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Wertorientiertes Kundenmanagement Im Gesundheitswesen - Eine Empirische Konzeption Zur Optimierung Des Wertbeitrages Von Patienten Fur Krankenhausunternehmen (German, Paperback, 2010 ed.) Loot Price: R2,004
Discovery Miles 20 040
Repayment Terms: R188 pm x 12*
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Wertorientiertes Kundenmanagement Im Gesundheitswesen - Eine Empirische Konzeption Zur Optimierung Des Wertbeitrages Von...

Wertorientiertes Kundenmanagement Im Gesundheitswesen - Eine Empirische Konzeption Zur Optimierung Des Wertbeitrages Von Patienten Fur Krankenhausunternehmen (German, Paperback, 2010 ed.)

Carolin C Clausen

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Loot Price R2,004 Discovery Miles 20 040 | Repayment Terms: R188 pm x 12*

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Carolin C. Clausen entwickelt eine empirisch belegte Konzeption zur kundenwertorientierten Steuerung von Patientenbeziehungen im Krankenhaus. Sie identifiziert monetare und indirekt monetare Patientenwerttreiber und entwickelt einen Massnahmenkatalog, der Kliniken eine gezielte Kosten-, Qualitat- und Prozessoptimierung erlaubt und gleichzeitig zur Sicherung der Patientenzufriedenheit und der Auslastung einer Klinik beitragt."

General

Imprint: GWV Fachverlage GmbH
Country of origin: Germany
Release date: July 2010
First published: July 2010
Authors: Carolin C Clausen
Dimensions: 210 x 148 x 27mm (L x W x T)
Format: Paperback - Trade
Pages: 498
Edition: 2010 ed.
ISBN-13: 978-3-8349-2433-9
Languages: German
Subtitles: German
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Management & management techniques > General
Books > Business & Economics > Business & management > Sales & marketing > General
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LSN: 3-8349-2433-4
Barcode: 9783834924339

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