Successful business writing. How to write business letters, emails, reports, minutes and for social media. Improve your English writing and grammar. Improve your writing skills. A Skills Training Course. Lots of exercises and free downloadable workbook. Dramatic changes in technology in the workplace mean we write so much more than we used to. It is vital to be able to express ourselves in a professional manner. This book enables you to plan, prepare and express your thoughts in a clear and persuasive way. This is the American spelling version of this book. For the UK style spelling version please use the following ISBN to find it 978-1-84937-071-4. The book is a course to help you practice the skills as you work through it. There is also a downloadable workbook available at http: //www.uolearn.com . The book will help you to become skilled in a wide range of areas, including the following list. Achieve improved results through thinking about the purpose of the communication. Get what you want by identifying the background and needs of your reader. Create successful text for emails, letters, minutes, reports, brochures, websites, tenders and social media. Ensure your organization's good image through knowledge of proofreading. Gain techniques to prepare thoroughly for writing. Write effective communications that persuade people. Give excellent impressions with well formatted documents. Avoid common mistakes of business writing. Lots of exercises to help you improve your writing skills. The book shows example letters and emails. Learn how to write good English and correct grammar. Achieve success through excellent written communication. Praise for business writing success: 'The course gave me a boost of confidence that shows I am capable of drafting letters.' Manchester United Football Club 'I learnt such a lot from the course, I take a bit longer over everything I write now, but it is amazing the difference if you change the 'tone' of the message.' 'I found the course very useful and geared to the industry I am in.' 'I feel a lot more confident using punctuation. I found the course interesting and everything is explained clearly.' 'I learnt how to deliver bad news with a positive spin.' 'It is all great and adaptable for my role.' 'I particularly found the practicing of email writing and feedback given was incredibly helpful.' 'I thought this was focused and incredibly useful. The methods, hints and tips which I learned will enable me to improve the quality of my work.' I would certainly recommend it to others.' 'Extremely informative.' 'It is fantastic and has helped me improve my writing skills.' About the author: Heather Baker Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff (www.bakerthompsonassoc.co.uk). She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She also delivers courses in the Middle and Far East. Heather is a Certified NLP Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard; she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to personal assistant to the managing director, commuting regularly between their offices in Manchester and London. Heather conceived the speedwriting system BakerWrite and wrote the Amazon top five selling book based on this system (Speed Writing skills training course, http: //www.UoLearn.com ) which is also available as a video training course (http: //www.bakerthompsonassoc.co.uk ). She is also the author of Successful Minute Taking.

Millions of women have held the position of secretary, alternately lauded as a breakthrough opportunity and excoriated as dead-end busy work. From the female pioneers who infiltrated Capitol Hill offices during the Civil War to today s tech-savvy administrative assistants, secretaries have withstood criticism for abandoning their rightful sphere (the home), weathered the dubious advice of secretarial guide- books, taken hits from feminists and antifeminists alike, and demanded the right to resist making coffee all while making their bosses look good. In Swimming in the Steno Pool, author-secretary Lynn Peril profiles the various incarnations of the secretary, from pliable, sexy mate of the office husband to postfeminist executive-in-training, drawing inspiration from a wide range of femorabilia and secretarial guidebooks of yesteryear. Featuring an array of fabulous illus- trations promoting office equipment and office girls alike, Peril delivers a feisty, witty celebration of the women who ve been running the show for decades."

