For almost every sensationalized media report of product
failure, a closer look often determines these failures occurred due
to inadequate reliability theory and methodology. Current theories
and practices cannot solve these problems, mainly because test
specifications, especially lifetime tests, express their results as
either pass or fail; these results thus provide little useful
quantitative information. In a clear, concise presentation,
Improving Reliability and Quality for Product Success discusses how
to eradicate failures in hardware products and, consequently,
achieve greater success in the marketplace.
Evolved from the author s more than thirty years of experience,
the book redefines quality and reliability terminology, explains
failure mechanics, and analyzes why reliability accidents occur in
the products of established corporations. The author presents a new
prevention methodology in easily understood qualitative and
scientific terms. Without excess discussions of the complex related
mathematics, he creates principles that enable readers to identify
problems before product release into the market. These novel
concepts and methodology can reduce product troubles by
establishing test specifications that produce quantified outcomes
that constitute conclusive judgment data.
Many books that cover reliability theory/engineering/practice
are geared towards professionals with advanced mathematical skills
and would not necessarily be of use to executives and CEOs, who may
not be quality or reliability experts but need to understand these
principles when making decisions. This book addresses this
important but neglected audience, introducing novel ideas based on
back-to basics quality/reliability concepts in an easily understood
manner. In addition, it explains basic, fresh new methods for
maximizing customer satisfaction and securing a competitive edge in
performance.
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