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Books > Business & Economics > Business & management > Office & workplace > Secretarial & office skills
Common Core Basics Mathematics Core Subject Module (grade level
equivalency 6-8) builds the foundational skills needed for Common
Core-based high school equivalency exams and beyond. It is the
first step toward achieving high school equivalency test success
and college and career readiness. Features include diagnostic
pre-tests and mastery post-tests, 21st century skill instruction to
develop critical thinking, instruction tied to real-world tasks,
and inquiry-based learning opportunities.
Dental Reception and Practice Management 2nd Edition is the dental
office administrator's essential companion to all aspects of
reception work and supervisory practice management duties. The book
covers vital interpersonal skills and the important aspects of
business management and marketing relevant to dentistry. In
addition, it explains the development of dental care, enhancing the
reader's understanding and awareness of the necessary clinical
aspects of dentistry. It also addresses the General Dental
Council's Standards for the Dental Team, which details the nine
principals for observing patient rights, and looks at new
regulations introduced by the Health and Social Care Act. Provides
practical advice for dental receptionists wishing to upgrade their
skills Covers all aspects of the receptionist role, from
administration and marketing to quality management and patient
experience Looks at new standards and regulations put into effect
Offers concrete suggestions to improve dental practices and further
patient health Includes access to a companion website with case
studies and links to useful websites Dental Reception and Practice
Management 2nd Edition is designed for use by dental receptionists
in practice and for use in dental reception courses. It will also
greatly benefit dental nurses, dental hygienists, and dentists.
Taking Minutes of Meetings guides you through the entire process of
minute taking: arranging the meeting; writing the agenda; creating
the optimum environment; structuring the meeting and writing notes
up accurately. The often misunderstood role of minute-taker is one
of the most important and powerful in a meeting, and this book will
help you excel at this crucial skill, allowing you to build your
career and credibility. Taking Minutes of Meetings is an easy to
read 'dip-in, dip-out' guide, providing hands-on advice about the
sections of a meeting as well as tips on how to create an agenda,
personal preparation, best practice advice on taking notes and how
to improve your accuracy. Fully updated for 2019, this 5th edition
now features even more practical exercises, useful templates, and
top tips, as well as guidance on using technology effectively and
minutes for different types of meetings. The Creating Success
series of books... Unlock vital skills, power up your performance
and get ahead with the bestselling Creating Success series. Written
by experts for new and aspiring managers and leaders, this
million-selling collection of accessible and empowering guides will
get you up to speed in no time. Packed with clever thinking, smart
advice and the kind of winning techniques that really get results,
you'll make fast progress, quickly reach your goals and create
lasting success in your career.
The FET College series is designed to meet the needs of students
and lecturers of the National Certificate Vocational.
Successful Minute Taking and writing. How to prepare, write and
organize agendas and minutes of meetings. Learn to take notes and
write minutes of meetings. Your role as the minute taker and how
you interact with the chair and other attendees. I'd rather throw
myself downstairs - That was how I used to feel about minute
taking; this book is for those among you who feel the same. It is
aimed at secretaries, PAs and administrators and covers the issues
that worry them. These are based on the things that worried me and
that have worried my hundreds of delegates over the last 10 years.
This book is easy to read and has lots of exercises to help you
develop your skills. It has advice on note taking, summarizing,
preparing agendas, becoming more confident in your role, working
with the chair, writing skills, listening skills and the difference
between making notes at the meeting and writing the minutes. There
is a useful list of the order of tasks and a checklist with
timings. There is a free downloadable booklet with all the
exercises in it for you. The author, Heather, has experience not
only of undertaking the role of secretary and PA but she also has
10 years' experience in training other people to use the skills she
has and she shares all of this experience in this book. If you want
to learn how to take minutes with ease then this is the book for
you. What do people think? 'I had a real phobia about minute taking
and was dreading today, but you've really taken away my fear. It's
all fallen into place.' Beverley, Leeds 'One of the best
facilitators ever - quite clearly Heather had an extensive
knowledge of the skills needed and she wanted to share best
practice. Everyone had a part to play and felt confident enough to
ask and contribute whatever their level of expertise. Heather was
very approachable.' 'This was excellent and clearly met all of its
objectives. The course was well planned and the subject matter
presented in a clear, logical and interesting way.' 'Heather had
very good subject knowledge and is a very good trainer. She used a
number of different teaching methods and was excellent at putting
the group at ease; everyone joined in.' Committee servicing and
minute taking for Leeds Metropolitan University 'I'm fairly
comfortable with taking minutes, but find I write a lot of notes in
the meeting which probably aren't necessary. I've learned how to
condense effectively.' 'Heather was very practical and helpful;
understood the reality of taking minutes and not just the theory!'
