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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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A Hospitable World? - Organising Work and Workers in Hotels and Tourist Resorts (Paperback)
Loot Price: R1,468
Discovery Miles 14 680
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A Hospitable World? - Organising Work and Workers in Hotels and Tourist Resorts (Paperback)
Series: Contemporary Geographies of Leisure, Tourism and Mobility
Expected to ship within 10 - 15 working days
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The hospitality and tourism sector is a large and rapidly expanding
industry worldwide, and can rightfully be described as a vehicle of
globalisation. Hotels are among the cornerstones of the industry
often drawing workers from the most vulnerable segments of
multicultural labour markets, accommodating and entertaining
tourists and business travelers from around the world. This book
explores the organisation of work, worker identities and worker
strategies in hotel workplaces, as they are located in
heterogeneous labour markets being changed by processes of
globalisation. It uses an explicitly geographical approach to
understand how different groups of workers experience and respond
to challenges in the hospitality industry, and is based on recent
theoretical debates and empirical research on hotel workplaces in
cities as different as Oslo, Goa, London, Las Vegas and Toronto. A
multi-scalar analysis is taken where concrete worker bodies and
their physical, emotional and embodied labour are seen in relation
to, among other aspects: the regulation of national and regional
labour markets, city governments with global city ambitions, and
global corporate actors and labour migration patterns. The book
sheds light on the hotel workplace as a hierarchical and fragmented
social space as well as addressing questions on worker mobility,
the fragmentation of work, scales of organisation and how workers
can help shape the regulation of their industry. This timely volume
brings together contributions from international academics and is
valuable reading for all those interested in hospitality, tourism,
human geography and globalisation.
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