1996 with its Scheme for Construction Contracts Regulations 1998 have come into force, as have the Civil Procedure Rules 1998, both of which affect the resolution of disputes arising from construction contracts. Case law has arisen from the Construction Act, and from the House of Lords judgment in the Beaufort Developments case, overturning the much-criticised judgment of the Court of Appeal in Crouch.

In this Fifth Edition of an established text the author deals with each stage of an arbitration, explaining in practical terms the procedures to be adopted in avoiding disputes and in dealing with them efficiently when they do arise. It features over 20 specimen arbitration documents and includes the full text of the Act. It also covers several important developments in case law affecting construction arbitrations, and refers to the introduction and case law arising from adjudication under the Housing Grants, Construction and Regeneration Act 1996.

Unlike Europe, where most public sector workers have long been included in collective bargaining agreements, the United States excluded public employees from such legislation until the 1960s and 70s. Since then, union membership in the U. S. has grown more rapidly among public workers than among workers in the private sector. This book provides up-to-date information on public sector collective bargaining in the United States today. The editors' seek to understand the real nature of PSB by examining eight states where the action is taking place -- California, Hawaii, Illinois, Michigan, New Jersey, New York, Pennsylvania, and Wisconsin. The chapters offer unique case studies of legal origins, developments, and challenges to collective bargaining; negotiations experience and outcomes; discussion of legislation; and emphasis of histoical development as well as current practice.

Unlike Europe, where most public sector workers have long been included in collective bargaining agreements, the United States excluded public employees from such legislation until the 1960s and 70s. Since then, union membership in the U. S. has grown more rapidly among public workers than among workers in the private sector. This book provides up-to-date information on public sector collective bargaining in the United States today. The editors' seek to understand the real nature of PSB by examining eight states where the action is taking place -- California, Hawaii, Illinois, Michigan, New Jersey, New York, Pennsylvania, and Wisconsin. The chapters offer unique case studies of legal origins, developments, and challenges to collective bargaining; negotiations experience and outcomes; discussion of legislation; and emphasis of histoical development as well as current practice.

In Abusive Supervision in Government Agencies, Caillier uses both quantitative and qualitative survey data, a mixed-method approach, to argue that certain organizational norms and subordinate factors either increase or decrease the presence of abusive supervision in agencies and that when employees experience abusive supervision, their well-being and work attitudes are adversely affected. In addition, a mixed-method approach is used to contend that problems concerning the abusive supervision process are pervasive in agencies. More specifically, many targets of abuse supervision fail to report the incident, and for those who do, agencies seldom do anything to stop abusive supervisors and the overwhelming majority of targets experience some form of retaliation for reporting the abuse. The author also uses qualitative data to argue that many agencies still do not have a robust workplace aggression policy. The author concludes by identifying future directions for research concerning abusive supervision.

International business exchanges between and with Asian countries have increased enormously over the last few years. As a natural consequence, this has brought about an increasing number of trade disputes that are being resolved through arbitration as an effective alternative to more expensive litigation. This volume offers a variety of perspectives on this important international dispute resolution practice in Asia. Essentially interdisciplinary in approach, it brings together specialists in law, international commercial arbitration and discourse analysis. The contributing authors include practitioners as well as academics. Together they explore the interrelations between discourses and practices in the field of arbitration in Asia. The work also investigates the extent to which the 'integrity' of arbitration principles, typical of international commercial arbitration practice, is maintained in various Asian contexts. The authors focus particularly on arbitration norms and practices as they are influenced by local juridical, cultural and linguistic factors. The book will be a valuable resource for academics and practitioners working in the areas of arbitration and dispute resolution, as well as researchers with an interest in language, communication and discourse analysis.

Arbitration, when properly conducted, is an inexpensive and speedy means of resolving disputes, but all too often it is misunderstood or abused. The author contends that arbitration can only work well if fully understood by all parties. This study begins with a general discussion of arbitration and the role of powers of the arbitrator. It then considers each stage in the course of an arbitration, from the claimant's decision to seek this means of resolving a dispute to the arbitrator's award, explaining clearly and concisely what is expected of the claimant, respondent and arbitrator. Comprehensive appendices include a series of specimen letters and documents illustrating typical cases, the Arbitration Acts and a flow chart of arbitration.

This book showcases the inequalities experienced between the Global North and the Global South by exploring the production and distribution model of goods and services worldwide through an analysis of why the structure, framework, and interconnectedness of global supply chains increases the persistence of worker rights' violations. The narrative explains the power relationships between multinational corporations, their subcontractors, governments, non-governmental organizations, labor unions, and workers. The text focuses primarily on competition between workers in the Global South and the Global North who are compelled to work in global supply chains for their survival and takes a macro-look at how global supply chains operate, how they are governed, who invests and why, and who wins and who loses. From the workers' perspective, the text highlights the millions of low-wage workers who suffer exploitation and abuse at the hands of greedy multi-national corporations who are able to distance themselves from any liability for workers' welfare through an institutional system created by national/state governments, trade agreements, and tax and investment strategies which protect property rights over workers' rights. The fragile plight of workers crescendos through examples of exploitation and abuse in the fishing, mining, apparel, electronic and manufacturing industries, focusing events of workplace disasters, and slave-like working conditions, then climaxes by providing strategies to help strengthen workers through legislative and policy initiatives, collective action, and social and public pressure.