Minute taking for RiverStone Management Limited 'I enjoyed the
course and found it relevant to my needs. The trainer was helpful
and able to answer questions.' 'I found the course really useful
and the style very easy to understand.' Minute taking for Yorkshire
Television About the author: Heather Baker Heather had over twenty
years' experience as a secretary and PA before setting up Baker
Thompson Associates Limited in 2000. The company specializes in the
training and development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to personal assistant to the managing director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
Amazon best selling book based on this system (Speed Writing skills
training course, 9781849370110 http://www.UoLearn.com ) which is
also available as an online training course
(http://www.bakerthompsonassoc.co.uk ). She is also the author of
Successful Business Writing, 9781849370745.
Kessinger Publishing is the place to find hundreds of thousands of
rare and hard-to-find books with something of interest for
everyone!
Existing shorthand systems (Gregg, Pitman, Teeline) provide
non-alphabetical symbols or outlines to increase the writing speed.
A number of writing strokes is significantly reduced and a high
speed can be attained. However, a great deal of time must be spent
on memorization and retention is difficult if you decide to use
Gregg, Pitman, Teeline and similar symbol-based methods. On the
other hand, speedwriting methods use alphabet letters and are
easier to learn. But they require two or three strokes to write a
standard letter and can not match a writing speed attainable by
non-alphabetical shorthand. The MiniScript system is
non-alphabetical version of the EasyScript method and designed to
simplify learning and provide a high writing speed comparable to
symbol-based shorthand and. EasyScript was introduced in 1990 and
has become a viable alternative in the United States and worldwide
for those who prefer to utilize alphabet-based
speedwriting.MiniScript employs: a) a proven and popular EasyScript
alphabet-based abbreviation methodology that reduces considerably
the memorization volume by using a small set of abbreviating rules
and b) writing abbreviations with special symbols to attain writing
speeds comparable to non-alphabetical shorthand. Applying
MiniScript you will need to remember only a list of 9 special
symbols representing English alphabet. Symbols from conventional PC
keyboard such as period (.), slash (/), comma (,) are used and
require little or no training. EasyScript book is not required to
study MiniScript. A demo of EasyScript is available at our website
easyscript.com
Millions of women have held the position of secretary, alternately
lauded as a breakthrough opportunity and excoriated as dead-end
busy work. From the female pioneers who infiltrated Capitol Hill
offices during the Civil War to today s tech-savvy administrative
assistants, secretaries have withstood criticism for abandoning
their rightful sphere (the home), weathered the dubious advice of
secretarial guide- books, taken hits from feminists and
antifeminists alike, and demanded the right to resist making coffee
all while making their bosses look good. In Swimming in the Steno
Pool, author-secretary Lynn Peril profiles the various incarnations
of the secretary, from pliable, sexy mate of the office husband to
postfeminist executive-in-training, drawing inspiration from a wide
range of femorabilia and secretarial guidebooks of yesteryear.
Featuring an array of fabulous illus- trations promoting office
equipment and office girls alike, Peril delivers a feisty, witty
celebration of the women who ve been running the show for decades."
Speed Writing - the 21st century alternative to shorthand Most
people need a note taking system for work or study but few people
have the time or inclination to spend a year or two learning
shorthand. BakerWrite Speed Writing enables you to learn a new
system in a matter of hours and become proficient within weeks.
