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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Customer Experience - Future Trends and Insights (Hardcover) Loot Price: R1,414
Discovery Miles 14 140
Repayment Terms: R133 pm x 12*
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Customer Experience - Future Trends and Insights (Hardcover): C Shaw, Q. Dibeehi, S Walden

Customer Experience - Future Trends and Insights (Hardcover)

C Shaw, Q. Dibeehi, S Walden

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Loot Price R1,414 Discovery Miles 14 140 | Repayment Terms: R133 pm x 12*

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The quality of customer experience has become more important in recent times as businesses struggle to differentiate themselves. But what are the emerging trends that businesses should focus on today? The authors explore the growing trends that progressive businesses need to understand to give themselves a competitive advantage.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: June 2010
First published: 2010
Authors: C Shaw • Q. Dibeehi • S Walden
Dimensions: 235 x 155 x 18mm (L x W x T)
Format: Hardcover
Pages: 199
ISBN-13: 978-0-230-24781-9
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 0-230-24781-4
Barcode: 9780230247819

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