Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Hardcover) Loot Price: R5,520
Discovery Miles 55 200
Repayment Terms: R517 pm x 12*
Add to cart
Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Hardcover): Art Weinstein, William C....

Designing and Delivering Superior Customer Value - Concepts, Cases, and Applications (Hardcover)

Art Weinstein, William C. Johnson

Series: Routledge Revivals

 (sign in to rate)
Loot Price R5,520 Discovery Miles 55 200 | Repayment Terms: R517 pm x 12*

Bookmark and Share

Expected to ship within 12 - 19 working days

First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

General

Imprint: Crc Press
Country of origin: United Kingdom
Series: Routledge Revivals
Release date: May 2019
First published: 1999
Authors: Art Weinstein • William C. Johnson
Dimensions: 234 x 156mm (L x W)
Format: Hardcover
Pages: 388
ISBN-13: 978-0-367-23018-0
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 0-367-23018-6
Barcode: 9780367230180

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R425 R385 Discovery Miles 3 850
Customer service (Paperback, 2nd ed): R. Machado
Customer service
R. Machado Paperback  (2)
 R590 Discovery Miles 5 900
Eukaryotic Transcription Factors (Hardcover, 5th edition): David S. Latchman
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,983 Discovery Miles 19 830
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R769 Discovery Miles 7 690
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R327 Discovery Miles 3 270
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R288 Discovery Miles 2 880
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R961 Discovery Miles 9 610
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,960 Discovery Miles 49 600
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R303 Discovery Miles 3 030
Enhancing Customer Engagement Through Location-Based Marketing (Hardcover): Amandeep Singh, Amit Mittal, Murat Unanoglu
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,688 Discovery Miles 66 880
Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R1,124 Discovery Miles 11 240

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners