Marketing concepts, such as product mix, line, and item, are
brought into the context of public libraries. Focus is always on
the library client as the author covers subjects from the public
library mission, leadership, and technology to service priorities,
staff development, and evaluation. This dynamic work treats the
complex nature of public library service as an opportunity for
excellence and diversity. It will serve as a primary source for
public library personnel at all levels of management in libraries
serving communities of varying sizes and structures.
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