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Marketing Public Policy - Complexity, Hurts and Minefields (Paperback)
Loot Price: R1,149
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Marketing Public Policy - Complexity, Hurts and Minefields (Paperback)
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Policy analysts and policy planners should start from the premise
that obstacles, uncertainties and surprises are important features
of policy-making. All public policies should be treated as complex
problems, from the outset. Complexity theorists start from the
premise that complex policies are ill-defined and ambiguous. There
is often little consensus about what the problem is, let alone how
to resolve it. Into the complexity of the wicked problem fray,
Marketing Public Policy introduces the role of communication
scholars and practitioners whose models and practices focus on
people, processes, opinions and behaviour as causes of
organisational complexity. Communication practice's role is to
provide ideas on how to navigate, diagnose and interpret issues
with a view to persuading the public to change its behaviour or
opinions. From the case studies presented in this book, we see that
despite rationally excellent macro- and micro-planning of policies
to win the hearts and minds of citizens, public policies still
deteriorate into hurts and minefields. The case studies are drawn
from China, Indonesia, India, the USA, the UK and Europe to show
that policy-making is always a complex issue in any country,
whatever the political structure, whether democracy or communism.
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