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Books > Business & Economics > Business & management > Ownership & organization of enterprises > Public ownership / nationalization

A Leadership Journey in Health Care - Virginia Mason's Story (Paperback): Charles Kenney A Leadership Journey in Health Care - Virginia Mason's Story (Paperback)
Charles Kenney
R1,098 Discovery Miles 10 980 Ships in 12 - 19 working days

Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership Journey in Health Care: Virginia Mason's Story supplies an inside look at process improvement from the world leader in applying Lean methods to health care. It presents key lessons learned as well as the best practices developed at Virginia Mason during its 12-year process improvement journey. Just as important, Virginia Mason's culture of leadership at all levels sets it apart from others in the health care universe. Describing why it's critical for leadership to be actively involved in any process improvement initiative, the book illustrates exactly what leadership looks like at all levels within Virginia Mason. In the book, bestselling author Charles Kenney introduces breakthrough new work at Virginia Mason that most health care audiences have yet to read about. He details the reasons why governance has played such a big role in Virginia Mason's success and discusses a game-changing initiative concerning respect for people. After reading this book, you will better understand the active leadership style that has propelled Virginia Mason's success. By following the best practices and lessons learned, you will be prepared to teach, coach, and encourage your team to achieve streamlined and standardized work, sustained improvements, and increased patient satisfaction. Foreword by Carolyn Corvi, Virginia Mason Health System/Virginia Mason Medical Center Boards of Directors; Retired Vice President and General Manager, Boeing Commercial Airplanes

Corruption, Infrastructure Management and Public-Private Partnership - Optimizing through Mathematical Models (Hardcover):... Corruption, Infrastructure Management and Public-Private Partnership - Optimizing through Mathematical Models (Hardcover)
Mohammad Heydari, Kin Keung Lai, Zhou Xiaohu
R4,472 Discovery Miles 44 720 Ships in 12 - 19 working days

Public-Private Partnerships (PPP or 3Ps) allow the public sector to seek alternative funding and expertise from the private sector during procurement processes. Such partnerships, if executed with due diligence, often benefit the public immensely. Unfortunately, Public-Private Partnerships can be vulnerable to corruption. This book looks at what measures we can put in place to check corruption during procurement and what good governance strategies the public sector can adopt to improve the performance of 3Ps. The book applies mathematical models to analyze 3Ps. It uses game theory to study the interaction and dynamics between the stakeholders and suggests strategies to reduce corruption risks in various 3Ps stages. The authors explain through game theory-based simulation how governments can adopt a evaluating process at the start of each procurement to weed out undesirable private partners and why the government should take a more proactive approach. Using a methodological framework rooted in mathematical models to illustrate how we can combat institutional corruption, this book is a helpful reference for anyone interested in public policymaking and public infrastructure management.

The Power of Virtual Reality Cinema for Healthcare Training - A Collaborative Guide for Medical Experts and Media Professionals... The Power of Virtual Reality Cinema for Healthcare Training - A Collaborative Guide for Medical Experts and Media Professionals (Paperback)
John Bowditch, Eric R Williams
R1,500 Discovery Miles 15 000 Ships in 12 - 19 working days

Cinematic Virtual Reality brings a combination of documentary, narrative and game design principles to the medical profession and, in the healthcare arena, collaboration is a key component for creating intellectually- and emotionally- rich immersive experiences. "The Power of Virtual Reality Cinema for Healthcare Training" gathers more than a dozen experts from both the production and healthcare fields to break down best practices for creating successful cine-VR projects. Designed for multi-disciplinary teams interested in integrating cine-VR production into their healthcare training and educational programs, this book has been written for two audiences: the healthcare professional interested in what production experts consider when approaching a project, and the media expert curious about how this new technology can be used in the medical field. Highlights include: Cutting edge medical education techniques developed by Ohio University's GRID Lab, including: PREality (creating a forced sense of deja-vu to increase acclimation time), a unique approach to eye-tracking to enhance team performance, and the low-CRIS technique (a low-cost rapid implementation strategy to capture patient care for rapid graduate student training). Insightful production techniques that will enhance your cine-VR projects including advanced plating methods to hide lighting set-ups, immersive audio considerations, and new ways to consider 360 storytelling including the Lovrick montage and the Christmas Carol continuum for story development. Detailed explanations of the production considerations and results of specific cine-VR productions (from funding approaches to distribution) including access to more than five hours of cine-VR examples of the actual productions available for download. Details on a wide variety of medical cine-VR projects, including 100 images that illustrate best practices for topics such as recording in active medical facilities, building successful multi-disciplinary teams, working within HIPAA regulations, conceptualizing cine-VR libraries for graduate education, and implementing innovative distribution models.

