Work-related stress is costly not only to employees, but also to
organizations and society. For example, it is estimated that
work-related stress, depression, and anxiety costs British
employers GBP1,035 per employee and that workplace stress costs the
US economy up to $300 billion annually. However, elevated levels of
stress often cannot be changed, and, if demands were not placed on
employees, employee learning, organizational innovation, and
societal economic growth would be hindered. Consequently, it is
vital that occupational health practitioners, employees, employers
and researchers strive to better understand and manage workplace
stress, such that employee health and well-being can be improved.
This book can assist organizations and individuals as they
encounter workplace stress. This edition highlights research done
by 25 authors across 12 chapters that challenges how work stress is
viewed and assessed. Additionally, a number of social and
psychological influences on the stress experience are examined. Our
beliefs and expectations of stress and its results, whether helpful
or hurtful, can have a profound influence on our stress
experiences. Also, the way that we approach our work (e.g., job
crafting) or the treatment we receive from others (e.g., with
dignity) can either mitigate or exacerbate any harmful or
beneficial effects of stress. Moreover, how we assess the
psychological (e.g., burnout and well-being) or physiological
(e.g., cortisol) outcomes of stress are meaningful, and the proper
diagnosis of stress (e.g., stress surveys) underlies our
understanding. We hope that the findings reported in these chapters
and the insights of these scholars will provide ways for you and/or
your organization to improve the health and well-being of
employees.
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