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Books > Business & Economics > Business & management > Ownership & organization of enterprises > Public ownership / nationalization

Design for Policy (Paperback): Christian Bason Design for Policy (Paperback)
Christian Bason
R1,120 Discovery Miles 11 200 Ships in 9 - 17 working days

Design for Policy is the first publication to chart the emergence of collaborative design approaches to innovation in public policy. Drawing on contributions from a range of the world's leading academics, design practitioners and public managers, it provides a rich, detailed analysis of design as a tool for addressing public problems and capturing opportunities for achieving better and more efficient societal outcomes. In his introduction, Christian Bason suggests that design may offer a fundamental reinvention of the art and craft of policy making for the twenty-first century. From challenging current problem spaces to driving the creative quest for new solutions and shaping the physical and virtual artefacts of policy implementation, design holds a significant yet largely unexplored potential. The book is structured in three main sections, covering the global context of the rise of design for policy, in-depth case studies of the application of design to policy making, and a guide to concrete design tools for policy intent, insight, ideation and implementation. The summary chapter lays out a future agenda for design in government, suggesting how to position design more firmly on the public policy stage. Design for Policy is intended as a resource for leaders and scholars in government departments, public service organizations and institutions, schools of design and public management, think tanks and consultancies that wish to understand and use design as a tool for public sector reform and innovation.

Professional Practice in Health Care Marketing - Proceedings of the American College of Healthcare Marketing (Hardcover):... Professional Practice in Health Care Marketing - Proceedings of the American College of Healthcare Marketing (Hardcover)
William Winston
R4,480 Discovery Miles 44 800 Ships in 12 - 19 working days

This informative volume introduces the most current standards for practicality and professionalism in health care marketing. Major health marketers reveal state-of-the-art applications and activities that will keep you on the cutting edge of this growing specialty.

How To Write a Marketing Plan for Health Care Organizations (Hardcover): William Winston How To Write a Marketing Plan for Health Care Organizations (Hardcover)
William Winston
R4,172 Discovery Miles 41 720 Ships in 12 - 19 working days

A practical guide for developing and writing a strategic marketing plan for health and human service organizations, this comprehensive volume takes professionals through the major steps of the marketing planning process. In addition to a useful overview of the basic marketing components, detailed descriptions of the application of market planning principles to health care organizations are consistently emphasized.

Methods of the Policy Process (Paperback): Christopher M Weible, Samuel Workman Methods of the Policy Process (Paperback)
Christopher M Weible, Samuel Workman
R1,257 Discovery Miles 12 570 Ships in 9 - 17 working days

The first book to provide leading researchers in different policy process theoretical traditions a space to share the means by which they put their research into action. Maximizes student engagement with the material, with each chapter following a similar framework: introduction of a given theory of the policy process, application of that theory (including best practices for research design, conceptualization, major data sources, data collection, and methodological approaches), critical assessment, future directions, and online resources (including datasets, survey instruments, and interview and coding protocols). Prepare readers to confidently undertake common methodological strategies themselves. * Serves as a companion volume and supplemental guide to the well-established Theories of the Policy Process, 4th Edition (Routledge, 2018).

Artificial Intelligence for Digitising Industry - Applications (Hardcover): Ovidiu Vermesan Artificial Intelligence for Digitising Industry - Applications (Hardcover)
Ovidiu Vermesan
R3,669 Discovery Miles 36 690 Ships in 9 - 17 working days

