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Digital Brand Romance - How to Create Lasting Relationships in a Digital World (Paperback)
Loot Price: R547
Discovery Miles 5 470
You Save: R109
(17%)
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Digital Brand Romance - How to Create Lasting Relationships in a Digital World (Paperback)
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List price R656
Loot Price R547
Discovery Miles 5 470
You Save R109 (17%)
Expected to ship within 10 - 15 working days
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Digital Brand Romance is highly practical and offers tactical,
helpful advice to apply in your business immediately.Tomorrow
arrived, and all great relationships now begin online - including
the ones between your future customer and your brand. Whether you
are selling shoes, software or spaceship parts, the romance begins
and evolves in a digital world. While over 80% of businesses think
they provide excellent customer experiences - only 8% of customers
agree. The reality is that the state of modern, digital brand
relationships is quite dysfunctional: an average conversion rate of
3% means that 97% of engagements with your brand fail. Not only
does this inefficiency chew up marketing budget, but it also taints
future engagements with your brand. In Digital Brand Romance, you
will learn the proprietary six-step ADORE Process that has helped
brands worldwide consistently achieve conversion rates above 20%.
The ADORE Process is used by some of the most innovative scale-ups,
fast growth exporters and leading brands to consistently sell more,
more often. Each step of the ADORE Process aligns with one of the
key moments of influence in the digital relationship with your
brand. Understanding the forces that drive each moment will allow
you to identify signs of relationship breakdown; common causes of
issues and how to resolve them; and which metrics to track to
measure progress. You will also learn how to apply the process to
conduct regular digital relationship audits, removing your reliance
on luck in the future success of your brand. Digital Brand Romance
is highly practical and offers tactical, helpful advice to apply in
your business immediately.
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