Speed Writing Skills Training Course: Speedwriting, a guide to faster note taking, an easy to learn alternative to shorthand Most people need a note taking system for work or study but few people have the time or inclination to spend a year or two learning shorthand. BakerWrite Speed Writing enables you to learn a new system in a matter of hours and become proficient within weeks. This book is laid out in 6 easy to follow lessons, that take about an hour each. Practical guided exercises, with full answers, in each chapter and each session is rounded off with a dictation passage (available from http: //www.UoLearn.com) Save time and become more efficient taking dictation, in meetings, on the telephone, in lectures or interviews. No strange squiggles to learn - just different ways to use the letters you already know. Your notes will be easy to transcribe. A terrific opportunity to save time and change your working practices - for the better What do people think of this speed writing system? "The principles are very easy to follow, and I am already using it to take notes." "BakerWrite is the easiest shorthand system I have come across. Having studied all the major shorthand systems and even other speed writing courses, I find BakerWrite a sheer delight." "I will use this system all the time." "Your system is so easy to learn and use." Heather studied Pitman shorthand at school and then at secretarial college in England; she later learned Teeline shorthand and now regularly teaches these. BakerWriteTM is based on her experience with these systems and 22 years as a secretary and PA - taking notes daily. She has been training and coaching secretaries, PAs and administrators since 2000. Please note there is an alternative edition of this book, Easy 4 Me 2 Learn Speed Writing. Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff, www.bakerthompsonassoc.co.uk She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively. She developed this speed writing system to fulfill a requirement by many companies for a quick and easy way for their employees to take notes. The course became very popular and she was often asked if there was a book with the basics of the system - so here it is To contact Heather please visit the speedwriting section of the publishers' website, http: //www.UoLearn.com I am 51 years old and have been a secretary more or less since I left school. I took the requisite Pitmans shorthand course whilst at school and have never been able to understand it, all those squiggles and lines. I have used my own speed writing version of words through the years and have managed to get by (as long as I dealt with the notes as soon as I had written them and the dictator wasn't too quick - so it was half memory and half being able to read my own shorthand version). But now, everything is so clear and makes complete sense. I take your book on the train every morning and even after the first reading it completely made sense and I could even remember most of what I had read in the first chapter and believe me my memory at retaining new info is not as it used to be. Even when I was reading your abbreviations I was able to see what they were in a lot of cases before I checked the meaning. I am thoroughly enjoying learning a new skill from a book that is so simple to understand and I have already started to implement my new dictionary of words when taking notes. A great big thank you for developing a system that is so easy to understand and completely workable and I looking forward to showing off my new skills when taking notes (which I will actually be able to understand) at the next board meeting. Ann

Why do you do what you do? Have you ever stopped to question yourself? Successful people are the ones who are willing to do what the unsuccessful can't-or won't. So don't do what everyone else is doing. Read about what you should be doing in "Common Sense is NOT Common Practice: How to Ensure You're ON THE RIGHT TRACK to Better Business Sense and Success." In articles like, "What NOT to Wear to Work," "Working in a Cube Farm," and "The Sense of a Goose," you'll find this a delightful read, enjoyable and entertaining. You'll laugh when you recognize yourself, and you will learn how to stand out from the crowd by following common sense instead of common practice!

A Series of Lessons in Isaac Pitmans's System of Phonography

This scarce antiquarian book is included in our special Legacy Reprint Series. In the interest of creating a more extensive selection of rare historical book reprints, we have chosen to reproduce this title even though it may possibly have occasional imperfections such as missing and blurred pages, missing text, poor pictures, markings, dark backgrounds and other reproduction issues beyond our control. Because this work is culturally important, we have made it available as a part of our commitment to protecting, preserving and promoting the world's literature.

