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Global Perspectives on Strategic Storytelling in Destination Marketing (Hardcover)
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Global Perspectives on Strategic Storytelling in Destination Marketing (Hardcover)
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Stories are central to human life and cultural cohesion. Moreover,
stories have always been part of tourism practice, from both
perspectives of providers and consumers. Tourists are eager to
listen to stories about the destination, but also to share with
friends and relatives their personal meaningful events during a
trip. Destinations also then build identity and distinctiveness by
sharing stories with visitors. Stories convey meaning and are also
powerful tools for eliciting emotional responses. Stories develop
emotional bonds between people, and between people and
organizations and brands. Currently, digital mobile technologies
are part of the overall tourism experience, facilitating global
communication among consumers, and personal stories from tourism
experiences are common contents found in digital platforms and
social media. Stories have been a subject of research in many
sciences, ranging from anthropology and ethnography, to history,
sociology, linguistics, psychology and neuroscience. Storytelling
research in tourism draws from diverse academic sources, however
there is need to better address the sciences and theories informing
studies in this field, but also to explore the methodologies that
contribute the best to a deeper understanding of the role, for
tourists and providers, of stories. Practical issues related to the
management and marketing of tourism will expectedly benefit from
developing knowledge in this area. The book A Companion to
Storytelling in Tourism is a key reference in the study of
storytelling in tourism by covering a broad range of topics in this
stream of research. It provides an updated review of research, as
well as of the theoretical frameworks and empirical approaches
adopted so far to study storytelling applied to the context of
tourism, at the organization and destination levels, and from the
perspective of experience providers and customers. Additionally,
this book addresses current and future challenges of tourism
organizations and destinations that may be tackled by creatively
adopting storytelling as a strategy for brand differentiation and
customer involvement. In this respect, both innovative theoretical
and methodological contributions and case studies on the topic are
covered. This book is a dynamic resource for researchers, students
and professionals involved in the study and design of the tourism
experience, as well as in the marketing and management of tourism
organizations and destinations.
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