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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Customer Experience - Future Trends and Insights (Hardcover) Loot Price: R1,528
Discovery Miles 15 280
Repayment Terms: R143 pm x 12*
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Customer Experience - Future Trends and Insights (Hardcover): C Shaw, Q. Dibeehi, S Walden

Customer Experience - Future Trends and Insights (Hardcover)

C Shaw, Q. Dibeehi, S Walden

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Loot Price R1,528 Discovery Miles 15 280 | Repayment Terms: R143 pm x 12*

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The quality of customer experience has become more important in recent times as businesses struggle to differentiate themselves. But what are the emerging trends that businesses should focus on today? The authors explore the growing trends that progressive businesses need to understand to give themselves a competitive advantage.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: June 2010
First published: 2010
Authors: C Shaw • Q. Dibeehi • S Walden
Dimensions: 235 x 155 x 18mm (L x W x T)
Format: Hardcover
Pages: 199
ISBN-13: 978-0-230-24781-9
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 0-230-24781-4
Barcode: 9780230247819

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