Ethnography in Marketing and Consumer Research is intended to
assist researchers in employing ethnographic methods in marketing
and consumer research. This is in response to the demands of
practitioners, students, and academics who want to know more about
ethnographic research, but who may not have had a formal training
or exposure. Ethnographic research is concrete evidence of what is
conventionally referred to as qualitative (or sometimes,
interpretive) research. Ethnography is increasingly used to explore
marketing and consumer issues, designing products, services and
systems that improve people's daily lives. The authors offer a
step-by-step approach to conducting ethnography in business and
consumer settings with some examples. This monograph also provides
a framework and some general principles.
General
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