This book provides in-depth insights into use cases implementing artificial intelligence (AI) applications at the edge. It covers new ideas, concepts, research, and innovation to enable the development and deployment of AI, the industrial internet of things (IIoT), edge computing, and digital twin technologies in industrial environments. The work is based on the research results and activities of the AI4DI (ECSEL JU) project, including an overview of industrial use cases, research, technological innovation, validation, and deployment. This book's sections build on the research, development, and innovative ideas elaborated for applications in five industries: automotive, semiconductor, industrial machinery, food and beverage, and transportation. The articles included under each of these five industrial sectors discuss AI-based methods, techniques, models, algorithms, and supporting technologies, such as IIoT, edge computing, digital twins, collaborative robots, silicon-born AI circuit concepts, neuromorphic architectures, and augmented intelligence, that are anticipating the development of Industry 5.0. Automotive applications cover use cases addressing AI-based solutions for inbound logistics and assembly process optimisation, autonomous reconfigurable battery systems, virtual AI training platforms for robot learning, autonomous mobile robotic agents, and predictive maintenance for machines on the level of a digital twin. AI-based technologies and applications in the semiconductor manufacturing industry address use cases related to AI-based failure modes and effects analysis assistants, neural networks for predicting critical 3D dimensions in MEMS inertial sensors, machine vision systems developed in the wafer inspection production line, semiconductor wafer fault classifications, automatic inspection of scanning electron microscope cross-section images for technology verification, anomaly detection on wire bond process trace data, and optical inspection. The use cases presented for machinery and industrial equipment industry applications cover topics related to wood machinery, with the perception of the surrounding environment and intelligent robot applications. AI, IIoT, and robotics solutions are highlighted for the food and beverage industry, presenting use cases addressing novel AI-based environmental monitoring; autonomous environment-aware, quality control systems for Champagne production; and production process optimisation and predictive maintenance for soybeans manufacturing. For the transportation sector, the use cases presented cover the mobility-as-a-service development of AI-based fleet management for supporting multimodal transport. This book highlights the significant technological challenges that AI application developments in industrial sectors are facing, presenting several research challenges and open issues that should guide future development for evolution towards an environment-friendly Industry 5.0. The challenges presented for AI-based applications in industrial environments include issues related to complexity, multidisciplinary and heterogeneity, convergence of AI with other technologies, energy consumption and efficiency, knowledge acquisition, reasoning with limited data, fusion of heterogeneous data, availability of reliable data sets, verification, validation, and testing for decision-making processes.

Environmental Policymaking in an Era of Climate Change (Paperback): Matthew Nowlin Environmental Policymaking in an Era of Climate Change (Paperback)
Matthew Nowlin
R1,291 Discovery Miles 12 910 Ships in 9 - 17 working days

As the world considers how to deal with the impacts of a changing climate, it's vital that we understand the ways in which the United States' policymaking process addresses environmental issues. A mix of existing theory and original analysis, Environmental Policymaking in an Era of Climate Change applies recent policy scholarship to questions of environmental governance, with a particular focus on climate change. The book examines how competing political actors influence policies within and across institutions, focusing on both a macro-level, where formal bodies set the agenda, and a meso-level, where issues are contained within policy subsystems. Divided into two sections, the book incorporates insights from political science and public policy to provide the reader with a better understanding of how environmental policy decisions are made. Part I offers a framework for understanding environmental policymaking, exploring the history of environmental policy, and discussing the importance of values in environmental policy. Part II applies the framework to the issue of climate change, focusing on agenda-setting and the role of formal institutions in the policymaking process, covering topics that include Congress, the Executive and Judicial branches, and how climate change cuts across policy subsystem boundaries. By placing specific climate change case studies in a broader context, Environmental Policymaking in an Era of Climate Change will help students enrolled in political science, public administration, public policy, and environmental studies courses - as well as all those interested in the impacts of policy on climate change - to understand what is, and will likely continue to be, one of the most pressing policy issues of our time.

State Capitalism's Uncertain Future (Hardcover): Scott B. MacDonald, Jonathan Lemco State Capitalism's Uncertain Future (Hardcover)
Scott B. MacDonald, Jonathan Lemco
R1,954 Discovery Miles 19 540 Ships in 10 - 15 working days

A provocative and timely look at the current state of global economics, particularly how the state-owned companies of Russia, China, Latin America, and other emerging markets are influencing how people work, how they consume, and how they prosper. The global economy is changing: experts are noting slow growth in the advanced economies, greater volatility in international markets, and the emergence of state-owned companies in the competitive marketplace. This forward-looking reference explores the role that state capitalism plays within the political structures of countries throughout the world. The text begins with an introduction to state capitalism, moves into an in-depth examination of several countries and regions, and concludes with a discussion on the future of state capitalism in the next decade. Coauthors Scott B. MacDonald and Jonathan Lemco examine the challenges that state-owned companies face in the global economy, including a weak legal and commercial infrastructure, a conflict of interest between politics and business, and massive corruption in local and regional governments. A close review of the perils of state capitalism based on meritocracy devolving into crony capitalism invites debate on the longevity of this economic system versus a free market economy. Considers the factors that will impede future economic growth in China, Russia, Argentina, and Venezuela Defines the role of the state in the economy and the accompanying political system Features chapters on the economic outlook of Egypt, the Middle East, Eurasia, and Latin America Discusses the future of capitalism in the 21st century Includes a look at alternative economic scenarios in the year 2025