This book is laid out in 6 easy to follow lessons, that take about
an hour each. Practical guided exercises, with full answers, in
each chapter and each session is rounded off with a dictation
passage. Save time and become more efficient taking dictation, in
meetings, on the telephone, in lectures or interviews. No strange
squiggles to learn - just different ways to use the letters you
already know. Your notes will be easy to transcribe. Enhance your
career with a new skill. Save time by reducing your written text by
an average of 33% - often more. Adapt the system to suit your
needs. Free downloadable dictionary and workbook, available from
http: //www.UoLearn.com A terrific opportunity to save time and
change your working practises - for the better What do people think
of this speed writing system? "BakerWrite is the easiest shorthand
system I have come across. Having studied all the major shorthand
systems and even other speed writing courses, I find BakerWrite a
sheer delight." "I will use this system all the time." "Your system
is so easy to learn and use." "I will recommend this course to
everyone who takes notes." "I am 51 years old and have been a
secretary more or less since I left school. I took the requisite
Pitmans shorthand course whilst at school and have never been able
to understand it, all those squiggles and lines. I have used my own
speed writing version of words through the years and have managed
to get by (as long as I dealt with the notes as soon as I had
written them and the dictator wasn't too quick - so it was half
memory and half being able to read my own shorthand version). But
now, everything is so clear and makes complete sense. I take your
book on the train every morning and even after the first reading it
completely made sense and I could even remember most of what I had
read in the first chapter and believe me my memory at retaining new
info is not as it used to be. Even when I was reading your
abbreviations I was able to see what they were in a lot of cases
before I checked the meaning. I am thoroughly enjoying learning a
new "skill" from a book that is so simple to understand and I have
already started to implement my new dictionary of words when taking
notes. A great big thank you for developing a system that is so
easy to understand and completely workable and I looking forward to
"showing off" my new skills when taking notes (which I will
actually be able to understand) at the next board meeting." Ann,
Knightsbridge, London About the author - Heather Baker Heather had
over twenty years' experience as a secretary and PA before setting
up Baker Thompson Associates Limited in 2000. The company
specializes in the training and development of secretarial and
administrative staff, www.bakerthompsonassoc.co.uk. She now travels
all over the UK working with large and small companies to enable
their office staff and PAs to work more effectively and
efficiently. She also delivers courses in the Middle and Far East.
She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett
Packard; she spent 5 years in France working for the Commercial
Director of Cognac Hine and then 10 years with Granada Media
working up to Personal Assistant to the Managing Director,
commuting regularly between their offices in Manchester and London.
She developed this speed writing system to fulfil a requirement by
many companies for a quick and easy way for their employees to take
notes.
Written by a former Times Creme PA of the Year, this new edition of
The Definitive Personal Assistant and Secretarial Handbook is the
ultimate guide for all management assistants, PAs, secretaries and
executive assistants. Administrative personnel in today's workplace
hold an immense influence, not only on their bosses' performance,
but also on the running of the whole organisation. This bestselling
book is the only resource needed to excel in one's role as an
assistant, outshine bosses' expectations and go up the ladder.
Placing special emphasis on career development and learning, it
provides help and advice on the skills necessary to progress in
your career. Along with a chapter to share with your boss for a
more fruitful working relationship, The Definitive Personal
Assistant and Secretarial Handbook includes help with time
management, networking, relationship management, communication and
confidence. Now with a new chapter on how to use neuroscience tools
to coach yourself through your weaknesses and primed behavioural
traits, it also contains even more practical help with minute
taking, telephone and mobile communication etiquette and
presentation skills. With free downloadable online resources to aid
the day-to-day running of your office, this comprehensive and
accessible guide can help you keep your finger on the pulse and
maintain your professional image. Free downloadable online
resources that include minute-taking templates and a comprehensive
management checklist.
If you use a keyboard you need this book. Most of us use computers
- many of us all the time - but how many of us can type properly?
