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Business Process Engineering - Advancing the State of the Art (Paperback, Softcover reprint of the original 1st ed. 1999)
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Business Process Engineering - Advancing the State of the Art (Paperback, Softcover reprint of the original 1st ed. 1999)
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Due to growing concern about the competitiveness of industry in the
international marketplace and the efficiency ofgovernment
enterprises, widespread initiatives are currently underway to
enhance thecompetitive posture offirms and to streamline government
operations. Nearly all enterprises are engaged in assessing ways in
which their productivity, product quality and operations can be
improved. These efforts canbe described as Business Process
Engineering (BPE). BPE had its roots in industry under differing
titIes: Process Improvement, Process Simplification, Process
Innovation, Reengineering, etc. It has matured to be an important
ingredient of successful enterprises in the private and public
sectors. After extensive exploitation by industrial and
governmental practitioners and consultants, it is attracting
increasing attention from academics in the fields of engineering
and business. However, even with all of this attention in the
popular literature, serious scholarly literature on BPE is in short
supply. TItis is somewhat surprising, especially since so many
large international organizations have attempted BPE projectswith
varied success.
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