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Books > Business & Economics > Business & management
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Supercommunicators - How to Unlock the Secret Language of Connection (Paperback)
Loot Price: R249
Discovery Miles 2 490
You Save: R46
(16%)
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Supercommunicators - How to Unlock the Secret Language of Connection (Paperback)
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List price R295
Loot Price R249
Discovery Miles 2 490
You Save R46 (16%)
Expected to ship within 5 - 10 working days
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Who and what are supercommunicators? They're the people who can steer a
conversation to a successful conclusion. They are able to talk about
difficult topics without giving offence. They know how to make others
feel at ease and share what they think. They're brilliant facilitators
and decision-guiders. How do they do it?
In this groundbreaking new book, Charles Duhigg unravels the secrets of
the supercommunicators to reveal the art – and the science – of
successful communication. He unpicks the different types of everyday
conversation and pinpoints why some go smoothly while others swiftly
fall apart. He reveals the conversational questions and gambits that
bring people together. And he shows how even the most tricky of
encounters can be turned around. In the process, he shows why a CIA
operative was able to win over a reluctant spy, how a member of a jury
got his fellow jurors to view an open-and-shut case differently, and
what a doctor found they needed to do to engage with a vaccine sceptic.
Above all, he reveals the techniques we can all master to successfully
connect with others, however tricky the circumstances. Packed with
fascinating case studies and drawing on cutting-edge research, this
book will change the way you think about what you say, and how you say
it.
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