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Mastering Voice Interfaces - Creating Great Voice Apps for Real Users (Paperback, 1st ed.)
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Mastering Voice Interfaces - Creating Great Voice Apps for Real Users (Paperback, 1st ed.)
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Build great voice apps of any complexity for any domain by learning
both the how's and why's of voice development. In this book you'll
see how we live in a golden age of voice technology and how
advances in automatic speech recognition (ASR), natural language
processing (NLP), and related technologies allow people to talk to
machines and get reasonable responses. Today, anyone with computer
access can build a working voice app. That democratization of the
technology is great. But, while it's fairly easy to build a voice
app that runs, it's still remarkably difficult to build a great
one, one that users trust, that understands their natural ways of
speaking and fulfills their needs, and that makes them want to
return for more. We start with an overview of how humans and
machines produce and process conversational speech, explaining how
they differ from each other and from other modalities. This is the
background you need to understand the consequences of each design
and implementation choice as we dive into the core principles of
voice interface design. We walk you through many design and
development techniques, including ones that some view as advanced,
but that you can implement today. We use the Google development
platform and Python, but our goal is to explain the reasons behind
each technique such that you can take what you learn and implement
it on any platform. Readers of Mastering Voice Interfaces will come
away with a solid understanding of what makes voice interfaces
special, learn the core voice design principles for building great
voice apps, and how to actually implement those principles to
create robust apps. We've learned during many years in the voice
industry that the most successful solutions are created by those
who understand both the human and the technology sides of speech,
and that both sides affect design and development. Because we focus
on developing task-oriented voice apps for real users in the real
world, you'll learn how to take your voice apps from idea through
scoping, design, development, rollout, and post-deployment
performance improvements, all illustrated with examples from our
own voice industry experiences. What You Will Learn Create truly
great voice apps that users will love and trust See how voice
differs from other input and output modalities, and why that
matters Discover best practices for designing conversational
voice-first applications, and the consequences of design and
implementation choices Implement advanced voice designs, with
real-world examples you can use immediately. Verify that your app
is performing well, and what to change if it doesn't Who This Book
Is For Anyone curious about the real how's and why's of voice
interface design and development. In particular, it's aimed at
teams of developers, designers, and product owners who need a
shared understanding of how to create successful voice interfaces
using today's technology. We expect readers to have had some
exposure to voice apps, at least as users.
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