Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to achieve more. Never before have emotional intelligence and coaching been brought together in this way to help you develop your own and other people's performance.

Is it possible to develop a fun and effective training program? Most workers view attending a training session as they do going to the dentist, which leaves trainers feeling very unappreciated and frustrated. Effective Safety and Health Training can turn trainers into Santa Claus - everyone will look forward to their visits. The presents they bring: interesting topics and trainee involving methods, wrapped in respect for workers and a consideration for their needs.
Hilyer takes you from ground zero through the process of planning, preparing, delivering and evaluating an adult training session of from one to one hundred hours. She teaches you how to motivate your trainees. They will understand and retain the information, enjoy the course, and apply the learning to their work and their lives.
Effective Safety and Health Training provides the educational theory and the practical guidelines to train effectively and enjoyably. A nuts-and-bolts book, it takes you through the development and delivery of effective safety and health training programs. Best of all, your trainees will have fun

This book addresses one of the most persistent issues confronting governments, educations systems and schools today: the attraction, preparation, and retention of early career teachers. It draws on the stories of sixty graduate teachers from Australia to identify the key barriers, interferences and obstacles to teacher resilience and what might be done about it. Based on these stories, five interrelated themes - policies and practices, school culture, teacher identity, teachers' work, and relationships - provide a framework for dialogue around what kinds of conditions need to be created and sustained in order to promote early career teacher resilience. The book provides a set of resources - stories, discussion, comments, reflective questions and insights from the literature - to promote conversations among stakeholders rather than providing yet another 'how to do' list for improving the daily lives of early career teachers. Teaching is a complex, fragile and uncertain profession. It operates in an environment of unprecedented educational reforms designed to control, manage and manipulate pedagogical judgements. Teacher resilience must take account of both the context and circumstances of individual schools (especially those in economically disadvantaged communities) and the diversity of backgrounds and talents of early career teachers themselves. The book acknowledges that the substantial level of change required- cultural, structural, pedagogical and relational - to improve early career teacher resilience demands a great deal of cooperation and support from governments, education systems, schools, universities and communities: teachers cannot do it alone. This book is written to generate conversations amongst early career teachers, teacher colleagues, school leaders, education administrators, academics and community leaders about the kinds of pedagogical and relational conditions required to promote early career teacher resilience and wellbeing.

We are not "scared" of educators but do understand the fear that many may and do feel, and why some people may believe that "education" has a disproportionately negative effect on them and those close to them. With so much wealth, technological prowess, innovation, and economic development, why do we still have marginalization, social inequalities, conflict, mass incarceration and generational poverty? The connection to democracy, Education for Democracy (EfD) and social justice is, for Carr and Thesee, clear, and this volume interweaves a narrative within these themes based on a Freirian theoretical backdrop. Aiming to deconstruct, re-imagine and plan for a more meaningful, vibrant, social-just-based democracy that problematizes the normative, representative, hegemonic democracy in place that holds sway over formal relations, institutions, processes and education is a central preoccupation for the authors. This book presents a vision for transformative education and EfD, seeking to cultivate, stimulate and support political and media literacy, critical engagement and a re-conceptualization of what education is, and, importantly, how it can address entrenched, systemic and institutional problems that plague society. Based on over a decade of empirical research in a range of contexts and jurisdictions, the authors strive to link teaching and learning with agency, solidarity, action and transformative change within the conceptual framework of a critically-engaged EfD.

Explore effective learning programs with the father of e-learning Michael Allen's Guide to e-Learning: Building Interactive, Fun, and Effective Learning Programs for Any Company, Second Edition presents best practices for building interactive, fun, and effective online learning programs. This engaging text offers insight regarding what makes great e-learning, particularly from the perspectives of motivation and interactivity, and features history lessons that assist you in avoiding common pitfalls and guide you in the direction of e-learning success. This updated edition also considers changes in technology and tools that facilitate the implementation of the strategies, guidelines, and techniques it presents. E-learning has experienced a surge in popularity over the past ten years, with education professionals around the world leveraging technology to facilitate instruction. From hybrid courses that integrate technology into traditional classroom instruction to full online courses that are conducted solely on the internet, a range of e-learning models is available. The key to creating a successful e-learning program lies in understanding how to use the tools at your disposal to create an interactive, engaging, and effective learning experience. * Gain a new perspective on e-learning, and how technology can facilitate education * Explore updated content, including coverage regarding learner interface, gamification, mobile learning, and individualization * Discuss the experiences of others via targeted case studies, which cover good and not so good e-learning projects * Understand key concepts through new examples that reinforce essential ideas and demonstrate their practical application Michael Allen's Guide to e-Learning: Building Interactive, Fun, and Effective Learning Programs for Any Company, Second Edition is an essential resource if you are studying for the e-Learning Instructional Design Certificate Program.

Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. While upbeat lingo abounds about "complementing strategic objectives" and "driving productivity," the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted "business partnership model" has yet to be realized?and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Readers on both sides of the "courtroom" will learn how to: Build expertise and become genuinely involved in your company's or client's business Pledge to work together to positively impact a pressing business need or pivotal business opportunity Ask the jury their expectations and revise your own to be more realistic and mutually satisfying Develop a plan, targeting the key drivers of performance success after training has taken place Execute your initiative and deliver a stellar ROESM (Return on Expectations) A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.

For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences."Building Cultural Competence" presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs."

This classic from Bob Pike contains 101 mind stimulating game activities from the Creative Training Techniques Newsletter. These fast action games can be quickly and easily launched with any size group. Each game lists training objective, time, materials required and "The Exercise in Action".

The Official Guide to Success is a dynamic success system proven to bring you greater wealth, direction, self-confidence, and fulfillment! This book is packed with Motivation and Inspiration from Tom Hopkins... developed during his record-breaking sales career. Overcome emotional handicaps and break free from the past through Tom's variety of topics packed with dynamite success secrets! In The Official Guide to Success you will discover: Why it makes more sense to work smarter and not harder How to use what Tom calls "self-instructions" to gain control over situations in your life How to "find yourself" and win through a special life-planning technique Strategies for training your subconscious mind for heavy problem solving The three basic steps to wealth Plus much more! Using Tom's Explosive Success Secrets you will find yourself blasting through roadblocks, re-wiring bad habits, and unleashing your inner genius. After you read this book you will be a different person. You'll think differently and because of having better, stronger thought processes you'll act differently. Success. It's something we all wish for. But for many, success eludes them. For others, it seems to fall into their laps. Are some people just luckier than others? No. Success is by design. And probably the best person you could learn the secrets to success from is a salesperson who once struggled, but figured out the answers for himself. A salesperson's income, be it big or small, is based on his or her mindset. Daily, the salesperson must enter the lion's den of business to convince total strangers to exchange their money for goods and services. And daily, the salesperson must overcome his or her fears and the punishing sting of rejection. Winners take all in this field. The most accomplished earn staggering incomes, develop rewarding networks of friends, and live the American dream. This message isn't about learning how to sell. No it's about discovering Tom Hopkins' decades worth of hard-won success secrets to create your ideal life with unlimited opportunities for more fun and advancement!

Very few students with vocational qualifications progress into the world of Higher Education. Many drop out of education altogether and take up entry level jobs with decreased financial prospects. This trend is worrying as the lack of students with vocational backgrounds applying to University acts as a barrier to social mobility.This book, informed by the research findings from Transforming Transitions - a collaborative project involving further education colleges, sixth form centres and Universities - addresses key concerns such as the background of those with vocational qualifications, the success of these students at university and any issues they may encounter in higher education. By analysing national datasets and conducting interviews with students and tutors across sixth form colleges and Universities, this important text discusses the socio-economic benefits gained from the vocational provision and transition to higher education. By highlighting the need to develop inclusive pedagogies and proposing practical recommendations, this book will prove to be an invaluable resource for Educational leaders, researchers and practitioners in higher education.

This book is the first in a new series on Travel and Tourism and is designed to support Level 1 to 3 workers in this industry. In this book students are encouraged to prepare themselves for a professional day of work and to remember they are representing their employer both in and out of work. There is anecdotal research that suggests this is an area that many young people in this trade have difficulty with when they start working. The students will also be introduced to the concept of customer care and the fact that whilst the employee may be repeating the same offering, the customer receives it once and once only and therefore it must be top quality. The book comes with lesson plans and worksheets for students and is copiable. It is the first in a new series from Lawler Education and we welcome feedback from colleagues as to their future needs. The author, Tansy Rogerson, is well known in the Travel and Tourism industry. She is the business de-velopment manager for a hotel management group providing a complete and exceptional management & consultancy service to a growing portfolio of UK based hotels. Tansy Rogerson is also director of an events company and has represented Wales internationally in the industry. She was the driving force behind the Gojys Festival formerly held in North Wales every year and in 2018 she went on a business development research trip to Japan to assess the viability of a market focused U.K. offer to Japanese tourists.