Charity Marketing - Contemporary Issues, Research and Practice (Hardcover): Fran Hyde, Sarah-Louise Mitchell Charity Marketing - Contemporary Issues, Research and Practice (Hardcover)
Fran Hyde, Sarah-Louise Mitchell
R4,402 Discovery Miles 44 020 Ships in 9 - 17 working days

Charities operate within an increasingly challenging environment, with competition for public engagement, funding and volunteers intensifying. High-profile scandals have knocked public trust and the recent Covid-19 pandemic has illustrated how important it is for charities to provide support in times of need and fill the gap left by inadequate public sector provision. Across 12 chapters a diverse group of academics and deep-thinking practitioners present contrasting perspectives and the latest thinking on the challenges within the charity sector. The approach of the book contributes to the growing phenomenon of Theory + Practice in Marketing (TPM) presenting different perspectives and theoretical lenses to stimulate debate and future research. Charity Marketing provides a bridge between the practice of contemporary nonprofit organisations, charity marketing and recent academic insight into the charity sector. Using exemplar case studies of nonprofit and charity brands, this edited volume will be of direct interest to students, academics, marketing practitioners and researchers studying and working in charities, public and nonprofit management, and marketing.

Leading Change While Loving People - Change Management Insights from the Non-profit Sector (Hardcover): Yulee Lee Leading Change While Loving People - Change Management Insights from the Non-profit Sector (Hardcover)
Yulee Lee
R3,945 Discovery Miles 39 450 Ships in 9 - 17 working days

* Illuminates a people-centric way to lead change - the key to change success * Presents insights from change leaders in the non-profit sector via thick, descriptive storytelling * Authored by a Korean American female change leader - a rarity in the change leadership literature

Waqf Development and Innovation - Socio-Economic and Legal Perspectives (Paperback): Syed Nazim Ali, Umar A. Oseni Waqf Development and Innovation - Socio-Economic and Legal Perspectives (Paperback)
Syed Nazim Ali, Umar A. Oseni
R1,286 Discovery Miles 12 860 Ships in 12 - 19 working days

The book is a research monograph which contains high-level research by leading experts in waqf and charitable endowment. The subject has international appeal in jurisdictions having Islamic financial institutions and this includes all countries in the Middle East and North Africa (MENA) region in particular, and Africa at large, some leading countries in Southeast Asia such as Malaysia, Singapore, and Indonesia The book will be useful for all institutions across the world having charitable endowments, social finance, and Islamic finance curriculum Experts involved in charitable endowments and global Non-governmental organizations and humanitarian groups will also find the book very useful The editors were formally affiliated with the Harvard Law School at some time during their careers and some of the contributors are leading experts in Islamic social finance. One of the contributors is a recipient of the prestigious Islamic Development Bank Prize in Islamic Economics.

Resilience in Healthcare Leadership - Practical Strategies and Self-Assessment Tools for Identifying Strengths and Weaknesses... Resilience in Healthcare Leadership - Practical Strategies and Self-Assessment Tools for Identifying Strengths and Weaknesses (Paperback)
Alan Belasen, PhD
R1,080 Discovery Miles 10 800 Ships in 9 - 17 working days

