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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
This book treats discovery and invention as processes of knowledge transformation. This process of transformation also covers the way in which scientists persuade and inventors create markets. New discoveries and technologies are not simply the result of organizational agendas and market forces; they are created by human beings who transform both nature and society. One of the goals of this book is to take technological and scientific thinking out of the realm of mystery and give a wider audience the tools to begin to comprehend it. An additional goal is to show how ethics can be used to make certain inventions and discoveries transform the world in a beneficial way. New technologies must be environmentally sustainable and socially just. Chapter 1 begins with analysis of several cases of discovery, and attempts to make generalizations from them. Chapter 2 combines psychology, sociology and philosophy of science in an effort to determine whether and how science can be studied. Chapter 3 is about invention and the story of the telephone is at the center, with other cases embellishing the discussion. Chapter 4 brings ethics, discovery and invention together in the case of the atomic bomb, then goes on to treat new ethical technologies like the development of a compostable furniture fabric and the introduction of photovoltaics into developing countries. Chapter 5 considers how to teach ethical discovery and invention, and includes a section on the management of discovery and invention.
Critical Moments in Executive Coaching examines the change process supported by workplace and executive coaching, making use of empirical evidence from the study of a range of real coaching conversations and coaching relationships. It is both a complete handbook that for the first time gives access to a global qualitative research base in the field of executive coaching, and a look behind the scenes into the practice of both inexperienced and experienced coaches, their clients and their commissioners. Erik de Haan allows the reader access to the wealth of Ashridge empirical research in this field to date, alongside prominent research groups around the world. This book provides practitioners with a range of suggestions for their contracts, backed up by qualitative and narrative research. It looks at what research is already telling us about the value of coaching conversations and the impact of critical 'moments of change' in coaching, from the perspectives of coaches, clients, stakeholders and sponsors. The detailed research findings outlined in the book are supplemented throughout by case studies and snapshots of coaching moments as well as practical advice and insights for those working in the field. The book also brings forward innovative new models and concepts for coaches which have emerged from research. Critical Moments in Executive Coaching offers an evidence and research-based approach that will be of great interest to coaches in practice and in training, students of both undergraduate and graduate coaching programmes and those who supervise and commission coaching.
This volume of Research on Negotiation in Organizations focuses on three new and emerging areas in the domain of negotiation and conflict within organizations. In the first section, the problem of "deviance" within organizations is approached from a conflict and justice perspective. Earlier research attention to these issues tended to treat deviance largely as a problem created by selected individuals who did not adapt to the organization, rather than as a systemic problem created by certain organizational conditions. By seeing deviant behavior in organizations as a possible response to unfair treatment, and by employing conflict management concepts to explain how individuals respond to organizational constraints and pressures, the papers in this section extend the work on conflict and justice to a new, rich, and largely unexplored domain. The second section of this volume addresses an increasingly important challenge in our world - the effective management of environmental conflict; the authors demonstrate factors contributing to the intractability of environmental disputes, and the importance of perceptions of fairness in attaining conflict resolution. The third and final section offers diverse but important papers in the application of conflict and negotiation to the international environment, including an examination of conflict in a Chinese cultural context, and commentary on the role of power differences in conflict management and negotiation.
Seize the competitive edge, increase innovation, and do right by people through building equity and diversity into your organizational DNA Studies continuously prove that companies with more diversity in their ranks are more innovative, serve expanded marketplaces, and perform better financially; however, most companies have yet to develop and implement effective diversity, equity, and inclusion initiatives-and pressure to succeed is rapidly increasing. All Are Welcome takes you beyond the mere practice of hiring a diversity of staff to make inclusion part of the equation, too. The author argues that a strong practice of inclusion is necessary to keep employee retention up, make diversity efforts stick, and cultivate an organization that outperforms its peers. All Are Welcome covers: Why Diversity, Equity and Inclusion Matters Understanding the Problem: Hiring - Retention = Zero Progress Focusing on Inclusion and Equity A Framework for Change Increasing Workforce Diversity: Hiring and Development Building an Inclusive Workplace: Culture and Accessibility Serving a Diverse Marketplace's Needs: Product, Customers and Marketing Supporting our Communities: Social Impact and Legislative Advocacy Conditions for Success: Courage, Accountability, Respect, and Empowerment The Future of Work and the Role of DEI Pressure to make equity, diversity, and inclusion an organizational priority-on par with the pursuit of profits and growth-is greater today than ever. All Are Welcome provides the knowledge, insights, and tools you need to make diversity, equity, and inclusion an integral part of your organizational strategy.
