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Books > Business & Economics > Business & management > Office & workplace > Secretarial & office skills

Common Core Basics, Mathematics Core Subject Module (Paperback): Contemporary Common Core Basics, Mathematics Core Subject Module (Paperback)
Contemporary
R1,479 Discovery Miles 14 790 Ships in 10 - 15 working days

Common Core Basics Mathematics Core Subject Module (grade level equivalency 6-8) builds the foundational skills needed for Common Core-based high school equivalency exams and beyond. It is the first step toward achieving high school equivalency test success and college and career readiness. Features include diagnostic pre-tests and mastery post-tests, 21st century skill instruction to develop critical thinking, instruction tied to real-world tasks, and inquiry-based learning opportunities.

Dental Reception and Supervisory Management 2nd Edition (Paperback, 2nd Edition): G Bridges Dental Reception and Supervisory Management 2nd Edition (Paperback, 2nd Edition)
G Bridges
R1,263 Discovery Miles 12 630 Ships in 12 - 17 working days

Dental Reception and Practice Management 2nd Edition is the dental office administrator's essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader's understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council's Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.

Taking Minutes of Meetings - How to Take Efficient Notes that Make Sense and Support Meetings that Matter (Paperback, 5th... Taking Minutes of Meetings - How to Take Efficient Notes that Make Sense and Support Meetings that Matter (Paperback, 5th Revised edition)
Joanna Gutmann 1
R372 R352 Discovery Miles 3 520 Save R20 (5%) Ships in 10 - 15 working days

Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Personal assistance: Fet level 4: Textbook (Paperback): E. Du Toit, B. Hutton, R. Smorfitt Personal assistance: Fet level 4: Textbook (Paperback)
E. Du Toit, B. Hutton, R. Smorfitt
R202 Discovery Miles 2 020 Ships in 2 - 4 working days

The FET College series is designed to meet the needs of students and lecturers of the National Certificate Vocational.

Swear Word Coloring Book ( Black Edition ) - Coloring Book For Adults (Paperback): Adult Coloring Books, Coloring Books for... Swear Word Coloring Book ( Black Edition ) - Coloring Book For Adults (Paperback)
Adult Coloring Books, Coloring Books for Adults, Adult Colouring Books
R234 R213 Discovery Miles 2 130 Save R21 (9%) Ships in 10 - 15 working days
Successful Minute Taking and Writing - How to Prepare, Organize and Write Minutes of Meetings and Agendas - Learn to Take Notes... Successful Minute Taking and Writing - How to Prepare, Organize and Write Minutes of Meetings and Agendas - Learn to Take Notes and Write Minutes of Meetings - Your Role as the Minute Taker and How You - Improve Your Writing Skills - a Skills Training Course - Lots of Exercises and Free Downloadable Workbook (Paperback)
Heather Baker; Edited by Margaret Greenhall
R474 R441 Discovery Miles 4 410 Save R33 (7%) Ships in 10 - 15 working days