The COVID-19 Pandemic has been an ultimate challenge for leadership resiliency. Resilient leaders are thoughtful and deliberate. They balance logic and emotion, ego and humility. They lead through compassionate empathy by focusing on the 'how', not only the 'what'. They use their influence to drive positive change, diversity and inclusion, and create an equitable community. Most books on resilient leadership appear to focus on spirituality and tools to grow an "unshakable core of calm, strength, and happiness" or "bounce back without getting stuck in the toxic emotions of guilt, false guilt, anger, and bitterness". These books are very similar to handbooks focusing on mental toughness and providing guides for overcoming adversity and managing negative emotions. This book, however, defines resilience as a critical competency of high-performing leaders. Leaders must cultivate resilience in themselves and foster it throughout their organizations and multidisciplinary teams in order to adapt and succeed. Resilience in Healthcare Leadership is differentiated by offering practical strategies and self-assessment instruments for identifying strengths and weaknesses and for developing and sustaining the performance of resilient leaders. The book will also focus on best practices to help build a talent pipeline and develop resilient care team leaders to effectively manage the challenges of disruptive environments. Whether senior or mid-level manager the reader will learn to apply knowledge and skills to initiate cultural change, assess strengths and weaknesses, align leadership roles with organizational goals, and position themselves to become a resilient leader. The reader will also learn how to identify message strategies consistent with stakeholders' needs, resolve conflicts, lead multidisciplinary teams, and realize the impact of resilient leadership in influencing outcomes. Takeaways and tools are included to guide progressive learning and leadership development and build a strong succession pipeline, to help organizations become more prepared to respond to challenges facing healthcare leaders in the future.

Twenty-one Mental Models That Can Change Policing - A Framework for Using Data and Research for Overcoming Cognitive Bias... Twenty-one Mental Models That Can Change Policing - A Framework for Using Data and Research for Overcoming Cognitive Bias (Paperback)
Renee J. Mitchell
R1,114 Discovery Miles 11 140 Ships in 9 - 17 working days

* The Mental Models construction creates a simple framework that can be easily retrieved from memory and applied to policing problems * Designed to accompany the lessons of the American Society of Evidence-Based Policing's curriculum to teach practitioners, researchers, and academics the necessary skills to identify, interpret, integrate, and produce research to inform police policies and practices * Equips readers with multiple models with which to deal with a problem rather than proposing a simplistic strategy

Bringing Value to Healthcare - Practical Steps for Getting to a Market-Based Model (Paperback): Rita E Numerof, Michael Abrams Bringing Value to Healthcare - Practical Steps for Getting to a Market-Based Model (Paperback)
Rita E Numerof, Michael Abrams
R1,103 Discovery Miles 11 030 Ships in 9 - 17 working days

The healthcare sector is on the cusp of sweeping disruption. The hallmarks of the old system-pricing that's disconnected from outcomes and incentives for treating sickness rather than maintaining health-are no longer sustainable. And yet, after decades of financial success, it's difficult for most established industry players to grapple with meaningful changes to their business models. In their latest book, Bringing Value to Healthcare: Practical Steps for Getting to a Market-Based Model, Rita Numerof and Michael Abrams lay out the roadmap to a healthcare system that is accountable for delivering optimal patient outcomes at a sustainable cost. Based on in-depth research and decades of experience consulting with leading hospitals, insurers, and device and drug manufacturers, Numerof and Abrams provide a market-based approach to addressing the ills of the current healthcare system. In addition to highlighting industry challenges and opportunities, the authors also outline the changes required of consumers, employers, and policy makers to move to a patient-centered model characterized by value, accountability, and transparency. This is the handbook for payer, provider, pharmaceutical, and medical device executives who are seeking to preserve today's profitability while positioning their organizations for success in the very different markets of tomorrow. The book's guidance is illuminated by case studies and each chapter concludes with a self-assessment tool and key questions. Getting to a new future isn't easy. But if it can't be envisioned, it can't be realized. Bringing Value to Healthcare is that critical first step.

Public Administration in the Middle East and North Africa (Hardcover): Shahjahan Bhuiyan Public Administration in the Middle East and North Africa (Hardcover)
Shahjahan Bhuiyan
R4,158 Discovery Miles 41 580 Ships in 12 - 19 working days

This book examines the status of public administration in eight countries - the United Arab Emirates (UAE), Turkey, Lebanon, Jordan, Morocco, Tunisia, Sudan, and Libya - in the Middle East and North Africa (MENA). This volume explores the issues, perspectives, traditions, and cultures that shape the operation of public administration in the region. The book also offers critical narratives on how the region's governments manage the state and statecrafts regarding their governance design. It reflects on the multiplicity of public administration structures, functions, processes, and procedures, as well as reform schemes, which are critical in achieving good governance to continuously improve the human condition in the MENA region. Public Administration in the Middle East and North Africa will be of interest to scholars and students concerned with the ways in which technological change, knowledge accumulation, and dissemination can increase a state's effective governance capacity.