Against a backdrop of downsizing, restructuring and other devastating changes within today's organizations, how does the executive actually go about getting things done? Not simply through the exercise of raw power, argues Gottlieb. Indeed, power and influence are not the same. Most articles in academic and professional business periodicals concentrate on power and provide scant insight into influencing--its techniques and various behaviors. In this work, Gottlieb, a specialist in management development and training, takes a big step toward correcting this imbalance and the confusion it creates. He explores a variety of approaches to getting work done that are both non-traditional and non-hierarchical in structure. Matrix or systems approaches have become commonplace, staff levels have thinned, and today's managers are increasingly dependent upon the cooperation of others in the organization, people over whom the manager has no direct authority. Managerial success depends, therefore, on an ability to influence others to comply and prioritize productively and efficiently. The book identifies the strategies available to those who want to develop or hone their influencing skills. It helps executives adapt their current influencing style to the new demands and requirements for leadership in today's unstable organizations, for example by building effective alliances and strong bases inside and outside of the organization for the exercise of one's influence. The book also helps managers construct dynamic organizational action plans for empowering and motivating others, and for providing bosses, peers, and subordinates with incentives to achieve goals. Gottlieb covers techniques to enhance persuasive and related selling techniques, examines several motivation issues for subordinates, and presents managers with approaches to using influence in the dual role of coach and counselor for staff and peers. Well illustrated with case studies, scenarios, and dialogues, the book will be essential for decision makers throughout the public and private sectors, and for all who aspire to decision-making positions in all types of organizations.
Despite a shared interest in the analysis of complex organizations operating in complex environments, macro-organization theory and research on the multinational corporation have developed quite independently of each other. This book, the product of a collaborative endeavour by scholars from both fields, represents the first systematic effort to build a broad bridge between these two areas of research. 'An excellent collection of essays which provides both the general and specialist reader with a fascinating insight into the latest advances in organisational theory.' John H. Dunning, Universities at Reading and Rutgers.
This handbook presents an expansive exploration of critical theory, critical perspectives, critical praxis, and the impact on the research, theory, and practice of Human Resource Development (HRD). Critical Human Resource Development (CHRD) aims to challenge the normative structures, practices, policies, definitions, and approaches which have historically dominated the field of Human Resource Development (HRD). As an approach to HRD, CHRD raises awareness of social systems, organizational policies and practices, and research paradigms that silence new ways of knowing and understanding, while advancing underrepresented and emerging approaches. Through an analysis of power and privilege, morality and ethics, and ideology and context, CHRD situates diversity, equity, inclusion, social justice, and resistance as a path forward in a rapidly-changing global society. In contrast to HRD's traditional focus on organization development, training and development, and career development, this handbook adopts a more critical vantage point which classifies the scope and outcomes of HRD across five domains identified by CHRD scholars as key to understanding the nature and work of the field- organizing, relating, learning, changing, and advocating.
As the business world becomes increasingly global, so increases the need to understand differences and similarities in work behaviour. This volume offers frameworks for analysis which will be needed to understand the dynamics of organizational behaviour in the international arena.
This book combines the wisdom in ancient Hindu texts on dharma, with the modern research on management to identify a set of principles that can aid business organizations in sustaining profitability. As businesses look to act more responsibly in response to the negative impact they have had on people, societies, and the environment, researchers are highlighting the changes that businesses must incorporate, with a particular focus on ethics and values. This book argues that a rapidly changing environment, a solid foundation to guide the organization, is critical. Dharma, a set of principles that holds things together or sustains life, offers such a foundation. Managing by Dharma provides business researchers with a framework to seamlessly evaluate and integrate the ethical and financial goals of business organizations.
Winner of the inaugural 2022 Joyce Rothschild Book Prize from the Institute for the Study of Employee Ownership and Profit Sharing at the Rutgers University School of Management and Labor Relations. Our everyday lives are structured by the rhythms, values, and practices of various organizations, including schools, workplaces, and government agencies. These experiences shape common-sense understandings of how 'best' to organize and connect with others. Today, for-profit managerial firms dominate society, even though their practices often curtail information-sharing and experimentation, engender exploitation, and exclude the interests of stakeholders, particularly workers and the general public. This Research in the Sociology of Organizations volume explores an expansive array of organizational imaginaries, or conceptions of organizational possibilities, with a focus on collectivist-democratic organizations that operate in capitalist markets but place more authority and ownership in the hands of stakeholders other than shareholders. These include worker and consumer cooperatives and other enterprises that, to varying degrees: Emphasize social values over profit Are owned not by shareholders but by workers, consumers, or other stakeholders Employ democratic forms of managing their operations Have social ties to the organization based on moral and emotional commitments Organizational Imaginaries explores how these enterprises generate solidarity among members, network with other organizations and communities, contend with market pressures, and enhance their larger organizational ecosystems. By ensuring that organizations ultimately support and serve broader communities, collectivist-democratic organizing can move societies closer to hopeful 'what if' and 'if only' futures. This volume is essential for researchers and students seeking innovative and egalitarian approaches to business and management.