Using data from the 2000 Census, this collection examines the major demographic and employment trends in the rural Midwestern states with special attention to the issues that state and local policy makers must address in the near future.

Using data from the 2000 Census, this collection examines the major demographic and employment trends in the rural Midwestern states with special attention to the issues that state and local policy makers must address in the near future.

The chapters in this anthology deal with many of these all-encompassing constraints and how the various participants seek to deal with them. Model agreements, negotiating levers, the balance of power between managers and government employees, contracting-out versus producing in-house, the impact of bargaining unit structure on productivity, the relationship of municipal budget making to collective bargaining, public employee union growth and organizing trends, and many other topics are dealt with in this volume. These issues are discussed in the context of several specific types of public employees such as: municipal protection employees, mass transit workers, health professionals in relation to government service, and, the armed forces and civilian federal employees.

First published in 1993, this title explores the underlying ideologies and decision-making procedures that codify the rules of the post-World War II liberal, now defunct Soviet socialist, mercantilist and South preferential trade regimes. Food Fights presents a rich case study and rigorous data analysis of organised agrictultural trade that uncovers similarities between these diverse economic systems and identifies the principle trends governing the new global economy.

In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry. Taking a rhetorical view of crisis events and utterances, this book is devoted to adding new insights to the discussion, and to describing a rhetorical approach to crisis communication. To help set the tone for that description, the opening chapter reviews a rhetorical perspective on organizational crisis. As such it raises questions and provokes issues more than it addresses and answers them definitively. The other chapters can be viewed as a series of experts participating in a panel discussion. The challenge to each of the authors is to add depth and breadth of understanding to the analysis of the rhetorical implications of a crisis, as well as to the strategies that can be used ethically and responsibly. Central to this analysis is the theoretic perspective that crisis response requires rhetorically tailored statements that satisfactorily address the narratives surrounding the crisis which are used by interested parties to define and judge it. This volume will be of value to scholars and students interested in crisis communication, and is certain to influence future work and research on responding to crises.

This book breaks new ground on a controversial subject in industrial relations and human resource management -- nonunion forms of employee representation in the workplace. Practiced in many different ways, such as joint committees, employee forums, and plant councils, nonunion methods of employee representation are spreading rapidly as part of employee involvement and participation programs. But these employee groups remain highly controversial and heavily restricted by labor law in the United States because of their potential abuse in union avoidance. The American approach stands in sharp contrast to policies in other countries, such as Canada, Germany and Japan, where nonunion employee representation is largely unrestricted or even encouraged by law.

In this volume a distinguished, international set of authors provide an in-depth, balanced analysis and evaluation of this timely and much-debated topic. They give special emphasis to an historical assessment of nonunion employee representation, its practice and performance in modern workplaces, and cross-national differences in law and public policy. Recent proposals for reform of American legal treatment of nonunion employee representation are also carefully considered, and an evaluation and suggested plan of action are put forward.

In 1938, the Congress of Industrial Organizations (CIO) sent communist union organizer Arthur "Slim" Evans to the smelter city of Trail, British Columbia, to establish Local 480 of the International Union of Mine, Mill and Smelter Workers. Six years later the local was recognized as the legal representative of more than 5,000 workers at a smelter owned by the powerful Consolidated Mining and Smelting Company of Canada. But the union's fight for survival had only just begun. Smelter Wars unfolds that historic struggle, offering glimpses into the political, social, and cultural life of the semi-rural, single-industry community. Hindered by economic depression, two World Wars, and Cold War intolerance, Local 480 faced fierce corporate, media, and religious opposition at home. Ron Verzuh draws upon archival and periodical sources, including the mainstream and labour press, secret police records, and oral histories, to explore the CIO's complicated legacy in Trail as it battled a wide range of antagonists: a powerful employer, a company union, local conservative citizens, and Cooperative Commonwealth Federation (CCF) leadership. More than the history of a union, Smelter Wars is a cultural study of a community shaped by the dominance of a world-leading industrial juggernaut set on keeping the union drive at bay.

Published Under the Garamond Imprint

This innovative book is concerned with the power relations, complexities, and contradictions in the paid workplace. Workplace learning is not value-free or politically neutral, and cannot be studied independently of the political economy of work.

Workplace Learning is part of a growing body of work that offers an alternative to mainstream approaches to workplace learning, recognizing that power relations, politics and conflicts of interest all shape learning. The authors emphasize the lived experiences of working people, avoiding prescriptive accounts and uncritical Human Resource Development views.

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"Here is a map through contested and largely uncharted terrain..." - from the foreword by D'Arcy Martin