The Handbook of Continuing Professional Development for the Health Informatics Professional (Paperback, 2nd edition): JoAnn... The Handbook of Continuing Professional Development for the Health Informatics Professional (Paperback, 2nd edition)
JoAnn Klinedinst
R1,347 Discovery Miles 13 470 Ships in 12 - 19 working days

Engaging in ongoing, continuing professional development (CPD) is a strategic imperative for the health informatics professional. In our global economy, healthcare is fast-paced, dynamic, and ever-changing. While this rapid change is both exciting and exhausting, digital health transformation is positively impacting lives, today and every day, in ways not previously imagined. Faced with a COVID-19 pandemic that has forever changed the landscape of health and care delivery, global health and care stakeholders must ensure that our ecosystem continues to rapidly evolve through innovation, government and ministry incentives, and technological advancements to reach citizens everywhere. For these reasons, health informaticists must embrace lifelong learning to ensure they have the professional competencies to advance initiatives that positively impact patient care. The Handbook of Continuing Professional Development for the Health Informatics Professional, Second Edition has adapted to the evolving needs of health and care professionals everywhere. The Handbook provides the rationale and the resources to do so and serves as a reference to enhance one's career. No other comprehensive resource exists to assist health informaticists in developing and maintaining their professional competencies. Written as a contributed compilation of topics by leading practitioners, the book discusses the most critical competencies needed to ensure understanding of the vast health and care ecosystem while also highlighting industry influences that shape the very evolution of health information and technology. About HIMSS The Healthcare Information and Management Systems Society (HIMSS) is a global advisor, thought leader, and member association committed to transforming the health ecosystem. As a mission-driven non-profit, HIMSS offers a unique depth and breadth of expertise in health innovation, public policy, workforce development, research, and analytics to advise leaders, stakeholders, and influencers from across the ecosystem on best practices. With a community-centric approach, our innovation engine delivers key insights, education, and engaging events to healthcare providers, payers, governments, startups, life sciences, and other health services organizations, ensuring they have the right information at the point of decision. HIMSS has served the global health community for more than 60 years with focused operations across North America, Europe, the United Kingdom, the Middle East, and Asia-Pacific.

Voices of Innovation - Fulfilling the Promise of Information Technology in Healthcare (Hardcover, 2nd edition): Edward W Marx Voices of Innovation - Fulfilling the Promise of Information Technology in Healthcare (Hardcover, 2nd edition)
Edward W Marx
R4,202 Discovery Miles 42 020 Ships in 12 - 19 working days

Everyone talks innovation and we can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization’s DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Through timely essays from leading experts, the first edition showcased the widely adopted healthcare innovation model from HIMSS and how providers could leverage to increase their velocity of digital transformation. Regardless of its promise, innovation has been slow in healthcare. The second edition takes the critical lessons learned from the first edition, expands and refreshes the content as a result of changes in the industry and the world. For example, the pandemic really shifted things. Now providers are more ready and interested to innovate. In the past year alone, significant disruptors (such as access to digital health) have entered the provider space threatening the existence of many hospitals and practices. This has served as a giant wake-up call that healthcare has shifted. And finally, there is more emphasis today than before on the concept of patient and clinician experience. Perhaps hastened by the pandemic, the race is on for innovations that will help address clinician burnout while better engaging patients and families. Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage innovation to help fulfill the promise of healthcare information technology in enabling superior business and clinical outcomes.

