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Predictive Dialing Fundamentals - An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today (Paperback) Loot Price: R1,177
Discovery Miles 11 770
Repayment Terms: R110 pm x 12*
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Predictive Dialing Fundamentals - An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today...

Predictive Dialing Fundamentals - An Overview of Predictive Dialing Technologies, Their Applications, and Usage Today (Paperback)

Aleksander Szlam, Ken Thatcher

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Loot Price R1,177 Discovery Miles 11 770 | Repayment Terms: R110 pm x 12*

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Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,
For anyone analyzing, recommending and deploying predictive dialers in outbound call centers, this book explains how they work, how to get the maximum benefit from them in automating telemarketing, customer service and collection calls.

General

Imprint: CMP Books
Country of origin: United Kingdom
Release date: 1996
First published: 1996
Authors: Aleksander Szlam • Ken Thatcher
Dimensions: 229 x 152 x 10mm (L x W x T)
Format: Paperback
Pages: 172
ISBN-13: 978-0-936648-80-4
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 0-936648-80-5
Barcode: 9780936648804

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