The role of UX manager is of vital importance -- it means
leading a productive team, influencing businesses to adopt
user-centered design, and delivering valuable products customers.
Few UX professionals who find themselves in management positions
have formal training in management. More often than not they are
promoted to a management position after having proven themselves as
an effective and successful practitioner.Yet as important as the
position of manager is to the advancement of the field there are no
books that specifically address the needs of user experience
managers. Though information is available on the Web, nothing ties
that advice together in the way a manager would need to integrate
it in their work.
"User Experience Management"speaks directly to the UX manager
and to the unique challengesone mayface. It outlines the robust
framework for how to be an effective UX manager, from creating a
team, to orchestrating product development, to ensuring UX is not
compromised, to achieving company buy-in on results. This acts as a
checklist readers can use to make sure they have covered the bases
as they think about how to build their own user experience
programs. Written by an experienced UX manager, and containing
testamonials from many leading managers in the field, managers both
current and aspiring will find this an invaluable reference loaded
with ideas and techniques for managing user experience.
*Gives a UX leadership boot-camp from putting together a winning
team, to giving them a driving focus, to acting as their spokesman,
to handling difficult situations
*Full of practical advice and experiences for managers and
leaders in virtually any area of the user experience field
*Contains best practices, real-world stories, and insights from
UX leaders at IBM, Microsoft, SAP, and many more "
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