Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Industrial relations > Industrial arbitration & negotiation
|
Buy Now
Resolving Conflicts at Work - A Guide to Negotiation and Joint Problem-solving in the Workplace (Paperback)
Loot Price: R430
Discovery Miles 4 300
|
|
Resolving Conflicts at Work - A Guide to Negotiation and Joint Problem-solving in the Workplace (Paperback)
(sign in to rate)
Loot Price R430
Discovery Miles 4 300
Expected to ship within 12 - 17 working days
|
A practical 'how to' book for managers and employee
representatives. The book identifies a range of skills and
techniques and uses 16 short case studies to illustrate the points
made based on the author's 30 year experience of employment
relations. It gives a step-by-step guide to a negotiation using
traditional collective bargaining. Areas covered include
preparation for the negotiation, questioning techniques, dealing
with aggression, how to identify and respond to 'dirty tricks' used
by negotiators, how to negotiate when faced with a collective
dispute, and a review of new methods of Alternative Dispute
Resolution (ADR). In addition, an appendix contains a simple
self-assessment tool for negotiators.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
You might also like..
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.