"Management Development" is a comprehensive, analytic and up-to-date text covering all the key elements of this critically important human resource activity. For HRM students at all levels, including those on IPD programmes, and for human resource managers it provides a framework for understanding the core concepts that both reviews best current practice, and questions it.

The book looks at what is meant by management development from the perspective of the organization and the individual manager. It gives an authoritative overview of:
Strategic integration and career development.
Analysis of managerial work roles and identification of development needs.
Managerial learning.
The differing needs of diverse managerial groups from women managers, technical specialists, international managers and board members to small business managers.

Written by two leading academics with wide consulting experience this new text gives a definitive and critical introduction to the field. There can be no doubt that management development is one of the issues critical to corporate competitiveness and students in both human resource and general management studies will find this an indispensable guide to the key issues.

Dieses Buch bietet eine umfangreiche Sammlung von Forschungs- und Praxisperspektiven rund um zentrale Themen im Bereich des arbeitsgestutzten Lernens (WBL). Auf Basis eines ausfuhrlichen Literaturuberblicks uber den aktuellen Forschungsstand zum Thema WBL in der beruflichen Bildung im globalen Kontext wurden Beitrage von anerkannten Forschern und Experten in der Berufsbildung aus der ganzen Welt zu zentralen Schlusselthemen ausgewahlt. Inspiriert von Forschungsergebnisse aus einer Vielzahl von aktuellen nationalen Projekten bietet das Buch neue Erkenntnisse uber foerderliche Faktoren fur das Lernen auf individueller Ebene sowie im Arbeitsumfeld. Die Papiere nehmen regionale und nationale Herausforderungen bei der Unterstutzung von WBL und bei der Entwicklung und Umsetzung von Curricula auf, die auf realen Arbeitsprozessen basieren. Sie werfen einen tieferen Blick auf die Rolle von Tutoren im WBL und zeigen neue Moeglichkeiten bei der UEbertragung und Anerkennung von Wissen, Fahigkeiten und Kompetenzen. Die Forschungsansatze, die in diesem Buch vorgestellt werden, sollen dabei unterstutzen, Berufsbildungsziele unabhangig von Region und Umfang zu erreichen.

Try going a week without hearing a call for a massive overhaul of our educational system. Parents, students, educators, bureaucrats, pundits . . . everyone says something must be done. But what? And who should do it? In this environment, school leaders must build bridges for change. As the system now stands, many students spend great portions of their lives feeling inferior if they struggle, invisible if they already know the material, problematic if they're not a child of the dominant culture, and perverse if they question the school agenda. This book explores how school leaders can develop responsive, personalized, and differentiated classrooms. Differentiation is simply a teacher attending to the learning needs of a particular student or small group of students, rather than teaching a class as though all individuals in it were basically alike. Expert educators teach individuals the most important things in the most effective ways. No single approach works with all students. Classrooms function best when teachers and students join to develop multiple avenues to learning. Until every student is growing and successful, our own growth is unfinished. The authors show how school leaders can encourage and support growth in our classrooms.

Nursing Education in the Clinical Setting provides a practical approach to clinical nursing instruction. Although grounded in adult learning theory, this unique resource provides practicable suggestions and addresses common questions and issues. The text incorporates illustrative scenarios, discussion questions, and reflection exercises designed to facilitate thoughtful application of the content. Addresses the role transition for a nurse with clinical expertise to that of clinical nursing instructor. Provides important tips for effectively appraising student performance such as student involvement in self-evaluation and goal setting, and suggestions for how evaluation and appraisal are shared with the student. Incorporates sample scenarios to illustrate concepts and allow the reader to apply them. Integrates discussion questions and exercises designed to facilitate thoughtful application and critical thinking skills. Addresses all aspects of learning, including "cognitive" (e.g., critical thinking), "affective" (e.g., caring), and "psychomotor" (e.g., technical skills). Provides actual examples of tools to be used for documenting student performance and approaches for stimulating student involvement and critical thinking. Includes a separate chapter on Clinical Faculty as Clinical Coach that discusses how learning is facilitated in the clinical setting with the guidance of an effective teacher. Features a Clinical Toolbox that contains a variety of supplemental resources, including sample approaches for teaching and evaluation, suggestions for preparing anecdotal notes, and relevant reference material. Incorporates issues related to computer access of patient data banks for students, and the federal regulations mandated by HIPAA and their clinical education implications.