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Effectiveness, Quality and Efficiency: A Management Oriented Approach (Paperback, Softcover reprint of the original 1st ed. 1996)
Loot Price: R2,880
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Effectiveness, Quality and Efficiency: A Management Oriented Approach (Paperback, Softcover reprint of the original 1st ed. 1996)
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This is a management oriented book about efficiency, quality and
effectiveness designed for an audience of management practitioners,
scholars, and students. The integrative approach developed in this
book contains new ideas regarding quality and efficiency-based
effective management. These ideas lend themselves to managerial
applications. This work is not meant to provide an exhaustive
account of the measurement, and applications of effectiveness,
quality, and efficiency concepts. With the exception of the
treatment of conventional productivity concepts and measurements in
Chapter 2, and of production flexibility in Chapter 5, the
discussion in this book is largely non-teclmical. Among management
practitioners, the book may be of particular interest to managers
with broad strategic orientations in the fields of production
management, quality management, marketing, and management of human
resources. The academic audience is likely to include scholars and
students interested in strategic planning, applied productivity
analysis, quality management, marketing management, and management
of human resources. The book could also be used as a supplementary
text to or part of the readings in basic and advanced courses in
strategic management, production management, and quality
management. Concepts and dimensions of efficiency, quality, and
effectiveness, as used throughout this book, are introduced in
Chapter 1. The intricate sets of relationships among effectiveness,
quality, and efficiency are explored.
General
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