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The Trust Process in Organizations - Empirical Studies of the Determinants and the Process of Trust Development (Hardcover, illustrated edition)
Loot Price: R2,745
Discovery Miles 27 450
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The Trust Process in Organizations - Empirical Studies of the Determinants and the Process of Trust Development (Hardcover, illustrated edition)
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Taking an interdisciplinary approach, this volume focuses on the
trust processes between people within organizations, with an
emphasis on empirical studies. Rational foundations and
psychological motivations for trust are taken into account through
conceptual and empirical chapters. The authors begin by summarizing
a number of key elements from the literature including how trust
develops in time, and how its development is affected by
social-psychological phenomena. This includes the notion of
'framing': the interpretive context in which actions are perceived
and evaluated. A conceptual framework is then used to analyse trust
and power in the internal relationships of the organization. The
contributors take up this issue in an evolutionary analysis of
competition between trust and cheating. The conditions for trust in
teams, in terms of type of task and team composition are examined,
and the effects on trust of different types of leadership are
studied. In the concluding chapters, the relation between the
control imposed by an expert system and the influence of users is
analysed, and the relational signalling perspective is used for a
study of norm violation and sanctioning, which in turn is used to
analyse trust and trouble. The Trust Process in Organizations will
be invaluable to students, academics and scholars of organization,
management, organizational behaviour, HRM, organizational change
and learning. In addition, those in the areas of trust, social
capital, governance of relations, social psychology and leadership
will deem this work essential reading.
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