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Books > Business & Economics > Business & management > Office & workplace > Secretarial & office skills
The 2014 Labor Force Survey report seeks to contribute to solutions
to the jobs challenge in Sierra Leone through a foundational
analysis of the country's first dedicated labour survey in nearly
three decades. The report provides an overview of the employment
situation in Sierra Leone, ranging from labour force participation
to the types of employment among the working-age population.
Through analysis of specialised modules, the report sheds light on
key constraints to self-employment in agricultural activities and
non-farm household enterprises, which are, respectively, the first-
and second-largest sources of jobs in the economy. It also
highlights the extent of informality in both wage employment and
non-farm self-employment as well as how an individual's status in
the labor market relates to income poverty. The report also
presents information on skills levels and how basic skills are
acquired by the working age population. Finally, the report
discusses issues related to youth employment and the specific
constraints faced by youth in gaining access to productive job
opportunities.
When jobs are scarce, the competition is fierce. Job security is a
real concern in today's economy with companies constantly
downsizing and laying off their support staff. Some cuts are
unavoidable in order for companies to stay afloat; however, if you
are a top notch secretary, chances are you will not be the first
one booted out the door. This book, How to be the Best Secretary
Anyone Could Ever Have, will prepare you for jobs in the
secretarial field or help you to enhance your existing skills in
this area. It provides pointers on how to best apply your core
competency skills to promote long-term success and maintain a
competitive edge.
Secretaries have been in existence since the establishment of
the office and will undoubtedly continue to exist as long as there
are offices and bosses. But the role has expanded from earlier
years, and the responsibilities and duties have evolved as well. In
"The Elite Secretary," author Sandra C. Rorbak, who has been a
secretary on three continents throughout her career of more than
twenty years, provides specific information on how to succeed in
the position.
"The Elite Secretary" clarifies what novice secretaries really
need to know: what to do (and what not to do) on the first day, how
to handle the bully boss and other unsavory office personalities,
what to expect in the modern office, and how to become an elite
secretary. It provides real-life examples for both new and
experienced secretaries, explaining what to expect on the job and
how to handle ambiguous situations. What are the advantages and
disadvantages of temping? How do male and female employers differ?
How does one navigate office politics?
An informative, how-to guide, "The Elite Secretary" includes
practical tools such as resume suggestions, a day-by-day checklist
for interview preparation, competency guidelines, and a sample
dress code policy to help you become a top-notch secretary.
What is a Chief Virtual Officer? My philosophy revolves around the
idea that you, the virtual assistant, are now a business owner.
However, I've found that often business owners, and even virtual
assistants themselves, view a virtual assistant (VA) as little more
than another employee. This view can make it challenging to convey
the true value a virtual assistant can provide a business owner. It
also makes it challenging for the VA to present their business in
the best professional setting. That's why I decided to call the VAs
I coach Chief Virtual Officers. After all, you are the chief
officer of your business. This title more accurately reflects the
VA's position as a business owner. About This Book This book is
designed in such a way that a Chief Virtual Officer can use it as a
workbook, work through it on their own, at their own pace, and
develop the mindset needed to run a successful virtual assistant
business. The book has been designed with large margins and plenty
of space to write notes. Topics Include: Are you Chief Virtual
Officer Material? Setting Up Your Business Identifying Your Ideal
Client and Target Market Marketing Your Services Communicating With
Your Client Referrals and Testimonials Sub-Contracting
Collaborating with Other Chief Virtual Officers Samples Included:
Marketing Plan Marketing Calendar Pre-Contract Questionnaire
Contract Blog Questionnaire Self-Promotion Questionnaire
If you have challenges keeping your contacts organized or you have
become frustrated with the address books that you are currently
using then you are in need of a professional address book. This
book is the best method that is currently available to help the
user to keep addresses, telephone, numbers, email addresses and any
other contact details properly organized.
Blackboard Learn is web application software that allows users
around the world to participate in training and educational
opportunities. This software is utilized in high schools, college
campuses, corporations, and government entities. 'Blackboard Learn
Administration' navigates both novice and experienced
administrators through the simple and complex parts of the
e-Learning portal. Readers go step-by-step with the author from
planning and installing a Blackboard Learn instance to supporting
and administrating a system with courses and users.
Successful business writing. How to write business letters, emails,
reports, minutes and for social media. Improve your English writing
and grammar. Improve your writing skills. A Skills Training Course.
Lots of exercises and free downloadable workbook. Dramatic changes
in technology in the workplace mean we write so much more than we
used to. It is vital to be able to express ourselves in a
professional manner. This book enables you to plan, prepare and
express your thoughts in a clear and persuasive way. This is the
American spelling version of this book. For the UK style spelling
version please use the following ISBN to find it 978-1-84937-071-4.
The book is a course to help you practice the skills as you work
through it. There is also a downloadable workbook available at
http: //www.uolearn.com . The book will help you to become skilled
in a wide range of areas, including the following list. Achieve
improved results through thinking about the purpose of the
communication. Get what you want by identifying the background and
needs of your reader. Create successful text for emails, letters,
minutes, reports, brochures, websites, tenders and social media.
Ensure your organization's good image through knowledge of
proofreading. Gain techniques to prepare thoroughly for writing.
Write effective communications that persuade people. Give excellent
impressions with well formatted documents. Avoid common mistakes of
business writing. Lots of exercises to help you improve your
writing skills. The book shows example letters and emails. Learn
how to write good English and correct grammar. Achieve success
through excellent written communication. Praise for business
writing success: 'The course gave me a boost of confidence that
shows I am capable of drafting letters.' Manchester United Football
Club 'I learnt such a lot from the course, I take a bit longer over
everything I write now, but it is amazing the difference if you
change the 'tone' of the message.' 'I found the course very useful
and geared to the industry I am in.' 'I feel a lot more confident
using punctuation. I found the course interesting and everything is
explained clearly.' 'I learnt how to deliver bad news with a
positive spin.' 'It is all great and adaptable for my role.' 'I
particularly found the practicing of email writing and feedback
given was incredibly helpful.' 'I thought this was focused and
incredibly useful. The methods, hints and tips which I learned will
enable me to improve the quality of my work.' I would certainly
recommend it to others.' 'Extremely informative.' 'It is fantastic
and has helped me improve my writing skills.' About the author:
Heather Baker Heather had over twenty years' experience as a
secretary and PA before setting up Baker Thompson Associates
Limited in 2000. The company specializes in the training and
development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to personal assistant to the managing director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
Amazon top five selling book based on this system (Speed Writing
skills training course, http: //www.UoLearn.com ) which is also
available as a video training course (http:
//www.bakerthompsonassoc.co.uk ). She is also the author of
Successful Minute Taking.
This scarce antiquarian book is included in our special Legacy
Reprint Series. In the interest of creating a more extensive
selection of rare historical book reprints, we have chosen to
reproduce this title even though it may possibly have occasional
imperfections such as missing and blurred pages, missing text, poor
pictures, markings, dark backgrounds and other reproduction issues
beyond our control. Because this work is culturally important, we
have made it available as a part of our commitment to protecting,
preserving and promoting the world's literature.
Successful Minute Taking and writing. How to prepare, write and
organize agendas and minutes of meetings. Learn to take notes and
write minutes of meetings. Your role as the minute taker and how
you interact with the chair and other attendees. I'd rather throw
myself downstairs - That was how I used to feel about minute
taking; this book is for those among you who feel the same. It is
aimed at secretaries, PAs and administrators and covers the issues
that worry them. These are based on the things that worried me and
that have worried my hundreds of delegates over the last 10 years.
This book is easy to read and has lots of exercises to help you
develop your skills. It has advice on note taking, summarizing,
preparing agendas, becoming more confident in your role, working
with the chair, writing skills, listening skills and the difference
between making notes at the meeting and writing the minutes. There
is a useful list of the order of tasks and a checklist with
timings. There is a free downloadable booklet with all the
exercises in it for you. The author, Heather, has experience not
only of undertaking the role of secretary and PA but she also has
10 years' experience in training other people to use the skills she
has and she shares all of this experience in this book. If you want
to learn how to take minutes with ease then this is the book for
you. What do people think? 'I had a real phobia about minute taking
and was dreading today, but you've really taken away my fear. It's
all fallen into place.' Beverley, Leeds 'One of the best
facilitators ever - quite clearly Heather had an extensive
knowledge of the skills needed and she wanted to share best
practice. Everyone had a part to play and felt confident enough to
ask and contribute whatever their level of expertise. Heather was
very approachable.' 'This was excellent and clearly met all of its
objectives. The course was well planned and the subject matter
presented in a clear, logical and interesting way.' 'Heather had
very good subject knowledge and is a very good trainer. She used a
number of different teaching methods and was excellent at putting
the group at ease; everyone joined in.' Committee servicing and
minute taking for Leeds Metropolitan University 'I'm fairly
comfortable with taking minutes, but find I write a lot of notes in
the meeting which probably aren't necessary. I've learned how to
condense effectively.' 'Heather was very practical and helpful;
understood the reality of taking minutes and not just the theory!'
Minute taking for RiverStone Management Limited 'I enjoyed the
course and found it relevant to my needs. The trainer was helpful
and able to answer questions.' 'I found the course really useful
and the style very easy to understand.' Minute taking for Yorkshire
Television About the author: Heather Baker Heather had over twenty
years' experience as a secretary and PA before setting up Baker
Thompson Associates Limited in 2000. The company specializes in the
training and development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to personal assistant to the managing director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
Amazon best selling book based on this system (Speed Writing skills
training course, 9781849370110 http://www.UoLearn.com ) which is
also available as an online training course
(http://www.bakerthompsonassoc.co.uk ). She is also the author of
Successful Business Writing, 9781849370745.
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