Elgar Research Agendas outline the future of research in a given
area. Leading scholars are given the space to explore their subject
in provocative ways, and map out the potential directions of
travel. They are relevant but also visionary. Over the last two
decades, Service Innovation Studies (SIS) has achieved 15 distinct
and important advances. This Research Agenda outlines these major
developments, setting out the research priorities in the field.
Faiz Gallouj and Faridah Djellal have drawn together an array of
renowned contributors to create a multidisciplinary analysis of the
topic that illustrates the strength of this research trajectory.
International experts in the field of SIS consider the issue of
innovation in services in relation to a number of major
contemporary challenges, including environmental issues, social
inclusion, economic development, gender, ethical issues, religion
and public organizations. Moving from an overview of the 15
advances already made, this Research Agenda outlines the 15 main
challenges that could structure research over the next decade,
distinguishing between societal challenges, organizational and
structural challenges, and methodological and didactic challenges.
This is an enlightening book for both services and innovation
scholars in the fields of economics, management science and public
administration who wish to develop further research in SIS.
Contributors include: F. Adrodegari, A. Bianchi, F. Djellal, B.
Edvardsson, C. Gallouj, F. Gallouj, H. Lagunes, C. Lim, P. Maglio,
G. Marin, T. Paschou, M. Perona, J. Reynoso, L. Rubalcaba, N.
Saccani, M. Toivonen, B. Tronvoll, L. Wittel, A. Zanfei
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