The Making and Circulation of Nordic Models, Ideas and Images (Hardcover): Haldor Byrkjeflot, Lars Mjoset, Mads Mordhorst,... The Making and Circulation of Nordic Models, Ideas and Images (Hardcover)
Haldor Byrkjeflot, Lars Mjoset, Mads Mordhorst, Klaus Petersen
R4,490 Discovery Miles 44 900 Ships in 12 - 19 working days

This critical and empirically based volume examines the multiple existing Nordic models, providing analytically innovative attention to the multitude of circulating ideas, images and experiences referred to as "Nordic". It addresses related paradoxes as well as patterns of circulation, claims about the exceptionality of Nordic models, and the diffusion and impact of Nordic experiences and ideas. Providing original case studies, the book further examines how the Nordic models have been constructed, transformed and circulated in time and in space. It investigates the actors and channels that have been involved in circulating models: journalists and media, bureaucrats and policy-makers, international organizations, national politicians and institutions, scholars, public diplomats and analyses where and why models have travelled. Finally, the book shows that Nordic models, perspectives, or ideas do not always originate in the Nordic region, nor do they always develop as deliberate efforts to promote Nordic interests. This book will be of key interest to Nordic and Scandinavian studies, European studies, and more broadly to history, sociology, political science, marketing, social policy, organizational theory and public management. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Asia's Social Entrepreneurs - Do Well, Do Good ... Do Sustainably (Hardcover): Howard Thomas, Havovi Joshi Asia's Social Entrepreneurs - Do Well, Do Good ... Do Sustainably (Hardcover)
Howard Thomas, Havovi Joshi
R4,469 Discovery Miles 44 690 Ships in 12 - 19 working days

* The first book to profile social enterprises in Asia specifically. * Provides the honest stories of the ups and downs of setting up and running ten social enterprises in Asia. * Edited by two leading experts in the field.

The Routledge Handbook of State-Owned Enterprises (Paperback): Luc Bernier, Massimo Florio, Philippe Bance The Routledge Handbook of State-Owned Enterprises (Paperback)
Luc Bernier, Massimo Florio, Philippe Bance
R1,542 Discovery Miles 15 420 Ships in 12 - 19 working days

State-owned enterprises make up roughly 10 percent of the world economy, yet they are woefully understudied. This handbook offers the first synthesis of the topic since the 1980s and offers a comprehensive reference for a generation. The authors provide a detailed explanation of the theory that underpins the expansion of state-owned enterprises in the 21st century. Each chapter delivers an overview of current knowledge, as well as identifying issues and relevant debates for future research. The authors explain how state-owned enterprises are used in both developed and developing countries and offer an insight into complex and fascinating organizations such as the German municipal conglomerates or the multinational companies owned by states. New modes of governance and regulation have been invented to make sure they act in the public interest. This handbook brings together a wealth of international scholars, offering multiple theoretical perspectives to help shape a brave new world. It will be of interest to teachers and students of Economics, Public Administration and Business, academics, established researchers and PhD students seeking rigorous literature reviews on specific aspects of SOEs, as well as practitioners and decision makers in international organizations.

