Investigating Workplace Discourse (Hardcover, New)

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods, involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Series:	Domains of Discourse
Release date:	April 2006
First published:	May 2006
Authors:	Almut Koester
Dimensions:	234 x 156mm (L x W)
Format:	Hardcover
Pages:	200
Edition:	New
ISBN-13:	978-0-415-36470-6
Categories:	Books > Language & Literature > Language & linguistics > Sociolinguistics
LSN:	0-415-36470-1
Barcode:	9780415364706

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