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Books > Business & Economics > Business & management > Ownership & organization of enterprises > Small businesses & self-employed
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Small Businesses and Effective ICT - Stories and Practical Insights (Hardcover)
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Small Businesses and Effective ICT - Stories and Practical Insights (Hardcover)
Series: Routledge Studies in Entrepreneurship and Small Business
Expected to ship within 12 - 19 working days
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Small businesses make up some 90-95 percent of all global firms.
Many undervalue the importance of information and communication
technology (ICT). Within the small business segment there can be
significant differences amongst the avid early adopters of ICT and
the laggards. Research on early adopters tends be more prevalent as
they are perceived to have a more interesting and positive story.
However, late adopters and 'laggards' also have their own
interesting stories that are under-reported. Small Business and
Effective ICT draws on research undertaken over several years and
documents the adoption/use of ICT across 'better' users of ICT
(Leaders), typical ICT users (Operationals) and late adopters
(Laggards). The findings are presented using a re-formulation of
the LIASE framework which addresses a number of areas that include
ICT literacy (L), information content/communication (I), Access
(A), Infrastructure (I), Support (S) and Evaluation (E). Some 60
businesses were investigated in Australia and the UK, with each
business presented as a concise vignette. The vignettes serve to
show that small businesses are not as conservative in their use of
ICT as the literature suggests, with examples of innovative uses of
ICT in small businesses provided. Lessons for the effective use of
ICT by small businesses are presented. The research design, methods
adopted, presentation of findings through the vignettes, and 'take
away' lessons have been written in manner to appeal to a broad
range of readers including academics, researchers, students and
policy makers in the discipline.
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