'When you've learned how to touch type a 3000 word report will take
you less than 1 hour to type!' With this book you can learn to
'touch type' in ten hours at a fraction of the cost of a course. It
will also take you less time than the average course and, best of
all, you can learn in your own home or office. Just think how much
time you will save in your working day - and you will be able to
concentrate on the content rather than finding the correct letters.
Touch Type in Ten Hours contains easy-to-use lessons divided into
manageable one hour blocks, and there are plenty of exercises to
consolidate what you have learned. There is also a reference guide
giving useful 'tips of the trade'. This new edition goes on to show
you how to use Microsoft Word 2007 to best advantage. Most of us
want to learn all the basics as quickly as possible and in no time
at all you should be able to do everything from simple word
processing tasks such as moving blocks of text, to more complex
tasks such as mail merge, graphics and creating newspaper style
columns. Spend a few hours now and reap the benefits for a
lifetime, whether you are using a keyboard at work or at home.
Contents: Preface; Introduction; Getting started; Part 1 - Drills,
Hour 1: The Home Keys a, s, d, f, j, k, l, and; Consolidation; Hour
2: e and i, g and h; Consolidation; Hour 3: o and n, shift keys and
t 20; Consolidation; Hour 4: Extra practice, full stop and y;
Consolidation; Hour 5: Comma and w, r and b; Consolidation; Hour 6:
m and u, p and c; Consolidation; Hour 7: v and x, q and z;
Consolidation; Hour 8: Sentence drills; Hour 9: Figures;
Consolidation; Hour 10: Alphabetical paragraphs; Part 2 -
Additional Touch Typing Practice Material: Sentence practice;
Paragraph practice; Longer practice pieces; Tasks 1-10; Part 3 -
Microsoft Word Theory: AN INTRODUCTION TO WORD 2007; Running Word;
The Opening Screen; Selecting Commands; Standard Toolbar;
Formatting Toolbar; THE BASICS OF USING MICROSOFT WORD; Preparing,
Saving and Printing a Document; Files and Folders; Getting Help;
Selecting Text; Using Bold, Italic and Underline; Changing the Case
of Text; Centreing Text; Moving or Copying Text; Indenting
Paragraphs; Inserting Symbols; Line Spacing; Changing the Alignment
of Text; Centring Text on a Page; Changing the Paper Size; Using
Print Preview; Using Tabs; Page Numbering; Inserting a Page Break;
Changing Margins; MORE ADVANCED FEATURES IN WORD; Tables; Mail
Merge; Mail Merge to Include Labels; Graphics; Using Bullets and
Numbering; Columns; Part 4 - Reference Guide: Important symbols and
general rules; More general rules; Line spacing; Fonts; Margins;
Paper sizes Manuscript correction signs; Abbreviations and their
correct spellings; Putting together sentences and paragraphs; The
business letter; Memos; Emails; Reports; Illustrations: Correct
sitting position; Hand chart.
The COVID-19 pandemic has shifted the teaching-learning experience
dramatically, creating an opportunity for new online and blended
learning techniques and tools. This has also added a new dimension
to practices and methods already adopted for achieving sustainable
development goals (SDGs) within education. This requires a new
paradigm shift in the teaching-learning process through the
systemic and pragmatic assessment of student learning outcomes so
that employability skills and competence can be developed in
students for competing at the global level. Development of
Employability Skills Through Pragmatic Assessment of Student
Learning Outcomes discusses the best practices in the assessment of
student learning objectives (SLOs), the mapping of SLOs, and the
ways of developing employability skills in young minds so that SDGs
may be achieved. It elaborates the theory, practice, and importance
of developing employability skills through research-based learning.
Covering topics such as graduate employability, outcome-based
education, and technical undergraduate programs, this premier
reference source is an essential resource for employers, libraries,
students and educators of higher education, faculty and
administration of higher education, pre-service teachers,
government organizations, business leaders and managers, human
resource managers, researchers, and academicians.
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