Employee absenteeism is a chronic organizational problem that
costs U.S. corporations an estimated $30 billion annually. In this
pioneering volume, Colette Frayne reports the results of the first
study to examine empirically the use of a simple straightforward
self-management training program to increase employee attendance.
The author presents a complete description of the self-management
training process used in the study, shows how self-management can
be of significant value in reducing employee absenteeism, and
offers precise information for the human resources professional who
wishes to organize and implement self-management training within
his or her own organization. Frayne also addresses other
applications of self-management in the workplace, demonstrating
that the approach works because it accommodates both the employees'
needs for freedom and the organization's need for control.
Following an introductory chapter which discusses the research
focus for the study, presenting the rationale for examining the
topic, and explores the basic principles of social learning theory,
Frayne provides a detailed overview of existing theories that were
precursors to social learning theory. She then outlines the
methodology that was used for sample generation, data collection,
and training implementation. Two chapters examine the research
results and discuss their implications for reducing employee
absenteeism. In the next chapter, Frayne discusses the results and
interpretations derived from conducting a follow-up study and
replication of the initial research. Training in self-management,
she shows, offered many benefits to the individuals involved in the
training program and to the organization that supported the
program. Specifically, many of the trainees improved their
attendance, their relationships with supervisors, their job
performance, and their career promotion opportunities--improvements
that held up well over time. Care is taken throughout to present
both practical guidelines for implementing effective
self-management training programs and empirical research to support
the various applications of the training. Numerous tables and
figures enhance the text.
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