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Information Technology Governance and Service Management - Frameworks and Adaptations (Hardcover)
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Information Technology Governance and Service Management - Frameworks and Adaptations (Hardcover)
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Increasingly, information technology governance is being considered
an integral part of corporate governance. There has been a rapid
increase in awareness and adoption of IT governance as well as the
desire to conform to national governance requirements to ensure
that IT is aligned with the objectives of the organization.
Information Technology Governance and Service Management:
Frameworks and Adaptations provides an in-depth view into the
critical contribution of IT service management to IT governance,
and the strategic and tactical value provided by effective service
management. A must-have resource for academics, students, and
practitioners in fields affected by IT in organizations, this work
gathers authoritative perspectives on the state of research on
organizational challenges and benefits in current IT governance
frameworks, adoption, and incorporation.
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