Sustainable Digital Technologies for Smart Cities - Healthcare, Communication, and Transportation (Hardcover): L Ashok Kumar,... Sustainable Digital Technologies for Smart Cities - Healthcare, Communication, and Transportation (Hardcover)
L Ashok Kumar, R. Manivel, Eyal Ben Dor
R4,185 Discovery Miles 41 850 Ships in 12 - 19 working days

Covers three important aspects of smart cities i.e., healthcare, smart communication and information, and smart transportation technologies Discusses on various security aspects of medical documents and the data preserving mechanisms Provides better solution using IoT techniques for healthcare, transportation, and communication systems Includes the implementation example, various datasets, experimental results, and simulation procedures Offers solution for various disease prediction systems with intelligent techniques

Contracting for Design and Construction Services in the Public Sector (Hardcover): John O. Adler Contracting for Design and Construction Services in the Public Sector (Hardcover)
John O. Adler
R3,048 Discovery Miles 30 480 Ships in 12 - 19 working days

Outlines the unique design and construction procurement process step-by-step, capturing the many changes that have evolved in the industry over the last two decades, including Progressive Design-Build, Construction Manager/General Contractor (CMGC) approaches, and Public Private Partnerships (P3). Addresses procurement of design and construction services from a practitioner perspective, capturing specific policies, procedures, and best practices, such as common project risks, steps in the project planning process, construction project delivery methods, the selection process, administration of design and construction contracts, and an overview of social, environmental, and economic issues. Includes a brief Instructor Guide and PowerPoint slides online for those who wish to teach from the book. Offers an easy and entertaining read for public procurement practitioners, ranging from entry-level practitioners to seasoned professionals and managers.

Injecting Creative Thinking into Healthcare - Bringing innovative practice to healthcare (Hardcover): Barry P. McMahon, Paul... Injecting Creative Thinking into Healthcare - Bringing innovative practice to healthcare (Hardcover)
Barry P. McMahon, Paul Coughlan
R4,014 Discovery Miles 40 140 Ships in 12 - 19 working days

The book sets out to inform a broad range of professionals working in medicine and healthcare about how creative thinking and design concepts can be used to innovate in providing an enhanced patient experience. It outlines these concepts as a primary means to identify, clarify and resolve some of the process improvement and enhancement challenges in healthcare delivery. It demonstrates by example how such challenges can be addressed, drawing on case examples from healthcare and other industries, and from the authors’ own experiences as innovators and educators. It emphasizes the value of learning in action. For the reader who already has a leaning towards novel approaches to addressing healthcare delivery challenges, it provides guidance on harnessing team inputs and engaging with a network of contributors. It is an ideal resource for all working in medicine and healthcare, from managers, nurses, doctors, administrators, executives, and allied health professionals to medical engineers, medical physicists, medical scientists and medical product developers. Features Provides a unique framework to conceptualise innovation in healthcare and medicine. Authored by an award-winning medical scientist and an established business school Professor who have proven track-records with innovation, in education settings and as entrepreneurs. Presents a clear interdisciplinary approach, complemented with practical case studies set in the context of the challenges facing healthcare delivery in the 21st century. Dr. Barry McMahon has a national and international reputation as an Academic Medical Physicist in the fields of novel physiological measurement and medical device innovation and design. He is the co- inventor of the Functional Lumen Imaging Probe (FLIP) technique later commercialised as EndoFLIP™. He was the Director of the Innovation Academy at Trinity College Dublin from 2012 to 2017. Since 2020 he is advising Children’s Health Ireland on innovation practice. In 2021, he retired as Chief Physicist/Clinical Engineer at Tallaght Hospital, Ireland and currently runs his own innovation-consulting group Electric Mindset Ltd. Dr. Paul Coughlan is Professor in Operations Management and Co-Director of Faculty at Trinity Business School, Trinity College Dublin. His research explores collaborative strategic improvement of operations through network action learning. He was the Director of the Innovation Academy at Trinity College Dublin from 2010 to 2012. He is a founding director of a research-based spin-out venture, Easy Hydro Ltd.