Successful Minute Taking and writing. How to prepare, write and organize agendas and minutes of meetings. Learn to take notes and write minutes of meetings. Your role as the minute taker and how you interact with the chair and other attendees. I'd rather throw myself downstairs - That was how I used to feel about minute taking; this book is for those among you who feel the same. It is aimed at secretaries, PAs and administrators and covers the issues that worry them. These are based on the things that worried me and that have worried my hundreds of delegates over the last 10 years. This book is easy to read and has lots of exercises to help you develop your skills. It has advice on note taking, summarizing, preparing agendas, becoming more confident in your role, working with the chair, writing skills, listening skills and the difference between making notes at the meeting and writing the minutes. There is a useful list of the order of tasks and a checklist with timings. There is a free downloadable booklet with all the exercises in it for you. The author, Heather, has experience not only of undertaking the role of secretary and PA but she also has 10 years' experience in training other people to use the skills she has and she shares all of this experience in this book. If you want to learn how to take minutes with ease then this is the book for you. What do people think? 'I had a real phobia about minute taking and was dreading today, but you've really taken away my fear. It's all fallen into place.' Beverley, Leeds 'One of the best facilitators ever - quite clearly Heather had an extensive knowledge of the skills needed and she wanted to share best practice. Everyone had a part to play and felt confident enough to ask and contribute whatever their level of expertise. Heather was very approachable.' 'This was excellent and clearly met all of its objectives. The course was well planned and the subject matter presented in a clear, logical and interesting way.' 'Heather had very good subject knowledge and is a very good trainer. She used a number of different teaching methods and was excellent at putting the group at ease; everyone joined in.' Committee servicing and minute taking for Leeds Metropolitan University 'I'm fairly comfortable with taking minutes, but find I write a lot of notes in the meeting which probably aren't necessary. I've learned how to condense effectively.' 'Heather was very practical and helpful; understood the reality of taking minutes and not just the theory!' Minute taking for RiverStone Management Limited 'I enjoyed the course and found it relevant to my needs. The trainer was helpful and able to answer questions.' 'I found the course really useful and the style very easy to understand.' Minute taking for Yorkshire Television About the author: Heather Baker Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff (www.bakerthompsonassoc.co.uk). She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She also delivers courses in the Middle and Far East. Heather is a Certified NLP Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard; she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to personal assistant to the managing director, commuting regularly between their offices in Manchester and London. Heather conceived the speedwriting system BakerWrite and wrote the Amazon best selling book based on this system (Speed Writing skills training course, 9781849370110 http://www.UoLearn.com ) which is also available as an online training course (http://www.bakerthompsonassoc.co.uk ). She is also the author of Successful Business Writing, 9781849370745.

Most Used Shorthand Words and Phases - Classified According to the Lessons in the Gregg Shorthand Manual Simplified... Most Used Shorthand Words and Phases - Classified According to the Lessons in the Gregg Shorthand Manual Simplified (Hardcover)
John Robert Gregg, Louis A. Leslie, Charles E. Zoubek
R1,006 Discovery Miles 10 060 Ships in 10 - 15 working days

Kessinger Publishing is the place to find hundreds of thousands of rare and hard-to-find books with something of interest for everyone!

Guide For Entrepreneurship - Incredible Entrepreneurs And Their Journeys: Guide For Entrepreneurs (Paperback): Lera Crecco Guide For Entrepreneurship - Incredible Entrepreneurs And Their Journeys: Guide For Entrepreneurs (Paperback)
Lera Crecco
R284 Discovery Miles 2 840 Ships in 10 - 15 working days
Information Processing N4 Lecturer Guide (Paperback): S. Singh Information Processing N4 Lecturer Guide (Paperback)
S. Singh
R295 Discovery Miles 2 950 Ships in 6 - 10 working days
MiniScript Shorthand (Paperback): Leonard Levin MiniScript Shorthand (Paperback)
Leonard Levin
R846 R625 Discovery Miles 6 250 Save R221 (26%) Ships in 12 - 17 working days

Existing shorthand systems (Gregg, Pitman, Teeline) provide non-alphabetical symbols or outlines to increase the writing speed. A number of writing strokes is significantly reduced and a high speed can be attained. However, a great deal of time must be spent on memorization and retention is difficult if you decide to use Gregg, Pitman, Teeline and similar symbol-based methods. On the other hand, speedwriting methods use alphabet letters and are easier to learn. But they require two or three strokes to write a standard letter and can not match a writing speed attainable by non-alphabetical shorthand. The MiniScript system is non-alphabetical version of the EasyScript method and designed to simplify learning and provide a high writing speed comparable to symbol-based shorthand and. EasyScript was introduced in 1990 and has become a viable alternative in the United States and worldwide for those who prefer to utilize alphabet-based speedwriting.MiniScript employs: a) a proven and popular EasyScript alphabet-based abbreviation methodology that reduces considerably the memorization volume by using a small set of abbreviating rules and b) writing abbreviations with special symbols to attain writing speeds comparable to non-alphabetical shorthand. Applying MiniScript you will need to remember only a list of 9 special symbols representing English alphabet. Symbols from conventional PC keyboard such as period (.), slash (/), comma (,) are used and require little or no training. EasyScript book is not required to study MiniScript. A demo of EasyScript is available at our website easyscript.com

