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Books > Business & Economics > Economics
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Delinquent - Inside America's Debt Machine (Hardcover)
Loot Price: R696
Discovery Miles 6 960
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Delinquent - Inside America's Debt Machine (Hardcover)
Expected to ship within 18 - 22 working days
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Publisher's Weekly Top 10 Fall Release in Business and Economics A
consumer credit industry insider-turned-outsider explains how banks
lure Americans deep into debt, and how to break the cycle.
Delinquent takes readers on a journey from Capital One's
headquarters to street corners in Detroit, kitchen tables in
Sacramento, and other places where debt affects people's everyday
lives. Uncovering the true costs of consumer credit to American
families in addition to the benefits, investigative journalist
Elena Botella-formerly an industry insider who helped set credit
policy at Capital One-reveals the underhanded and often predatory
ways that banks induce American borrowers into debt they can't pay
back. Combining Botella's insights from the banking industry,
quantitative data, and research findings as well as personal
stories from interviews with indebted families around the country,
Delinquent provides a relatable and humane entry into understanding
debt. Botella exposes the ways that bank marketing, product design,
and customer management strategies exploit our common weaknesses
and fantasies in how we think about money, and she also
demonstrates why competition between banks has failed to make life
better for Americans in debt. Delinquent asks: How can we make
credit available to those who need it, responsibly and without
causing harm? Looking to the future, Botella presents a thorough
and incisive plan for reckoning with and reforming the industry.
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