Trust, Impact, and Fundraising for Nonprofits - How meaningful ethics and strategic evaluation can multiply your revenue and... Trust, Impact, and Fundraising for Nonprofits - How meaningful ethics and strategic evaluation can multiply your revenue and expand your program (Hardcover)
Kenneth Phillips
R3,877 Discovery Miles 38 770 Ships in 12 - 19 working days

Distilling decades of leadership expertise into an effective framework, this is a practical guidebook for nonprofits around the globe, with practical recommendations for the urgently needed steps to make this a better world. Charities in the U.S. and NGOs globally need to overcome two glaring and persistent weaknesses in the eyes of potential donors: trustworthiness and effectiveness. After examining possible causes for these deficits, fundraising and organizational development guru Ken Phillips guides readers through the process that leads to greater trust and respect by donors, better results for beneficiaries, significantly increased funding, and better and bigger programs. Alongside helpful worksheets, he presents seven steps to make sure ethics are meaningful, eight disciplines to ensure programs achieve good results, and a communications approach to demonstrate responsibility and accountability, all interwoven with inspiring case studies from his own international experience and other organizations' stories. Staff and volunteers at registered nonprofits around the world, as well as any individual or group raising funds more informally, will value this guide to empower organizations to win trust, raise more funds, and achieve greater program impact.

Organizational Culture and Social Equity - An Experiential Guide (Hardcover): Angela Kline, Stephanie Dolamore Organizational Culture and Social Equity - An Experiential Guide (Hardcover)
Angela Kline, Stephanie Dolamore
R4,456 Discovery Miles 44 560 Ships in 12 - 19 working days

Social equity, or the lack of social equity, is practiced in all of our organizations. By focusing on advancing social equity in organizational culture, public and nonprofit organizations can create more inclusive operations, correct historical injustices, and fulfill their mission to serve the community. Social equity is often explored as a grand theory, but it is critical for organizations to identify and practice strategies to apply theory into action. Organizational Culture and Social Equity: An Experiential Guide is the first book of its kind to provide the public service-minded reader with an opportunity to practice social equity. The chapters are designed to be both theoretical and practical, helping the reader develop knowledge to analyze social equity efforts in their own organization as well as the tools to act. The contributing chapter authors in this book explore social equity through various dimensions of organizational culture: physical characteristics and general environment; policies, procedures, and structures; socialization; leadership behavior; rewards and recognition; discourse; and learning and performance. Each contributor provides a thorough overview of their respective culture category along with important theories and concepts, definitions, and strategies for practice. The chapter authors then examine social equity in each area of organizational culture through a learning activity, discussion questions, and a 'Call to Action.' Each chapter further reinforces concepts with a vignette featuring a public administrator who has faced a situation related to that chapter. Organizational Culture and Social Equity is a timely and essential read for all those who wish to study or practice public administration through an equity lens.

Complex Governance Networks - Foundational Concepts and Practical Implications (Hardcover): Goektug Morcoel Complex Governance Networks - Foundational Concepts and Practical Implications (Hardcover)
Goektug Morcoel
R3,869 Discovery Miles 38 690 Ships in 12 - 19 working days

What are the roles of governments and other actors in solving, or alleviating, collective action problems in today's world? The traditional conceptual frameworks of public administration and public policy studies have become less relevant in answering this question. This book critically assesses traditional conceptual frameworks and proposes an alternative: a complex governance networks (CGN) framework. Advocating that complexity theory should be systematically integrated with foundational concepts of public administration and public policy, Goektug Morcoel begins by clarifying the component concepts of CGN and then addresses the implications of CGN for key issues in public administration and policy studies: effectiveness, accountability, and democracy. He illustrates the applicability of the CGN concepts with examples for the COVID-19 pandemic and metropolitan governance, particularly the roles of business improvement districts in governance processes. Morcoel concludes by discussing the implications of CGN for the convergence of public administration and public policy education and offering suggestions for future studies using the CGN conceptualization. Complex Governance Networks is essential reading for both scholars and advanced students of public policy, public administration, public affairs, and related areas.