The Big Book Of Real Estate Investment - Create Wealth And Passive Income: Real Estate Investing Calculations (Paperback): Jude... The Big Book Of Real Estate Investment - Create Wealth And Passive Income: Real Estate Investing Calculations (Paperback)
Jude Morgensen
R459 Discovery Miles 4 590 Ships in 10 - 15 working days
Guide On Private Equity For Entrepreneurs - Refreshingly Honest Memoir: Investment Guide For Entrepreneurs (Paperback): Berna... Guide On Private Equity For Entrepreneurs - Refreshingly Honest Memoir: Investment Guide For Entrepreneurs (Paperback)
Berna Olores
R284 Discovery Miles 2 840 Ships in 10 - 15 working days
Swimming in the Steno Pool - A Retro Guide to Making It in the Office (Paperback): Lynn Peril Swimming in the Steno Pool - A Retro Guide to Making It in the Office (Paperback)
Lynn Peril
R609 Discovery Miles 6 090 Ships in 10 - 15 working days

Millions of women have held the position of secretary, alternately lauded as a breakthrough opportunity and excoriated as dead-end busy work. From the female pioneers who infiltrated Capitol Hill offices during the Civil War to today s tech-savvy administrative assistants, secretaries have withstood criticism for abandoning their rightful sphere (the home), weathered the dubious advice of secretarial guide- books, taken hits from feminists and antifeminists alike, and demanded the right to resist making coffee all while making their bosses look good. In Swimming in the Steno Pool, author-secretary Lynn Peril profiles the various incarnations of the secretary, from pliable, sexy mate of the office husband to postfeminist executive-in-training, drawing inspiration from a wide range of femorabilia and secretarial guidebooks of yesteryear. Featuring an array of fabulous illus- trations promoting office equipment and office girls alike, Peril delivers a feisty, witty celebration of the women who ve been running the show for decades."

Speed Writing, the 21st Century Alternative to Shorthand (Easy 4 Me 2 Learn) - A Speedwriting Training Course with Easy... Speed Writing, the 21st Century Alternative to Shorthand (Easy 4 Me 2 Learn) - A Speedwriting Training Course with Easy Exercises to Learn Faster Writing in Just 6 Hours with the Innovative Bakerwrite System and Internet Links (Paperback, International Ed)
Heather Baker; Edited by Margaret Greenhall
R481 Discovery Miles 4 810 Ships in 2 - 4 working days

Speed Writing - the 21st century alternative to shorthand Most people need a note taking system for work or study but few people have the time or inclination to spend a year or two learning shorthand. BakerWrite Speed Writing enables you to learn a new system in a matter of hours and become proficient within weeks. This book is laid out in 6 easy to follow lessons, that take about an hour each. Practical guided exercises, with full answers, in each chapter and each session is rounded off with a dictation passage. Save time and become more efficient taking dictation, in meetings, on the telephone, in lectures or interviews. No strange squiggles to learn - just different ways to use the letters you already know. Your notes will be easy to transcribe. Enhance your career with a new skill. Save time by reducing your written text by an average of 33% - often more. Adapt the system to suit your needs. Free downloadable dictionary and workbook, available from http: //www.UoLearn.com A terrific opportunity to save time and change your working practises - for the better What do people think of this speed writing system? "BakerWrite is the easiest shorthand system I have come across. Having studied all the major shorthand systems and even other speed writing courses, I find BakerWrite a sheer delight." "I will use this system all the time." "Your system is so easy to learn and use." "I will recommend this course to everyone who takes notes." "I am 51 years old and have been a secretary more or less since I left school. I took the requisite Pitmans shorthand course whilst at school and have never been able to understand it, all those squiggles and lines. I have used my own speed writing version of words through the years and have managed to get by (as long as I dealt with the notes as soon as I had written them and the dictator wasn't too quick - so it was half memory and half being able to read my own shorthand version). But now, everything is so clear and makes complete sense. I take your book on the train every morning and even after the first reading it completely made sense and I could even remember most of what I had read in the first chapter and believe me my memory at retaining new info is not as it used to be. Even when I was reading your abbreviations I was able to see what they were in a lot of cases before I checked the meaning. I am thoroughly enjoying learning a new "skill" from a book that is so simple to understand and I have already started to implement my new dictionary of words when taking notes. A great big thank you for developing a system that is so easy to understand and completely workable and I looking forward to "showing off" my new skills when taking notes (which I will actually be able to understand) at the next board meeting." Ann, Knightsbridge, London About the author - Heather Baker Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff, www.bakerthompsonassoc.co.uk. She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She also delivers courses in the Middle and Far East. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard; she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to Personal Assistant to the Managing Director, commuting regularly between their offices in Manchester and London. She developed this speed writing system to fulfil a requirement by many companies for a quick and easy way for their employees to take notes.