Reinventing Clinical Decision Support - Data Analytics, Artificial Intelligence, and Diagnostic Reasoning (Paperback): Paul... Reinventing Clinical Decision Support - Data Analytics, Artificial Intelligence, and Diagnostic Reasoning (Paperback)
Paul Cerrato, John Halamka
R1,458 Discovery Miles 14 580 Ships in 12 - 19 working days

This book takes an in-depth look at the emerging technologies that are transforming the way clinicians manage patients, while at the same time emphasizing that the best practitioners use both artificial and human intelligence to make decisions. AI and machine learning are explored at length, with plain clinical English explanations of convolutional neural networks, back propagation, and digital image analysis. Real-world examples of how these tools are being employed are also discussed, including their value in diagnosing diabetic retinopathy, melanoma, breast cancer, cancer metastasis, and colorectal cancer, as well as in managing severe sepsis. With all the enthusiasm about AI and machine learning, it was also necessary to outline some of criticisms, obstacles, and limitations of these new tools. Among the criticisms discussed: the relative lack of hard scientific evidence supporting some of the latest algorithms and the so-called black box problem. A chapter on data analytics takes a deep dive into new ways to conduct subgroup analysis and how it's forcing healthcare executives to rethink the way they apply the results of large clinical trials to everyday medical practice. This re-evaluation is slowly affecting the way diabetes, heart disease, hypertension, and cancer are treated. The research discussed also suggests that data analytics will impact emergency medicine, medication management, and healthcare costs. An examination of the diagnostic reasoning process itself looks at how diagnostic errors are measured, what technological and cognitive errors are to blame, and what solutions are most likely to improve the process. It explores Type 1 and Type 2 reasoning methods; cognitive mistakes like availability bias, affective bias, and anchoring; and potential solutions such as the Human Diagnosis Project. Finally, the book explores the role of systems biology and precision medicine in clinical decision support and provides several case studies of how next generation AI is transforming patient care.

It's All Analytics - Part II - Designing an Integrated AI, Analytics, and Data Science Architecture for Your Organization... It's All Analytics - Part II - Designing an Integrated AI, Analytics, and Data Science Architecture for Your Organization (Hardcover)
Scott Burk, Gary Miner, David Sweenor
R2,010 Discovery Miles 20 100 Ships in 12 - 19 working days

Up to 70% and even more of corporate Analytics Efforts fail!!! Even after these corporations have made very large investments, in time, talent, and money, in developing what they thought were good data and analytics programs. Why? Because the executives and decision makers and the entire analytics team have not considered the most important aspect of making these analytics efforts successful. In this Book II of "It's All Analytics!" series, we describe two primary things: 1) What this "most important aspect" consists of, and 2) How to get this "most important aspect" at the center of the analytics effort and thus make your analytics program successful. This Book II in the series is divided into three main parts: Part I, Organizational Design for Success, discusses ....... The need for a complete company / organizational Alignment of the entire company and its analytics team for making its analytics successful. This means attention to the culture - the company culture culture!!! To be successful, the CEO's and Decision Makers of a company / organization must be fully cognizant of the cultural focus on 'establishing a center of excellence in analytics'. Simply, "culture - company culture" is the most important aspect of a successful analytics program. The focus must be on innovation, as this is needed by the analytics team to develop successful algorithms that will lead to greater company efficiency and increased profits. Part II, Data Design for Success, discusses ..... Data is the cornerstone of success with analytics. You can have the best analytics algorithms and models available, but if you do not have good data, efforts will at best be mediocre if not a complete failure. This Part II also goes further into data with descriptions of things like Volatile Data Memory Storage and Non-Volatile Data Memory Storage, in addition to things like data structures and data formats, plus considering things like Cluster Computing, Data Swamps, Muddy Data, Data Marts, Enterprise Data Warehouse, Data Reservoirs, and Analytic Sandboxes, and additionally Data Virtualization, Curated Data, Purchased Data, Nascent & Future Data, Supplemental Data, Meaningful Data, GIS (Geographic Information Systems) & Geo Analytics Data, Graph Databases, and Time Series Databases. Part II also considers Data Governance including Data Integrity, Data Security, Data Consistency, Data Confidence, Data Leakage, Data Distribution, and Data Literacy. Part III, Analytics Technology Design for Success, discusses .... Analytics Maturity and aspects of this maturity, like Exploratory Data Analysis, Data Preparation, Feature Engineering, Building Models, Model Evaluation, Model Selection, and Model Deployment. Part III also goes into the nuts and bolts of modern predictive analytics, discussing such terms as AI = Artificial Intelligence, Machine Learning, Deep Learning, and the more traditional aspects of analytics that feed into modern analytics like Statistics, Forecasting, Optimization, and Simulation. Part III also goes into how to Communicate and Act upon Analytics, which includes building a successful Analytics Culture within your company / organization. All-in-all, if your company or organization needs to be successful using analytics, this book will give you the basics of what you need to know to make it happen.

