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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Industrial relations > Industrial arbitration & negotiation
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Explorative Mediation at Work - The Importance of Dialogue for Mediation Practice (Hardcover, 1st ed. 2016)
Loot Price: R3,679
Discovery Miles 36 790
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Explorative Mediation at Work - The Importance of Dialogue for Mediation Practice (Hardcover, 1st ed. 2016)
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Exploring and critiquing various methods of mediation, this
innovative book critically develops a new explorative practice in
the field. Considering ways in which mediators may influence
disputing parties, especially in the workplace where mediators are
paid to intervene, Explorative Mediation at Work questions the
common claim that mediation is a neutral intervention. The
difference between offering minimally intrusive support and acting
to secure a containment and even suppression of workplace conflict
is heavily dependent upon a mediator's practices. At worst,
engineering resolution may tarnish mediation's reputation for
impartiality. At best, mediation can win the trust of parties in
conflict, facilitate a democratic engagement and be of real benefit
to organizations. This book aims to demonstrate the latter in
proposing a practice that supports parties to seek out dialogue
from which relationships may be rebuilt and practical problems
resolved.
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