Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry
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Catering, Sales and Convention Services (Paperback, 2nd)
Loot Price: R1,739
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Catering, Sales and Convention Services (Paperback, 2nd)
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Catering and Convention Services is a new introductory text
designed for students interested in a catering and convention
planning career. It covers hotel event planning, menu planning,
customer service, local catering, group catering, functional space
requirements, set-up standards, plate presentation, cost analysis,
internal and external communication guidelines, and effective
forecasting. Students will also learn intuitive listening skills,
staff and time managing skills and organizational skills. Features:
-in-depth explanations and hands-on examples cover the day-to-day
functions and activities involved in catering and convention
planning -end-of-chapter questions and discussion exercises
reinforce the information in the text -charts and graphs have been
incorporated to more clearly illustrate the theories of catering
and convention services
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