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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Hardcover) Loot Price: R5,330
Discovery Miles 53 300
Repayment Terms: R499 pm x 12*
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Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Hardcover): Art Weinstein, William C....

Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Hardcover)

Art Weinstein, William C. Johnson

Series: Routledge Revivals

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Loot Price R5,330 Discovery Miles 53 300 | Repayment Terms: R499 pm x 12*

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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

General

Imprint: Crc Press
Country of origin: United Kingdom
Series: Routledge Revivals
Release date: May 2019
First published: 1999
Authors: Art Weinstein • William C. Johnson
Dimensions: 234 x 156mm (L x W)
Format: Hardcover
Pages: 388
ISBN-13: 978-0-367-23018-0
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 0-367-23018-6
Barcode: 9780367230180

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