Health and Care in Neoliberal Times (Hardcover): Neil Small Health and Care in Neoliberal Times (Hardcover)
Neil Small
R3,870 Discovery Miles 38 700 Ships in 12 - 19 working days

This book argues that neoliberal changes in health and social care go beyond resource allocations, priority setting, and privatisation, and manifest in an invidious erosion of the quality of our social relationships, including relationships between care provider and care recipient. Critically examining the concept of culture and why shifts in what is considered 'acceptable practice' happen, the book explores the conduct of conduct. It draws together what we know about neoliberalism's impact on the economy and public services with research around governmentality and social change. Looking at breakdowns in the quality of care in the NHS and social care across a range of settings it holds that macro influences, such as austerity and marketisation, cannot explain everything and many of the damaging things that go on in care breakdowns occur in micro interactions between care provider and care recipient. Analysing the interactions between the calculations of political centres, the strength of professional identities, the effectiveness of oversight and supervision and the biographies of protagonists, Neil Small problematises the focus on culture, and culture change, in our response to care failures and examines what a different approach to care might involve. Exploring the interaction of politics, economics and social change and their impact on healthcare and the wider welfare state, this is an important contribution for students and researchers in health and social care, sociology, political science and management studies.

The Medical Professional's Guide to LGBT+ Inclusion - Creating a Workplace Culture that Nurtures a Welcoming, Inclusive,... The Medical Professional's Guide to LGBT+ Inclusion - Creating a Workplace Culture that Nurtures a Welcoming, Inclusive, and Affirming Environment (Hardcover)
Kryss Shane
R4,162 Discovery Miles 41 620 Ships in 12 - 19 working days

The rates of medical bullying, absences by LGBT+ professionals due to lack of safety in the workplace, and subsequent suicidality for LGBT+ youth and adults are exponentially higher than for non-LGBT+ youth and adults. As a result, many LGBT+ patients and professionals are suffering needlessly, and many business leaders are unsure of what to do. This book solves that problem. Featuring real-life situations and scenarios, a glossary, and further resources, this book enables professionals in a variety of business roles to integrate foundational concepts into their everyday interactions with potential and current employees to create an overall medical workplace culture that nurtures a welcoming, inclusive, and affirming environment for all. This book can be utilized by independent readers, department teams, and entire medical corporations reading experiences. Setting out best practices and professional guidance for creating an LGBT+ inclusive medical workplace, this approachable and easy-to-follow book guides medical leaders and anyone working in a medical facility toward appropriate and proven ways to create safer working environments, update workplace policies, enhance hiring and staff retention protocols, and better support LGBT+ employees in the workplace as well as for LGBT+ patient experiences. The real-life scenarios are a unique feature of this book. While many offer information, this book is practical and requires active engagement with the material for the reader. The scenarios offer the reader the opportunity to try out the foundational knowledge they obtained in earlier chapters by giving real business place experiences that others have been challenged by. After reading the scenario, there are intentional pointed thought questions, which can be used for discussion if the book is read in groups or teams. This encourages teamwork and shared learning. Then, readers will receive guidance from America’s leading LGBT+ expert, who uses her 25+ years of experience to guide the reader as if they were receiving individualized guidance right from her to them!

Public Administration in the Middle East and North Africa (Paperback): Shahjahan Bhuiyan Public Administration in the Middle East and North Africa (Paperback)
Shahjahan Bhuiyan
R1,276 Discovery Miles 12 760 Ships in 12 - 19 working days

This book examines the status of public administration in eight countries - the United Arab Emirates (UAE), Turkey, Lebanon, Jordan, Morocco, Tunisia, Sudan, and Libya - in the Middle East and North Africa (MENA). This volume explores the issues, perspectives, traditions, and cultures that shape the operation of public administration in the region. The book also offers critical narratives on how the region's governments manage the state and statecrafts regarding their governance design. It reflects on the multiplicity of public administration structures, functions, processes, and procedures, as well as reform schemes, which are critical in achieving good governance to continuously improve the human condition in the MENA region. Public Administration in the Middle East and North Africa will be of interest to scholars and students concerned with the ways in which technological change, knowledge accumulation, and dissemination can increase a state's effective governance capacity.

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Project Management For Engineering…
John M. Nicholas, Herman Steyn Paperback R581 Discovery Miles 5 810
Teacher Education to Enhance Diversity…
A. Anthony Ash II, Greg A. Wiggan, … Paperback R1,316 Discovery Miles 13 160
Optimal Control of Complex Structures
Karl-Heinz Hoffmann, Irena Lasiecka, … Hardcover R2,605 Discovery Miles 26 050

 

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