Strategic Brand Management in Higher Education (Paperback): Bang Nguyen, Jane Hemsley-Brown, T. C. Melewar Strategic Brand Management in Higher Education (Paperback)
Bang Nguyen, Jane Hemsley-Brown, T. C. Melewar
R1,383 Discovery Miles 13 830 Ships in 12 - 19 working days

University branding has increased substantially, due to demands on universities to enrol greater numbers of students, rising tuition fees, the proliferation of courses, the growing 'internationalization' of universities, financial pressures, and reliance on income from foreign students. As higher education continues to grow, increased competition places more pressure on institutions to market their programs. Technological, social, and economic changes have necessitated a customer-oriented marketing system and a focus on developing the university brand. This book is unique in providing a composite overview of strategy, planning, and measurement informed by ground-breaking research and the experiences of academics. It combines theoretical and methodological aspects of branding with the views of leading exponents of branding in different contexts and across a range of higher education institutions. Expert contributors from research and practice provide relevant and varying perspectives allowing readers to access information on international trends, theory, and practices about branding in higher education. Readers are exposed to the critical elements of strategic brand management, gain insights into the planning process of higher education branding, and gain a solid understanding of the emerging research area of branding concepts in higher education. Advanced students, and researchers will find this book a unique resource and it will also be of interest to brand practitioners in both education and public sector markets.

Foundations of Public Service - E Pluribus Unum (Hardcover, 3rd edition): Douglas F. Morgan, Richard T Green, Craig W. Shinn,... Foundations of Public Service - E Pluribus Unum (Hardcover, 3rd edition)
Douglas F. Morgan, Richard T Green, Craig W. Shinn, Kent S. Robinson, Margaret E Banyan
R4,528 Discovery Miles 45 280 Ships in 12 - 19 working days

Several features make this book stand out as an effective teaching and learning tool: Integration of Theory and Practice-The book integrates public administration theory and practice through the use of cases, historical examples and summary questions at the end of each chapter. Internal Summaries-The book includes tables and charts to summarize and distill the main features of each chapter. Master Cases-Each section of the book includes a master case that is integrated into the discussion of topics and principles covered in each subsequent chapter. Historical Context-The book provides students with a chronological development of four governing legacies that have remained at the center of public administration since the founding of the nation in 1787. Study Questions-Each chapter includes study questions to help guide students through the chapter, and to reflect upon the practical implications of topics discussed in each chapter. Bibliography-The book includes a comprehensive bibliography.

Police Behavior, Hiring, and Crime Fighting - An International View (Hardcover): John A. Eterno, Ben Stickle, Diana Scharff... Police Behavior, Hiring, and Crime Fighting - An International View (Hardcover)
John A. Eterno, Ben Stickle, Diana Scharff Peterson, Dilip K Das
R5,548 Discovery Miles 55 480 Ships in 12 - 19 working days

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

Deep Learning in Biomedical and Health Informatics - Current Applications and Possibilities (Hardcover): Ajith Abraham, Onur... Deep Learning in Biomedical and Health Informatics - Current Applications and Possibilities (Hardcover)
Ajith Abraham, Onur Dogan, Sanju Tiwari, M.A. Jabbar, Ana Maria Madureira
R3,611 Discovery Miles 36 110 Ships in 12 - 19 working days

Provides a proficient guide on the relationship between AI and healthcare and how AI is changing all aspects of the health care industry Covers how deep learning will help in the diagnosis and the prediction of disease spread Presents a comprehensive review of research applying deep learning in health informatics in the fields of medical imaging, electronic health records, genomics, and sensing Highlights various challenges in applying the deep learning in health care Promotes research in deep learning application in understanding the biomedical process

Introduction to Theory-Driven Program Evaluation - Culturally Responsive and Strengths-Focused Applications (Hardcover, 2nd... Introduction to Theory-Driven Program Evaluation - Culturally Responsive and Strengths-Focused Applications (Hardcover, 2nd edition)
Stewart I. Donaldson
R4,490 Discovery Miles 44 900 Ships in 12 - 19 working days

Richly illustrates the practice of programme theory driven evaluation with contemporary examples alongside the most recent advances in theory. Contains self-reflective chapters to allow the reader/novice evaluator to engage with and critique their own work. An excellent introduction to the basic concepts and approaches of theory-driven evaluation.

