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Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
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Coaching in the Library - A Management Strategy for Achieving Excellence (Paperback, Annotated edition)
Loot Price: R1,341
Discovery Miles 13 410
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Coaching in the Library - A Management Strategy for Achieving Excellence (Paperback, Annotated edition)
Expected to ship within 18 - 22 working days
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The first of its kind, this readable, hands-on book will help you
to see your library and the staff that runs it in a new, more
strategic way. Experienced librarian and coach Ruth Metz outlines a
focused and results-oriented game plan for achieving performance
excellence from all staff members, from top to bottom, through a
coaching style of management. By viewing the people you work with
as a team, you can transform the work environment and, ultimately,
the services you are providing your customers. Through real world
examples, coaching scenarios, and ""pathways to excellence"" that
are specific to library work, you will learn how to: Be both a
coach and a player - the terminology and techniques; Recognize and
utilize the abilities and talents of staff at all levels; Guide
individuals toward a unified goal; Encourage innovation,
flexibility, and problem-solving; Spotlight the big-win
opportunities; Complete with reader-friendly tables and annotated
references, Coaching in the Library is for any library that wants
to put the potential of all staff on the playing field in order to
achieve peak performance.
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