'Managing Technology in The Operations Function' looks at issues in
technology from the operations function rather than from an IT
perspective. It explores the use of technology for processing,
provision of client services, risk management and business
management. The authors analyse the benefits of straight through
processing and the practical implications of managing technology
products in operations. System risk and opportunities are explored
and case studies are examined along with industry trends to assess
upcoming developments and their impacts.
The use of technology is one of the key drivers of growth in the
volumes of business in the financial markets today. The impact that
technology has had, and is still having in the operations function
is truly substantial. Technology now reaches into just about every
aspect of the business. Electronic trading, messaging systems, and
information distribution have created a global market that is,
relatively speaking, instantly accessible and available.
For operations this manifests itself in two ways: the automation of
processes and the automation of information gathering and
distribution. For operations managers this period of change has
elevated the function from a pure support service into a dynamic
revenue protector/generator, with a heavy client service and risk
management focus.
The reliance on technology to drive this progression forward and to
meet the challenge is therefore of crucial consideration for the
operations manager.
The challenge for the operations teams and managers is to embrace
technology and maximize the use of this vital and powerful tool
within the business. A failure to do so will inevitably have a
negative impact on the operations function and ultimately damage
the whole business.
The definitive series of professional references for those finance
professionals concerned with "Back office" or operations management
unique to this industry.
Presents concise references on the essential management functions
such as technology, client services, and risk management for
financial operations management professionals.A comprehensive
resource from a leading financial management consultant for global
banks and institutions. DMS has also developed a wide range of
financial management courses, materials and programs over the last
seven years.
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