A practical framework for effectively managing performance in
today's complex, competitive and risky global markets
The "Third Edition" provides a complete framework for building
best practice management processes for today's complex and
uncertain world. Fully updated to reflect the events of the global
economic crisis, this book provides further practical examples of
companies that are successfully using the practices identified.
Updated for the implications of the global economic crisis on
management practicesCompletely rewritten section on "What it Takes
To Be An Effective Manager In An Uncertain WorldAdded examples and
mini case studies throughout the book from companies such as
Qualcomm, IBM, Dominos, Target, Toshiba and FacebookEstablishes new
benchmarks for performance management process and practiceFully
updated to include recent events, new learnings, technologies and
emerging best practices
This book includes serious rethinking of the way companies plan
and manage performance-from the role of accounting to the skills
needed to be an effective manager-including new technologies,
techniques and real time management processes.
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