Speed Writing - the 21st century alternative to shorthand Most people need a note taking system for work or study but few people have the time or inclination to spend a year or two learning shorthand. BakerWrite Speed Writing enables you to learn a new system in a matter of hours and become proficient within weeks. This book is laid out in 6 easy to follow lessons, that take about an hour each. Practical guided exercises, with full answers, in each chapter and each session is rounded off with a dictation passage. Save time and become more efficient taking dictation, in meetings, on the telephone, in lectures or interviews. No strange squiggles to learn - just different ways to use the letters you already know. Your notes will be easy to transcribe. Enhance your career with a new skill. Save time by reducing your written text by an average of 33% - often more. Adapt the system to suit your needs. Free downloadable dictionary and workbook, available from http: //www.UoLearn.com A terrific opportunity to save time and change your working practises - for the better What do people think of this speed writing system? "BakerWrite is the easiest shorthand system I have come across. Having studied all the major shorthand systems and even other speed writing courses, I find BakerWrite a sheer delight." "I will use this system all the time." "Your system is so easy to learn and use." "I will recommend this course to everyone who takes notes." "I am 51 years old and have been a secretary more or less since I left school. I took the requisite Pitmans shorthand course whilst at school and have never been able to understand it, all those squiggles and lines. I have used my own speed writing version of words through the years and have managed to get by (as long as I dealt with the notes as soon as I had written them and the dictator wasn't too quick - so it was half memory and half being able to read my own shorthand version). But now, everything is so clear and makes complete sense. I take your book on the train every morning and even after the first reading it completely made sense and I could even remember most of what I had read in the first chapter and believe me my memory at retaining new info is not as it used to be. Even when I was reading your abbreviations I was able to see what they were in a lot of cases before I checked the meaning. I am thoroughly enjoying learning a new "skill" from a book that is so simple to understand and I have already started to implement my new dictionary of words when taking notes. A great big thank you for developing a system that is so easy to understand and completely workable and I looking forward to "showing off" my new skills when taking notes (which I will actually be able to understand) at the next board meeting." Ann, Knightsbridge, London About the author - Heather Baker Heather had over twenty years' experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. The company specializes in the training and development of secretarial and administrative staff, www.bakerthompsonassoc.co.uk. She now travels all over the UK working with large and small companies to enable their office staff and PAs to work more effectively and efficiently. She also delivers courses in the Middle and Far East. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard; she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to Personal Assistant to the Managing Director, commuting regularly between their offices in Manchester and London. She developed this speed writing system to fulfil a requirement by many companies for a quick and easy way for their employees to take notes.

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Language is the medium of business. To be successful, we need to communicate effectively in writing. That's true whether we are providing instructions to our colleagues, communicating with our customers, or advising our direct reports. We must be able to deliver clear, accurate messages that inform, persuade and motivate. Unfortunately, people lapse into habits that interfere with their ability to communicate. "The Language of Success" shows readers how to avoid these mistakes, and to write lucid, concise, and accurate e-mails, letters, performance appraisals, and presentations.Now anyone can master the lost art of clear writing and: eliminate ambiguities, jargon and grandiose claims; master proper paragraph structure so the message doesn't get muddled; avoid wishy-washy or misleading terms like 'world class' or 'state of the art' write clear concise sentences that follow the 'first time right rule'; use e-mail professionally; and, efficiently create career-enhancing reports. Honest and authoritative, "The Language of Success" will gives readers practical techniques to help readers cut through the fluff, guff, geek, and hyperbole, write exceptional business documents, and get their message heard.

The Iron Whim is an intelligent, irreverent, and humorous history of writing culture and technology. It covers the early history and evolution of the typewriter as well as the various attempts over the years to change the keyboard configuration, but it is primarily about the role played by this marvel in the writer's life. Darren Wershler-Henry populates his book with figures as disparate as Bram Stoker, Mark Twain, Franz Kafka, Norman Mailer, Alger Hiss, William Burroughs, J. G. Ballard, Jack Kerouac, Hunter S. Thompson, Northrop Frye, David Cronenberg, and David Letterman; the soundtrack ranges from the industrial clatter of a newsroom full of Underwoods to the more muted tapping and hum of the Selectric. Wershler-Henry casts a bemused eye on the odd history of early writing machines, important and unusual typewritten texts, the creation of On the Road, and the exploits of a typewriting cockroach named Archy, numerous monkeys, poets, and even a couple of vampires. He gathers into his narrative typewriter-related rumors and anecdotes (Henry James became so accustomed to dictating his novels to a typist that he required the sound of a randomly operated typewriter even to begin to compose). And by broadening his focus to look at typewriting as a social system as well as the typewriter as a technological form, he examines the fascinating way that the tool has actually shaped the creative process.With engaging subject matter that ranges over two hundred years of literature and culture in English, The Iron Whim builds on recent interest in books about familiar objects and taps into our nostalgia for a method of communication and composition that has all but vanished.

