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Why Bother? - Why and How to Assess Your Continuous-Improvement Culture (Paperback)
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Why Bother? - Why and How to Assess Your Continuous-Improvement Culture (Paperback)
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This book focusses on the importance of creating an internal
assessment program to periodically assess the maturity of the
organizations transformation journey. It discusses the best
approach to designing and implementing an assessment program by
answering key questions posed when people resist. The book begins
with selecting the positioning of the program not as an audit but
as an opportunity to review strengths and opportunities, through to
selecting senior leader support to design of the program and
developing the assessors. More than 10 case studies are documented
to show how organizations have approached their assessment
programs, lessons learned, and successes and challenges faced. The
book leads the reader through the process of selling the concept
and importance of transformation and Lean assessments to embed the
desired behaviors within workplace culture. With many case studies,
the reader is guided to design their own programs and develop their
own assessors. This increases the probability of sustainability of
the transformation program by focusing on and maturing the
behaviors the transformation programs are trying to drive. For
example, one of the most well-known assessments is the Shingo prize
-- This book explains the thinking behind the Shingo model and
shares examples of assessments that support it. Other examples of
assessments are covered, such as process maturity, quality and
business assessments.
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