This book celebrates the past, present and future of knowledge
management. It brings a timely review of two decades of the
accumulated history of knowledge management. By tracking its origin
and conceptual development, this review contributes to the improved
understanding of the field and helps to assess the unresolved
questions and open issues. For practitioners, the book provides a
clear evidence of value of knowledge management. Lessons learnt
from implementations in business, government and civil sectors help
to appreciate the field and gain useful reference points. The book
also provides guidance for future research by drawing together
authoritative views from people currently facing and engaging with
the challenge of knowledge management, who signal a bright future
for the field.
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