Organizations are increasingly facing continuous and highly complex changes that require more proactive strategies, policies and management practices. Conscious of this reality, this book provides information and debate on principles, strategies, models, techniques, methodologies and applications of organizational management in the field of industry, commerce and services. Organizational Management communicates the latest developments and thinking on the organizational management subject world-wide, and seeks cultural and geographic diversity in studies and uses of organizational management that have a special impact on organizational communications, change processes and work practices. With an emphasis on the way organizations define and develop their management policies and practices in order to acquire more competitive advantages in the global market, this book is crucial to any practitioner or researcher of current organizational management.
Globalization, digitalization and social changes are rapidly impacting the world of business and in-turn, Human Resource Management practices. The book examines issues that employees encounter in the workplace: ethics, diversity, discrimination, generational differences, conflicts, participation, digitalization and work-life balance. Practitioners and researchers will gain enhanced understanding and awareness of these issues and more as they are investigated through an interdisciplinary, international and critical point of view.
The coronavirus pandemic forced work back into the home on a massive scale. The long-held belief that work and home are separate spheres of economic life was turned on its head overnight. Many employees were new to this way of working and many employers had to manage a disparate workforce for the first time. This book reviews what impact this shift had on the lives of millions of employees, the organisations which employ them and the societies in which they live. It also looks to a future in which more work is carried out remotely - at home, in the local cafe, restaurant or bar, or while moving from place to place. The book syntheses the existing evidence in an accessible and easy-to-read way. It will appeal to all those who want a quick and concise introduction to the major themes associated with remote and hybrid working. This will include teachers, lecturers, students, academics and policy-makers as well as those who have experienced the challenges and benefits of homeworking first-hand.
Dr. Williams contends that over the last 20 years a change has occurred in organizations that has created a syndrome of dysfunctions that are neither good for businesses nor for the people who work in them. Williams sees businesses as living entities, and argues that how they act and react will have an impact on their employees, and often a devastating impact. In much the same way as businesses make decisions, people make choices, and seldom are these decisions and choices congruent. Unless disparate self-interests and goals can be reconciled--unless a partnership can be restored between people and their organizations--not only will employees be damaged, but the success of their organization, upon which they depend for their livelihoods, will be jeopardized. How this dangerous situation came about, what it means, and how it can be remedied is the subjet of Dr. Williams' book. Research-based and always in touch with the realities of commerce, Dr. Williams will make business people aware that organizations and their people must become reunited, and then show them how it can be done. Dr. Williams makes clear he is not simply speculating or theorizing. His goal is to make management aware of the dysfunctions that are damaging their organizations, and how these are reflected in the behaviors of their employees. When he calls for a focus on humanity, spirit, and context, Dr. Williams is actually offering a workable, real-world strategy to breathe new life into organizations of all kinds--a strategy he calls The Trinity Process. Its purpose: to help management restore the essential partnership between organizational entities and the people who make them succeed or fail. In Part One he shows what it means to be part of any organization and, with anecdotes and cases from his own research, helps readers grasp the dynamics of their own organizations. In Part Two he proposes new or reframed paradigms that provide an underpinning for the reestablishment of equality between organizations and their employees. Then, in Part Three he presents The Trinity Process itself. The result is a remarkably lucid, readable, engrossing exploration of organizational life today, important reading for decision makers in all types of organizations, public as well as private, and for academics concerned with how organizations behave.
This open access book presents new approaches for researching values as they are performed or materialized. Values have been an important topic in academic literature for a long time; they are at the core of institutional theories and are often connected to ideals in organisations or ways of valuing. The various values-constructs are typically highlighted to underpin discussions of identity, ethos, and the purposive institutional work of leaders and employees. However, there is a need for more research on how values link and sustain actions and institutions. Contributors in this volume map and discuss useful methodological ways in which values and values work can be investigated and how research on values has been and can be applied. The chapters present different methods for collecting data, including interviews, observation and shadowing, as well as various methods for analyzing data, such as thematic, discourse and narrative analysis. Chapters also consider the role of the researcher and participant validation as a procedure to enhance the trustworthiness of the study. Finally, the book presents various empirical projects and issues related to and exemplifying values research. This book is a valuable guide for researchers and students who are looking for a practical understanding of how to research values and values work in organisations. The volume is a follow-up of the open access book, Understanding Values Work: Institutional Perspectives in Organisations and Leadership published by Palgrave Macmillan.