This work presents the Universal System of shorthand. Each principle is simply stated and profusely illustrated. When such explanation is desirable, the cautions to be observed in the use of that principle are explained. Exercises are introduced in each lesson at every point that requires application drill. These exercises consist of word lists, groups of sentences and brief business letters, all of which, in their construction, indicate a radical departure from the usual exercise matter, for special attention has been centered on the acquisition of a varied vocabulary, the development of ease in note-taking ability, and on the proper provision for a cumulative review of the theory.

This practical and comprehensive guide for legal secretaries is an ideal book for someone thinking of becoming a legal secretary, or for those experienced in the role who want to know more. A good legal secretary is one of the most valuable assets in any legal office and this book, written as a practical guide, will enable them to approach their work with increased confidence. Of particular assistance will be the numerous completed specimen forms and documents. These examples indicate the best way of filling in such forms, and they will be invaluable for reference. As well as covering most areas of law, this book identifies the people who work in the law and the structure of the courts. It contains a useful glossary, a section on etiquette and a helpful list of addresses and telephone numbers, and web addresses. There is also a guest chapter on finding a job which has been written by Zarak Legal, a leading legal recruitment consultants firm in the City of London. There is also a test yourself section at the end of most chapters. It is an ideal study, or desktop, aid for the experienced legal secretary or beginner. It will assist legal secretaries to understand more about what they are doing and why each stage of various procedures is necessary. Therefore, they will find their work more interesting and fulfilling, as well as being a greater asset to their employer.

The best martial artists know what they want when they enter the arena, they know how to get it, and they're not afraid to go after it. The same could be said of great negotiators. This book uses the principles of martial arts to guide readers step-by-step, from basic techniques through advanced strategies, all the way to achieving their "black belt" in negotiating. Packed with quizzes, scripts, checklists, and even a Negotiating Rating Sheet for continual self-assessment, the book trains readers in martial arts-based negotiation fundamentals, including: * Don't Fear the Blow -- Black belts aren't afraid of being hit or they would never step onto the mat. Get over your fear of bargaining, and the fight is already won. * Identify Vital Striking Points -- Weaken others' positions by identifying what's most important to them...and bring down even the biggest opponent. * Read Your Opponent -- Counter an opponent's moves by honing in on what technique they're using -- and hit them with the perfect response. Grounded in authentic martial arts tactics, this book turns novice bargainers into black belt negotiators who can get whatever they want out of any situation.

Whether it's writing a proposal, motivating employees, or reaching out to customers, the Perfect Phrases series has the tools you need for precise, effective communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: The best techniques to communicate messages and goals in business letters and proposals Tips for bringing out the best in every employee in every business Dialogues and scripts to practice interactions with customers or employees-- tailorable to any industry or company culture Phrases for each step of the sales process

In this book Michael Heim provides the first consistent philosophical basis for critically evaluating the impact of word processing on our use of and ideas about language. This edition includes a new foreword by David Gelernter, a new preface by the author, and an updated bibliography. Not only important but seminal, on the cutting-edge, furrowing new conceptual territory.-Walter J. Ong, S.J. A philosopher ponders how the word processor has affected language use and our ideas about it. Walter Ong, that maintains all changes in writing technology tend to change the way we perceive the world. His argument that word processing leads to fragmented thinking should be addressed and debated.-Carlin Romano, Philadelphia Inquirer The arguments range over all of Western philosophy (and some Eastern as well), from the ancient Greeks to contemporary phenomenology... Everyone who has used a word processor will find much to think about in Heim's ideas.-David Weinberger, Byte Fascinating, clear, and well-done ... stimulating and challenging.-Don Ihde, Philosophy and Rhetoric