How to Rule? - The Arts of Government from Antiquity to the Present (Paperback): Grant Duncan How to Rule? - The Arts of Government from Antiquity to the Present (Paperback)
Grant Duncan
R1,282 Discovery Miles 12 820 Ships in 12 - 19 working days

A guide through history for those perplexed about the fate of democracy and the government of diverse societies. In war and in peace, amid disruptive change and during reconstruction, a government of people and events will always be called for. But in this age of anxiety and uncertainty, people on the left and the right are losing confidence in governments, elections and politicians. Many ask whether democracy has failed, and ponder alternatives. Knowing how to govern, and how to be governed, are necessary for solving collectively our pressing social and ecological problems. This book rediscovers diverse models of government, including the successful statecraft and drastic mistakes of past rulers and their advisers. From ancient to modern times, what methods of government have arisen and succeeded, or what were their fatal flaws? What ethical and political ideas informed the rulers and the ruled? How have states dealt with unexpected calamities or with cultural and religious differences? And what kept things (more or less) running smoothly? Amid rapid change and political dissent, it's timely to re-examine the ideas and practices that governed large populations and guided their rulers. In an age of political distrust, disruptive populism and global crises, we need to rearm ourselves with knowledge of history and diverse political ideas to better address contemporary problems. This book will appeal to students in political theory, political history, or history of government and public policy.

How to Rule? - The Arts of Government from Antiquity to the Present (Hardcover): Grant Duncan How to Rule? - The Arts of Government from Antiquity to the Present (Hardcover)
Grant Duncan
R4,486 Discovery Miles 44 860 Ships in 12 - 19 working days

A guide through history for those perplexed about the fate of democracy and the government of diverse societies. In war and in peace, amid disruptive change and during reconstruction, a government of people and events will always be called for. But in this age of anxiety and uncertainty, people on the left and the right are losing confidence in governments, elections and politicians. Many ask whether democracy has failed, and ponder alternatives. Knowing how to govern, and how to be governed, are necessary for solving collectively our pressing social and ecological problems. This book rediscovers diverse models of government, including the successful statecraft and drastic mistakes of past rulers and their advisers. From ancient to modern times, what methods of government have arisen and succeeded, or what were their fatal flaws? What ethical and political ideas informed the rulers and the ruled? How have states dealt with unexpected calamities or with cultural and religious differences? And what kept things (more or less) running smoothly? Amid rapid change and political dissent, it's timely to re-examine the ideas and practices that governed large populations and guided their rulers. In an age of political distrust, disruptive populism and global crises, we need to rearm ourselves with knowledge of history and diverse political ideas to better address contemporary problems. This book will appeal to students in political theory, political history, or history of government and public policy.

Foundations of Public Service - E Pluribus Unum (Paperback, 3rd edition): Douglas F. Morgan, Richard T Green, Craig W. Shinn,... Foundations of Public Service - E Pluribus Unum (Paperback, 3rd edition)
Douglas F. Morgan, Richard T Green, Craig W. Shinn, Kent S. Robinson, Margaret E Banyan
R1,830 Discovery Miles 18 300 Ships in 12 - 19 working days

Several features make this book stand out as an effective teaching and learning tool: Integration of Theory and Practice-The book integrates public administration theory and practice through the use of cases, historical examples and summary questions at the end of each chapter. Internal Summaries-The book includes tables and charts to summarize and distill the main features of each chapter. Master Cases-Each section of the book includes a master case that is integrated into the discussion of topics and principles covered in each subsequent chapter. Historical Context-The book provides students with a chronological development of four governing legacies that have remained at the center of public administration since the founding of the nation in 1787. Study Questions-Each chapter includes study questions to help guide students through the chapter, and to reflect upon the practical implications of topics discussed in each chapter. Bibliography-The book includes a comprehensive bibliography.

