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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Effective Call Center Training - Soft Skills (Paperback) Loot Price: R435
Discovery Miles 4 350
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Effective Call Center Training - Soft Skills (Paperback):

Effective Call Center Training - Soft Skills (Paperback)

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Loot Price R435 Discovery Miles 4 350

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This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache. The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.

General

Imprint: Excel Books
Country of origin: India
Release date: August 2002
Dimensions: 240 x 180 x 12mm (L x W x T)
Format: Paperback
Pages: 220
ISBN-13: 978-81-7446-255-8
Categories: Books > Computing & IT > Computer hardware & operating systems > Systems management
Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 81-7446-255-4
Barcode: 9788174462558

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