Competition is present for almost every sector nowadays. Therefore, it is vital for companies to develop a set of strategies in order to survive in the competitive environment of a globalized world. This book discusses how and why not every strategy is appropriate for every sector. The volume offers a qualified and comprehensive analysis to determine effective competitive strategies taking into account the many different factors that affect company performance.
This volume demonstrates the dynamism and diversity of entrepreneurship as it is practised by men and women across a variety of contexts, and also the vibrancy and relevance of the entrepreneurship research field as it attempts to understand and communicate this widespread social and economic phenomenon.' - Sara Carter, Strathclyde Business School, UK'This book showcases thought-provoking studies that reflect what European entrepreneurship scholarship has successfully pioneered: penetrating analyses of often taken-for-granted assumptions about the nature of entrepreneurship. These chapters direct readers to where entrepreneurship scholarship will likely go in the future, particularly in using 'gendered' perspectives to realize the heterogeneity of entrepreneurial activity in various contexts.' - William B. Gartner, Copenhagen Business School, Denmark and California Lutheran University, US By combining high-quality and in-depth research in the field, this book provides a state-of-the-art analysis of the current topical issues in European entrepreneurship and small business research. With contributions from international experts, the book provides a particular focus on the behaviour between individuals and groups within different contexts; the personal and structural factors that shape entrepreneurial and small business activity; and a focus on gender in entrepreneurship within different contexts. Students and academics interested in gender and entrepreneurship will benefit from this far-reaching book. The contextual and practical approach will also be of use to national and regional policy makers. Contributors: S. Aaltonen, R. Blackburn, J. Byrne, A. Chepurenko, O. Duygulu, S. Fattoum, C.I. Goegus, M. Guerrero, J. Hermes, U. Hytti, T. Mainela, S. Marlow, J. Mitra, OE. OErge, S. Tegtmeier, D. Urbano, F. Welter
Appeals to a broad audience (both leaders and employees) because it offers guidance on how to develop an individual's sense of belonging as well as an inclusive environment. The book is based on robust and sound research and written by an author with extensive experience in leadership development. Goes beyond just the issue of diversity and discusses the importance and characteristics of belonging for all individuals irrespective of their minority status.
Scholarly literature on talent management usually takes a mainstream approach to understanding how and why organizations pursue talent initiatives and to rationalizing their presumed benefits. Indeed, the basic logic of identifying and supporting an organization's most talented employees is, on the surface, quite seductive. Recent conceptual and empirical research, however, shows that talent management brings with it a range of issues that should trouble both academics and practitioners. In response to these concerns, Managing Talent: A Critical Appreciation takes a more critical view of the organizational talent project, to understanding the motives for talent management and to the identification, development and placement of high potential employees. This edited text brings together and explores a range of concerns arising from theory and practice and offers both practical recommendations and implications for further research. The issues and questions examined include: the rhetoric, politics and reality of talent management leadership derailment the social construction of talent gender bias in talent recognition the relevance of research in talent management inclusive talent management the role of line managers and leadership in implementing talent management While stressing academic rigour, each chapter is accessible to both scholars and practitioners who are looking for alternative ways of thinking about talent and alternative perspectives on the often problematic issues arising from managing talent in practice.
This book provides human resource managers with the information necessary to cope with the ethical, legal, and financial issues surrounding AIDS--a disease that will eventually affect almost every workplace in the world. Masi offers a comprehensive Program Integration Model approach to managing the disease and shows how to develop effective policies, implement educational programs, and adapt existing Employee Assistance Programs to provide the most cost-effective and comprehensive service to employees dealing with AIDS. Unlike other books on the subject, AIDS Issues in the Workplace addresses the particular concerns of all populations affected by the disease including health-care workers, police and fire workers, persons in the arts, restaurant and hotel employees, and employees overseas. Women and minorities, substance-abusers, and the families of those afflicted with AIDS are addressed specifically. The author provides current legal information to help the employer avoid costly litigation and reviews actual policies employed by major corporations in both the public and private sectors. The result is the most comprehensive presentation of the issues related to AIDS in the workplace yet available in book form. Masi begins by examining the latest medical information on AIDS and its transmission as well as the legal issues involved. She then turns to a discussion of company policy development, demonstrating both why a clearly stated policy is important and what it should cover. Subsequent chapters point to the critical importance of continuous education in the workplace, discuss why EAPs have so far failed to be substantially involved in AIDS, and suggest roles that EAPs could serve. Three chapters address the needs and concerns of special populations and how employers can best serve these needs without appearing discriminatory. A separate chapter includes interviews with individuals who have experienced a range of AIDS-related issues in the workplace. The volume concludes with a list of resources and an appendix containing original documents from such sources as the Centers for Disease Control's Universal Precautions, their Recommendations for Health Care Settings, and handicapped legislation. Anyone confronted with the challenge of developing appropriate human resource strategies to deal with AIDS will find this book an indispensable resource.