Tough Love - 101 Short Stories, Essays, and Insights to Improve Communication Skills (Paperback): Armani Talks Tough Love - 101 Short Stories, Essays, and Insights to Improve Communication Skills (Paperback)
Armani Talks
R591 Discovery Miles 5 910 Ships in 10 - 15 working days
The Book On Managing Rental Properties - How To Protect Your Investment, Manage Your Tenants, And Prevent Financial Losses:... The Book On Managing Rental Properties - How To Protect Your Investment, Manage Your Tenants, And Prevent Financial Losses: Book On Investing In Real Estate (Paperback)
Celena Dyar
R459 Discovery Miles 4 590 Ships in 10 - 15 working days
The Definitive Personal Assistant & Secretarial Handbook - A Best Practice Guide for All Secretaries, PAs, Office Managers and... The Definitive Personal Assistant & Secretarial Handbook - A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants (Paperback, 3rd Revised edition)
Sue France 1
R674 Discovery Miles 6 740 Ships in 12 - 17 working days

Written by a former Times Creme PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Administrative personnel in today's workplace hold an immense influence, not only on their bosses' performance, but also on the running of the whole organisation. This bestselling book is the only resource needed to excel in one's role as an assistant, outshine bosses' expectations and go up the ladder. Placing special emphasis on career development and learning, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, The Definitive Personal Assistant and Secretarial Handbook includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter on how to use neuroscience tools to coach yourself through your weaknesses and primed behavioural traits, it also contains even more practical help with minute taking, telephone and mobile communication etiquette and presentation skills. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide can help you keep your finger on the pulse and maintain your professional image. Free downloadable online resources that include minute-taking templates and a comprehensive management checklist.

The All-Star Administrative Professional (Paperback): Susan Harrison The All-Star Administrative Professional (Paperback)
Susan Harrison
R152 Discovery Miles 1 520 Ships in 10 - 15 working days
The Book On Rental Real Estate Investing - Guide To Successfully Securing Financing, Closing Your First Deal, And Building... The Book On Rental Real Estate Investing - Guide To Successfully Securing Financing, Closing Your First Deal, And Building Wealth Real Estate: Investing In Real Estate (Paperback)
Javier Balko
R459 Discovery Miles 4 590 Ships in 10 - 15 working days
Type and Text Faster (Paperback): Robert Moutal Type and Text Faster (Paperback)
Robert Moutal
R338 Discovery Miles 3 380 Ships in 10 - 15 working days
Admin Life Coloring Book - A Funny Gift Idea For An Administrative Assistant, Secretary & Receptionist (Paperback): Grace Winter Admin Life Coloring Book - A Funny Gift Idea For An Administrative Assistant, Secretary & Receptionist (Paperback)
Grace Winter
R238 Discovery Miles 2 380 Ships in 10 - 15 working days
Touch Typing In Ten Hours, 3rd Edition - Spend a Few Hours Now and Gain a Valuable Skill for Life (Paperback, 3rd Revised... Touch Typing In Ten Hours, 3rd Edition - Spend a Few Hours Now and Gain a Valuable Skill for Life (Paperback, 3rd Revised edition)
Ann Dobson 1
R276 R167 Discovery Miles 1 670 Save R109 (39%) In Stock

