Food and Beverage Service (Hardcover)

B.H. Axler

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"Required reading for every waiter, waitress, or maitre d’hotel … clearly written, and easy to follow …" —Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of today’s top experts, the guide explains:

The responsibilities and procedures of typical positions—captains, servers, and bussers
The basics of food and beverage service—how to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and more
A wide range of professional serving techniques and service styles—including American, French, Russian, butler, and cafeteria

General

Imprint:	John Wiley & Sons
Country of origin:	United States
Release date:	March 1990
First published:	1990
Authors:	B.H. Axler
Dimensions:	263 x 185 x 19mm (L x W x T)
Format:	Hardcover
Pages:	240
ISBN-13:	978-0-471-62176-8
Categories:	Books > Business & Economics > Business & management > General Books > Health, Home & Family > Cookery / food & drink etc > General Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry > Hotel & catering trades Books > Food & Drink > General Promotions
LSN:	0-471-62176-5
Barcode:	9780471621768