Financing Nonprofit Organizations (Paperback): Inigo Garcia-Rodriguez, M. Elena Romero-Merino Financing Nonprofit Organizations (Paperback)
Inigo Garcia-Rodriguez, M. Elena Romero-Merino
R1,371 Discovery Miles 13 710 Ships in 12 - 19 working days

The financial issues of nonprofit organizations (NPOs) have increased their importance in recent years, especially after the last global economic downturn. In this way, NPOs have been threatened by a reduction of income, while their work and expenses have not decreased. In this book, the editors bring together several topics that the academic literature has previously addressed, connecting them to each other and evaluating how all these issues are interrelated. Financing Nonprofit Organizations analyses the state of art of all these financial topics and the consequences of the last economic crisis. It dives into the interrelations of these concepts to suggest lines of future research and to reflect on the future of the different sources of funding of the NPOs. It will be of interest to students, practitioners, and researchers interested in initiating and updating their knowledge in the growing field of the financial aspects of the NPOs.

Getting to Standard Work in Health Care - Using TWI to Create a Foundation for Quality Care (Hardcover, 2nd edition): Patrick... Getting to Standard Work in Health Care - Using TWI to Create a Foundation for Quality Care (Hardcover, 2nd edition)
Patrick Graupp, Martha Purrier
R4,192 Discovery Miles 41 920 Ships in 12 - 19 working days

Addressing the challenges involved in achieving standard work in health care, Getting to Standard Work in Health Care, 2nd Edition describes how to incorporate the Training Within Industry (TWI) methods of Job Instruction (JI), Job Relations (JR) and Job Methods (JM) to facilitate performance excellence and boost employee morale in a health care organization. It not only examines the TWI methodologies but also explains how this program is as vital and applicable in today's health care environment as it was when it was developed to train replacements of an industrial workforce off to fight in WWII. Placing this methodology squarely within the health care paradigm, the book uses easy-to-understanding terminology to describe how these methods can make all the difference in the delivery of quality health care. Supplying the foundation for successful Lean practice in health care, it clearly defines the role of standard work and leadership skills in relation to Lean health care. The updated text includes new case studies of current TWI usage in health care that demonstrates how to successfully roll out a sustainable TWI initiative. All new chapters on Job Relations and Job Methods give insight into the full scope of TWI skills development. Including examples of TWI application during the Covid pandemic, the book provides readers with the understanding of how to use these time-tested methodologies to improve training, increase engagement, and deliver continuous improvement in your organization.

Blockchain for Healthcare Systems - Challenges, Privacy, and Securing of Data (Hardcover): Sheikh Mohammad Idrees, Parul... Blockchain for Healthcare Systems - Challenges, Privacy, and Securing of Data (Hardcover)
Sheikh Mohammad Idrees, Parul Agarwal, M. Afshar Alam
R3,578 Discovery Miles 35 780 Ships in 12 - 19 working days

Talks about securing healthcare data using Blockchain and Cryptography Discusses challenges and solutions for Blockchain technology in the healthcare sector Presents digital transformation of the healthcare sector using different technologies Covers the handling of healthcare data/medical records using Blockchain technology Explores managing the medical supply chain using Blockchain technology

Leading the Lean Healthcare Journey - Driving Culture Change to Increase Value, Second Edition (Paperback, 2nd edition): Joan... Leading the Lean Healthcare Journey - Driving Culture Change to Increase Value, Second Edition (Paperback, 2nd edition)
Joan Wellman, Pat Hagan, Howard Jeffries, Cara Bailey
R1,106 Discovery Miles 11 060 Ships in 12 - 19 working days

This book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. The book's delivery strategy revolves around personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System. This revised edition uniquely blends updated case studies with practical theory to describe how the healthcare value proposition can be changed by reducing waste, variation and complexity in healthcare. New to the book are chapters on clinical standard work and integration of lean and safety.

Public Service Ethics - Individual and Institutional Responsibilities (Hardcover, 3rd edition): James S. Bowman, Jonathan P.... Public Service Ethics - Individual and Institutional Responsibilities (Hardcover, 3rd edition)
James S. Bowman, Jonathan P. West
R4,508 Discovery Miles 45 080 Ships in 12 - 19 working days

Builds a coherent picture of ethical public management and provides students with a robust toolkit for making ethical decisions in a variety of settings. Thoroughly covers the essential topics and problems in public service ethics, and brings the theories and techniques of ethical management into sharp focus through compelling practical examples. Provides students with opportunities to apply concepts with exercises and case studies that illustrate real ethical problems confronting public managers. Fully updated with examples that interest students, including the Green New Deal, Black Lives Matter, the Biden administration, and the ethical challenges of the COVID-19 pandemic and response.

Twenty-one Mental Models That Can Change Policing - A Framework for Using Data and Research for Overcoming Cognitive Bias... Twenty-one Mental Models That Can Change Policing - A Framework for Using Data and Research for Overcoming Cognitive Bias (Hardcover)
Renee J. Mitchell
R4,029 Discovery Miles 40 290 Ships in 12 - 19 working days

* The Mental Models construction creates a simple framework that can be easily retrieved from memory and applied to policing problems * Designed to accompany the lessons of the American Society of Evidence-Based Policing's curriculum to teach practitioners, researchers, and academics the necessary skills to identify, interpret, integrate, and produce research to inform police policies and practices * Equips readers with multiple models with which to deal with a problem rather than proposing a simplistic strategy

Centering the Museum - Writings for the Post-Covid Age (Paperback): Elaine Heumann Gurian Centering the Museum - Writings for the Post-Covid Age (Paperback)
Elaine Heumann Gurian
R1,357 Discovery Miles 13 570 Ships in 12 - 19 working days

1. Drawing on Elaine Heumann Gurian's 50 years of experience in the museum field, this book identifies many small, subtle ways museums can become more welcoming to more - and to all. 2. The book will be an excellent companion volume to the author's 2005 title, Civilizing the Museum, and, as such, will be essential reading for anyone who enjoyed that earlier title. It will be especially interesting to academics and students engaged in the study of museums, as well as practitioners working around the world. 3. There are very few books that give a sense of what it is like to work in museums and to address the complex issues of ethical obligations and social responsibilities, while at the same time managing staff and stakeholders. There are no competing titles by anyone with Elaine's range and depth of experience.

Centering the Museum - Writings for the Post-Covid Age (Hardcover): Elaine Heumann Gurian Centering the Museum - Writings for the Post-Covid Age (Hardcover)
Elaine Heumann Gurian
R4,478 Discovery Miles 44 780 Ships in 12 - 19 working days

1. Drawing on Elaine Heumann Gurian's 50 years of experience in the museum field, this book identifies many small, subtle ways museums can become more welcoming to more - and to all. 2. The book will be an excellent companion volume to the author's 2005 title, Civilizing the Museum, and, as such, will be essential reading for anyone who enjoyed that earlier title. It will be especially interesting to academics and students engaged in the study of museums, as well as practitioners working around the world. 3. There are very few books that give a sense of what it is like to work in museums and to address the complex issues of ethical obligations and social responsibilities, while at the same time managing staff and stakeholders. There are no competing titles by anyone with Elaine's range and depth of experience.

Operations Management for Healthcare Organizations - Theory, Models and Tools (Paperback): Stefano Villa Operations Management for Healthcare Organizations - Theory, Models and Tools (Paperback)
Stefano Villa
R1,701 Discovery Miles 17 010 Ships in 12 - 19 working days

Illustrates, in a very clear and practical manner, models and tools to analyse and improve healthcare production processes. Each chapter includes teaching cases, from different countries and settings, to help readers better understand the practical implications of the adoption of certain organizational models or managerial solutions (e.g. lean model). The recent COVID-19 pandemic has further highlighted the need to redesign healthcare production processes to become more efficient, responsive and flexible. Focuses on the organizational conditions required to successfully implement operations management change plans.

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