If you use a keyboard you need this book. Most of us use computers - many of us all the time - but how many of us can type properly? 'When you've learned how to touch type a 3000 word report will take you less than 1 hour to type!' With this book you can learn to 'touch type' in ten hours at a fraction of the cost of a course. It will also take you less time than the average course and, best of all, you can learn in your own home or office. Just think how much time you will save in your working day - and you will be able to concentrate on the content rather than finding the correct letters. Touch Type in Ten Hours contains easy-to-use lessons divided into manageable one hour blocks, and there are plenty of exercises to consolidate what you have learned. There is also a reference guide giving useful 'tips of the trade'. This new edition goes on to show you how to use Microsoft Word 2007 to best advantage. Most of us want to learn all the basics as quickly as possible and in no time at all you should be able to do everything from simple word processing tasks such as moving blocks of text, to more complex tasks such as mail merge, graphics and creating newspaper style columns. Spend a few hours now and reap the benefits for a lifetime, whether you are using a keyboard at work or at home. Contents: Preface; Introduction; Getting started; Part 1 - Drills, Hour 1: The Home Keys a, s, d, f, j, k, l, and; Consolidation; Hour 2: e and i, g and h; Consolidation; Hour 3: o and n, shift keys and t 20; Consolidation; Hour 4: Extra practice, full stop and y; Consolidation; Hour 5: Comma and w, r and b; Consolidation; Hour 6: m and u, p and c; Consolidation; Hour 7: v and x, q and z; Consolidation; Hour 8: Sentence drills; Hour 9: Figures; Consolidation; Hour 10: Alphabetical paragraphs; Part 2 - Additional Touch Typing Practice Material: Sentence practice; Paragraph practice; Longer practice pieces; Tasks 1-10; Part 3 - Microsoft Word Theory: AN INTRODUCTION TO WORD 2007; Running Word; The Opening Screen; Selecting Commands; Standard Toolbar; Formatting Toolbar; THE BASICS OF USING MICROSOFT WORD; Preparing, Saving and Printing a Document; Files and Folders; Getting Help; Selecting Text; Using Bold, Italic and Underline; Changing the Case of Text; Centreing Text; Moving or Copying Text; Indenting Paragraphs; Inserting Symbols; Line Spacing; Changing the Alignment of Text; Centring Text on a Page; Changing the Paper Size; Using Print Preview; Using Tabs; Page Numbering; Inserting a Page Break; Changing Margins; MORE ADVANCED FEATURES IN WORD; Tables; Mail Merge; Mail Merge to Include Labels; Graphics; Using Bullets and Numbering; Columns; Part 4 - Reference Guide: Important symbols and general rules; More general rules; Line spacing; Fonts; Margins; Paper sizes Manuscript correction signs; Abbreviations and their correct spellings; Putting together sentences and paragraphs; The business letter; Memos; Emails; Reports; Illustrations: Correct sitting position; Hand chart.

Development of Employability Skills Through Pragmatic Assessment of Student Learning Outcomes (Paperback): Bidyadhar Subudhi,... Development of Employability Skills Through Pragmatic Assessment of Student Learning Outcomes (Paperback)
Bidyadhar Subudhi, G. R. Sinha
R4,650 Discovery Miles 46 500 Ships in 10 - 15 working days

The COVID-19 pandemic has shifted the teaching-learning experience dramatically, creating an opportunity for new online and blended learning techniques and tools. This has also added a new dimension to practices and methods already adopted for achieving sustainable development goals (SDGs) within education. This requires a new paradigm shift in the teaching-learning process through the systemic and pragmatic assessment of student learning outcomes so that employability skills and competence can be developed in students for competing at the global level. Development of Employability Skills Through Pragmatic Assessment of Student Learning Outcomes discusses the best practices in the assessment of student learning objectives (SLOs), the mapping of SLOs, and the ways of developing employability skills in young minds so that SDGs may be achieved. It elaborates the theory, practice, and importance of developing employability skills through research-based learning. Covering topics such as graduate employability, outcome-based education, and technical undergraduate programs, this premier reference source is an essential resource for employers, libraries, students and educators of higher education, faculty and administration of higher education, pre-service teachers, government organizations, business leaders and managers, human resource managers, researchers, and academicians.

Life of a Salesperson. the Beginning (Paperback): Inese M?rniece, Vigants Lesausks Life of a Salesperson. the Beginning (Paperback)
Inese Mūrniece, Vigants Lesausks
R434 Discovery Miles 4 340 Ships in 10 - 15 working days
Underneath It All - How Top-Tier Executive Assistants Create a Competitive Advantage (Paperback, 2nd ed.): Joan Burge Underneath It All - How Top-Tier Executive Assistants Create a Competitive Advantage (Paperback, 2nd ed.)
Joan Burge
R586 Discovery Miles 5 860 Ships in 10 - 15 working days
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