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Social Media in Travel, Tourism and Hospitality - Theory, Practice and Cases (Paperback)
Loot Price: R1,726
Discovery Miles 17 260
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Social Media in Travel, Tourism and Hospitality - Theory, Practice and Cases (Paperback)
Series: New Directions in Tourism Analysis
Expected to ship within 12 - 17 working days
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Social media is fundamentally changing the way travellers and
tourists search, find, read and trust, as well as collaboratively
produce information about tourism suppliers and tourism
destinations. Presenting cutting-edge theory, research and case
studies investigating Web 2.0 applications and tools that transform
the role and behaviour of the new generation of travellers, this
book also examines the ways in which tourism organisations
reengineer and implement their business models and operations, such
as new service development, marketing, networking and knowledge
management. Written by an international group of researchers widely
known for their expertise in the field of the Internet and tourism,
chapters include applications and case studies in various travel,
tourism and leisure sectors.
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