* Illuminates a people-centric way to lead change - the key to change success * Presents insights from change leaders in the non-profit sector via thick, descriptive storytelling * Authored by a Korean American female change leader - a rarity in the change leadership literature
Management and organizational history has grown into an established field of research with competing and contrasting approaches and methods that are relevant for management and organization studies. This short-form book provides readers with expert insights on intellectual interventions in management and organization history. The authors illuminate the central ideas, works, and theorists involved in forming the link between history, management, and organization studies, particularly focusing on the debates addressing the need for a 'historic turn' in management and organizational studies. With coverage of nascent schools of thought in management historiography, such as ANTi-History, revisionist history, counter-history, rhetorical history, the Copenhagen School, microhistory, critical realist histories, alongside existing modernist and post-modernist approaches, as well as postcolonial, decolonial, and feminist critiques, the book is essential reading for scholars and students learning or exploring the role of history in management and organization studies.
Contemporary writers position 'dialogue' at the heart of change theory, but what do we mean by 'dialogue'? The Tao of Dialogue explains through story what dialogue means, and how to leverage dialogic principles in managing relationships within the workplace. Accessible and innovative, The Tao of Dialogue explains the basic principles of dialogue, defined as a way of thinking and reflecting together with others, through the story of Michael, the CEO of a company about to embark on a life-changing journey. In the first half of the book, he is introduced to the idea of dialogue by Hannah, an internal change practitioner working within the organisation. He is encouraged to engage in dialogue with those he seeks to influence, which requires him to examine his mindset and proactively make changes to the ways in which he is communicating with his team and the wider organisation. In the second half of the book Michael is assisted by Mark, an external consultant with expertise in dialogic team and organisational development, who helps him apply dialogic principles to leading his team. Engaging yet practical, each part concludes with a summary of the dialogue that has taken place and how the model can be used in the real world, as well as an overview of the journey of the organisation, team and individuals. Emerging from dialogue between seven experienced, international coaches, The Tao of Dialogue will be of interest to coaches in practice and training, as well as business leaders, HR and L&D professionals and consultants. It explains in simple terms how to transform human relationships, both one-to-one and team/group. It will also appeal to academics and students of coaching, executive development, change management and leadership development.
Styles of effective leadership in the much-admired research arm of Japanese organizations are examined for the first time in this scientifically validated study of research and development units. Creative R & D Leadership provides new data about how and why certain types of leaders are more successful than others and offers insightful social and cultural explanations for that success. Bess shows that it is the unique blending of personalities among leaders and subordinates that results in creative and innovative teams -- hallmarks not only for good R & D performance, but organizational effectiveness as well. Bess' findings and interpretations will have significant implications for policymakers throughout the world, including the United States, as new ways for American management to restructure organizational techniques and strategies to enhance competitiveness worldwide are revealed. A major contribution to the literature on organizational behavior and development, leadership studies, R & D management, and cross-cultural understanding.
David Gabel and David F. Weiman The chapters in this volwne address the related problems of regulating and pricing access in network industries. Interconnection between network suppliers raises the important policy questions of how to sustain competition and realize economic efficiency. To foster rivalry in any industry, suppliers must have access to customers. But unlike in other sectors, the very organization of network industries creates major impediments to potential entrants trying to carve out a niche in the market. In traditional sectors such as gas, electric, rail, and telephone services, these barriers take the form of the large private and social costs necessary to duplicate the physical infrastructure of pipelines, wires, or tracks. Few firms can afford to finance such an undertaking, because the level of sunk costs and the very large scale economies make it extremely risky. In other newer sectors, entrants face less tangible but no less pressing constraints. In the microcomputer industry, for example, high switching costs can prevent users from experimenting with alternative, but perhaps more efficient hardware platforms or operating systems. Although gateway technologies can reduce these barriers, the installed base of an incumbent can create powerful bandwagon effects that reinforce its advantage (such as the greater availability of compatible peripherals and software applications). In the era of electronic banking, entrants into the automated teller machine. (A TM) and credit card markets face a similar problem of establishing a ubiquitous presence." |
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